Ho acquistato una console trimui brick pro. Arrivato tutto in tempi rapidi, ben imballato e funzionante. Dopo pochi giorni la schermo si è rotto internamente. L’assistenza mi ha sostituito il... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 2 handheld devices on 2 separate occasions to Europe after 1st of july and both arrived well packaged. The best part was of course that were no extra or hidden costs. All costs were shown at... Se mer
Even though I made a purchase and had something missing from my order. I contacted customer services and they sent the missing item. It arrived and everything was very efficient and easy. I highly rec... Se mer
This game console has games from the very first console I ever owned, the Colecovision! I am super pleased with the build quality too. It looks and feels as though its an SNES handheld. Sharp. I am pl... Se mer
Företagsinformation
Skrivet av företaget
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time. Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console. We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Kontaktuppgifter
Room 1101d, 11 / F, Lishi Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon,Hong Kong, 999077, HongKong, Kina
- 2802 9533
- service@mechdiy.com
- mechdiy.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality and excellent customer…
Good quality and excellent customer service!
Je laisse rarement un commentaire mais…
Je laisse rarement un commentaire mais la, commande passée le 9 avril, arrivée hier, le 16. Waouw. Suivi à chaque étape de la commande, état parfait à l'ouverture et 3h d'utilisation pour l'instant ou tout à l'air de fonctionner à merveille. Bravo.
GKD PIXEL 2 Purchase and Customer Support
Bought two little GKD Pixel 2 during their Easter sale. The build quality is top notch and the system works great (if you're willing to spend one evening to set it up perfectly). I really like what the company is doing, creating some premium builds at a still affordable price. Their live support chat is also on the ball, being kind and attentive. Will continue to keep my eye on their development.
Disappointed with the Trimui Brick and Surwish Memory Card
I bought the Trimui Brick with the Surwish Crossmix memory card, hoping to avoid issues with bad ROMs and the user interface. Unfortunately, I was disappointed. The system won’t save games using the in-game save function—the save files always end up corrupted. On top of that, the screen occasionally glitches.
I don’t recommend paying extra for the Surwish memory card.
As for the hardware, I prefer the Miyoo Plus. It’s a much better device than the Trimui Brick in my experience.

Svar från Mechdiy
Support +++
Support +++! I sent an email and received a response within 5 minutes with specific advice and a bonus discount code! Really, really good.
I love the cure for the details
I love the cure for the details, the choice of the products and most of all, i love the kindness and the warming answers they give me when i ask about info of the consoles! Mechdiy Is the best!! :3
Quick reply to solve my problem
Top!
Thanks to Mechdiy staff for kindness and competence
Revised
Changed my review to 5 stars since my product has now arrived. My package was late and when I reached out I got no reply back but I was unaware they were in a holiday. Thank you

Svar från Mechdiy
Nice Console, Superb Support
Bought two of these recently. Delivery of one was slightly delayed and the SD card in it was troubled, when I contacted about the issue I got a quick responses and a replacement solution so fast that there is no doubt that purchasing through MechDIY is worth the "premium" price markup. -+10 bucks for well curated SD card, responsive and customer satisfaction focused support? Just skip your coffee for a day and go for it, easy choice.
Best customer experience I've ever had
As a newbie to the simulator world I know very little. The Mechdiy customer support people were helpful and very patient during multiple chats. They answered all my many questions simply and kindly. Ultimately, I bought another simulator. I now have 4 simulators of different brands all purchased from Mechdiy. I'm so happy I followed the advice of a trusted friend when he recommended I buy from Mechdiy!
When I'm ready to purchase another simulator, it will definitely be from Mechdiy. Their prices are very competitive and the customer experience is superlative. Simply put, they are the best in the industry!1
Customer service went above and beyond
Customer service was really patient with me as I was having problems with the device’s game (For Pokémon Black 2). I really appreciate them trying to guide me on how to fix it. I wasn’t able to fix it, but I’m beyond grateful for them sending a new SD card for me.
Ottima assistenza
ho acquistato da loro una trimui smart pro. durante un aggiornamento c'è stato un problema e la console ha smesso di funzionare. grazie a loro ho risolto il problema e ho potuto continuare ad utilizzarla.
Great customer service
I made an order and It said that i would received it in 11-15 days, imagine my surprise when I only had to wait 4 days.
I also got another order which I had to cancel, because i realized i didnt need It and I got the fastest purchase return ever.
In summary a great company with a high quality product and excellent customer service.
Awesome! Highly recommend!
I got first order very fast, but had a minor technical difficulty. The techs were very friendly and fast to respond. They sent me a new SD card for my device and it works great! No complaints! Great company and will gladly do business again!
Excellent customer service
Excellent customer service. I ordered the wrong product they swapped out the old product for the right one and were timely and considerate! Thanks y'all!
Top notch customer service
Top notch customer service! There was a significant delay with my order but they kept updating me on status. Went above and beyond to make it right. It finally arrived today and I'm super happy with the handheld. I would totally buy from them again. They're amazing!
Outstanding service and customer…
Outstanding service and customer support. I will receive my order soon but expect nothing but the best. Thanks again people for your help and service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







