I am ‘level three ‘ in Mecca, not that means anything 🤣 as when receiving the level three beauty box you DO NOT get what is pictured in picture. As Melsa ( Mecca customer service) told me it’s a r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Top-tier customer service. Staff are always friendly and helpful in store. Recently AusPost lost my package, and Mecca resolved the issue so easily and promptly.
I’ve been a MECCA customer for over four years, and I’m so grateful for the wonderful support I received from Melsa from the MECCA Customer Care team. She was incredibly kind, patient and understand... Se mer
Why are there no samples with purchases anymore? Mecca’s service standards for a supposedly “luxury retailer” are the poorest they’ve ever been. After the expired products of the boxing day fiasco, to... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Shop the exclusive edit of over 100 beauty brands across makeup, skin care, body, hair, nail & fragrance on Mecca Cosmetica & Mecca Maxima.
Kontaktuppgifter
Wangaratta Street 34, 3121, Richmond, Australien
- mecca.com.au
2,9
Medel
191 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unhelpful and rude customer service
Unhelpful and rude customer service. Lost parcel that took 3 weeks to get resolved with no apologies from Mecca. Not to mention, the product I initially ordered has been sold out. Don't recommend shopping online from them.
29 april 2020
Omdöme utan inbjudan
I got my make-up professionally done…
I got my make-up professionally done for a wedding at their store in Westfield Bondi Junction. Alison and Rommy are exceptional staff members. My make-up looked absolutely flawless and lasted the entire day. The girls are truly professional and really know their stuff. I HIGHLY recommend these amazing girls.
9 februari 2020
Omdöme utan inbjudan
Great store carrying carefully selected…
Great store carrying carefully selected brands and products! Definitely recommend
25 januari 2020
Omdöme utan inbjudan
Really wonderfully packaged makeup
Really wonderfully packaged makeup. Only thing was i asked for 2 separate gift boxes but was all put together. Otherwise everything else was perfect.
17 januari 2020
Omdöme utan inbjudan
Amazing staff and products
The prices are higher than you’re average makeup store, but let me tell you, you really do get what you pay for. The staff are awesome, every single time I enter this store, they greet me with smiles from ear to ear, and are always willing to help. They put their customers first and it shows. They put so much pride and effort into everything they do. Would highly recommend this place!
9 oktober 2019
Omdöme utan inbjudan
LOVE MECCA
LOVE MECCA
Yes the prices are high compared to many other Australian beauty shops and they don't have sales as often as Sephora but the genuinely helpful service and quality of the advice given by the employees makes shopping at Mecca much more enjoyable.
The employees don't pressure you to buy products and that's very refreshing to other stores
21 augusti 2019
Omdöme utan inbjudan
Used to love Mecca and buy only from…
Used to love Mecca and buy only from them all the time for years. But lately noticed that every time I go in to purchase a staple that I always use, the price on it rises more and more. I used to be a beauty loop level 3 but now I shop at Sephora or else where. If you guys think that by rising a price on something by $3 every month will be left unnoticed by your customers and at the same time not accepting afterpay because your too cool for it is just wrong. I won't be surprised if your business will go down hill in no time with this attitude.
7 juli 2019
Omdöme utan inbjudan
Quality service and products which…
Quality service and products which arrive on time, I love buying from Mecca instore and online
30 juni 2019
Omdöme utan inbjudan
Excellent website for beauty products
When I was in New Zealand Mecca was my favourite site to order make up and other beauty products! Super fast delivery and beautiful packaging! Recommended 100%
Would be great to do some sale sometimes
15 maj 2019
Omdöme utan inbjudan
A joyful shopping experience
Have used Mecca multiple times, have always found them to be excellent. Products are good, online shopping is easy to use, free gifts are always included, always packed very very well and nicely for gift purposes. Postage time is always very quick and should you need to return a good customer service is always helpful. Shopping with them is a simple delight.
7 december 2018
Omdöme utan inbjudan
Fantastic customer experience
Contacted Mecca customer support because of an issue with my order. They were very friendly and quick to help me out, no hassles at all.
20 mars 2018
Omdöme utan inbjudan
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