Ho acquistato una console trimui brick pro. Arrivato tutto in tempi rapidi, ben imballato e funzionante. Dopo pochi giorni la schermo si è rotto internamente. L’assistenza mi ha sostituito il... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 2 handheld devices on 2 separate occasions to Europe after 1st of july and both arrived well packaged. The best part was of course that were no extra or hidden costs. All costs were shown at... Se mer
Even though I made a purchase and had something missing from my order. I contacted customer services and they sent the missing item. It arrived and everything was very efficient and easy. I highly rec... Se mer
This game console has games from the very first console I ever owned, the Colecovision! I am super pleased with the build quality too. It looks and feels as though its an SNES handheld. Sharp. I am pl... Se mer
Företagsinformation
Skrivet av företaget
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time. Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console. We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Kontaktuppgifter
Room 1101d, 11 / F, Lishi Sun Plaza, 28 Canton Road, Tsim Sha Tsui, Kowloon,Hong Kong, 999077, HongKong, Kina
- 2802 9533
- service@mechdiy.com
- mechdiy.com
4,6
Utmärkt
531 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Generally OK
Unit received very late due to QC concerns.
Ordered metal unit. Was not made clear button replacement would leave buttons rattling in the housing. Specs of metal unit not clear (weight)
Mechdiy staff were helpful, transparent and patient
7 juli 2025
Svar från Mechdiy
Dear Customer,
Hello, we sincerely apologize for the unpleasant shopping experience you've experienced.
First, we sincerely apologize for the delayed shipment. The production of metal game consoles takes some time, which is why your package arrived so late. Secondly, regarding the clicking sound you mentioned, we contacted our technicians, who explained that this was due to the modification of the microswitches on the buttons and is not a quality issue. We hope you understand.
We have also received your feedback and will actively make adjustments and corrections.
La prima volta che acquisto da loro
La prima volta che acquisto da loro, sono super professionali da inizio ordine sino all'invio, davvero fantastici.
5 juli 2025
Great customer service!
I accidentally ordered the wrong item and when I messaged them they quickly intercepted the package and gave me a refund. Thanks!
26 juli 2025
Omdöme utan inbjudan
Ma 1ère console rétro portable.
Je souhaitais acheter une console portable retrogaming depuis des années. Après de longues recherches Mechdiy ressortait très souvent dans le recommandations.
J'ai donc acheté ma trimui smart pro+ la carte sd 256gb sous crossmix OS.
101€ seulement avec 16 000 jeux sélectionnés, une console optimisée, la housse de transport/ vitre de protection, une carte SD Sandisk. Bref c'est imbattable, et un service client qui prend le temps de répondre à mes question. 10/10 pour le service client. Bravo et merci à Mechdiy, je recommande à mon tour ce site si vous cherchez une console rétro😁👍
15 juli 2025
Omdöme utan inbjudan
I had an issue with my order and Jimmy…
I had an issue with my order and Jimmy was kind enough to help me out. Great customer service from Jimmy!
25 juli 2025
Omdöme utan inbjudan
Good Place to buy a handheld from anywhere round the world.
I bought the Trimui Smart Pro with surwish 256 gb memory card. Shipping speed was quite good as well considering I ordered from Bangladesh.The product arrived in perfect condition and overall experience with the trimui smart pro has been alright as well. The shop is very very authentic and their support team is very good as well. I would highly recommend this shop to anyone who is looking to buy a retro handheld.
23 juli 2025
Omdöme utan inbjudan
Amazing products and customer service
Amazing products and customer service. They are also so helpful and timely with any issues regarding the products and customized SD cards. I ordered a customized SD card for the Trimui Brick and it got lost in the mail. I contacted them via email and they responded with hours. They sent me another SD card out which I received within 10 days and it works great. This company is so reliable and the customer service is excellent. I highly recommend them and their products.
18 juli 2025
Omdöme utan inbjudan
grazie
se si ha un problema rispondono con estrema precisione e sono molto cordiali e disponibili
12 juli 2025
Omdöme utan inbjudan
The ordering experience was great
The ordering experience was great, but the delivery time was quite long.
29 juni 2025
Omdöme utan inbjudan
Trimui Brick is awesome
The package arrived quickly and was well protected. I got the red trimui brick and it was ready to go out of the box. It was even using a sandisk card which I appreciated. It also has a great selection of games. Thanks!
11 juli 2025
Omdöme utan inbjudan
Miyoo Flip
Ho comprato un Miyoo Flip. Tempi di consegna rispettati, sconto applicato e assistenza tempestiva per un piccolo problema (riavvio bloccato della consolle). Sono il TOP. Super-consigliati.
10 april 2025
Omdöme utan inbjudan
Fast and reliable service
Fast and reliable service. The product I ordered arrived in time and in perfect conditions
5 juni 2025
Tra i migliori
Sono sempre molto forniti ed hanno moltissimi prodotti validi a buoni prezzi
7 juni 2025
Ottimo venditore
Straordinari!pacco spedito e non arrivato,comunicazione eccellente e problematica risolta con poche mail.consigliatissimi!
2 juli 2025
Omdöme utan inbjudan
I had a problem with the SD card…
I had a problem with the SD card supplied with the handheld concept and they replaced it immediately without fus. Great communication and after sales support.
2 juli 2025
Omdöme utan inbjudan
Après un mois d’échange d’appels et…
Après un mois d’échange d’appels et mails avec le transporteur , mon colis n’est toujours pas entre mes mains. Et ce matin quelle surprise quand je vois sur le tracker que celui ci fait même demi tours… heureusement que cela ne concerne que le transporteur CIRRO. L’entreprise mechdiy quand à elle a toujours pu répondre à mes attentes et à fait preuve de soutien pour palier au manquement du transporteur.
3 juni 2025
Svar från Mechdiy
Hello,
We are very sorry to have kept you waiting for so long. We contacted the logistics company for investigation as soon as we received your information. The logistics company responded that the delivery failed because you were not at home.
We have now contacted the logistics company for a second delivery. The logistics information shows that your package is currently being delivered.
We are deeply sorry for the inconvenience caused to you by the delivery company. We will also pay attention to your feedback and suggestions, report your feedback to the logistics company, and strive to replace similar poor logistics companies so that we can provide you with better services in the future.
We apologize for the inconvenience caused to you again. I hope you understand.
Awesome service
I had to change an order i placed and had the best support ever i changed the order payed the difference super easy and fast thanks to the support guy!
19 juni 2025
Omdöme utan inbjudan
Great communication
Great communication! I reached out about a delay in my order, and they responded quickly and were really helpful. I asked if the available items could be shipped first, and they made it happen without any issues. I appreciated how responsive they were and how smoothly everything was handled. Definitely a seller who cares about their customers!
17 juni 2025
Omdöme utan inbjudan
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