Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Se mer
Företaget har svarat
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Se mer
Företaget har svarat
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Kontaktuppgifter
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Storbritannien
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Utmärkt
902 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5* customer service
Brian at the mealzo live chat was absolutely fantastic at assisting me with my refund today!!
7 februari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Dannielle,
Thank you for the review. We’re pleased your refund was handled smoothly and without delay.
Peter was amazingly fast and to the…
Peter was amazingly fast and to the point
6 februari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Jack👋🏻
Delighted to know everything was handled quicky.
Thanks for choosing Mealzo, see you again soon🧡
Massive thanks to Brian
Massive thanks to Brian, who helped me get a refund credited back into my Mealzo account in the space of 10 minutes, after briefly explaining the information and giving him the details, he contacted the restaurant itself to confirm the details and my refund was in my account minutes later. Best service I’ve ever received!!
4 februari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Liam,
We really appreciate you taking the time to share this🧡
Many thanks to Brian the person who…
Many thanks to Brian the person who helped me by chatting about an order due to my mistake with the deliver option.
3 februari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hello👋🏻
Thank you, we really appreciate you sharing your experience and ordering with us.
Svar från Mealzo
Thank you Julie🧡
Hope you enjoyed your meal, and we look forward to seeing you again soon✨
Very helpful
Very helpful. Brian helped with all my enquiries and was very informative.
24 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Danielle 😊
Thanks so much for your kind words! We’re really glad everything went smoothly for you🧡
Peter was a great help
Peter was a great help, he was very knowledgeable, quick to respond and understood my complaint completely, thanks Peter
24 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Steven 👋
We're delighted to hear everything was clear and handled promptly, thanks for sharing your experience ✨
I’d like to thank Peter at Mealzo for…
I’d like to thank Peter at Mealzo for his help with a complaint this evening. While the restaurant itself was very unhelpful and refused to issue a refund despite the food being returned, Peter took the time to properly review the situation. He handled the matter professionally and fairly, and agreed to refund my money as a gesture of goodwill. I really appreciated his understanding and willingness to resolve the issue when the restaurant would not.
23 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Jennifer 🌟
Thank you for sharing, we’re really glad you felt listened to and supported.
It’s great to know the outcome felt fair, and we appreciate you taking the time to leave such thoughtful feedback🧡
There was an item missing from my order…
There was an item missing from my order and the help operator, Peter was very helpful and initiated a refund it.
23 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Caitlin,
Thanks for letting us know how it went. We’re glad everything was handled quickly, and we appreciate you taking the time to share your experience 🌟
I wasn't sure if my order had gone…
I wasn't sure if my order had gone through so went onto the chat with Arron. Great help .Definitely recommend using it
22 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hello Jackie,
We're happy to hear you found the online chat helpful, thanks for the review🧡
Resolving a refund
Riley was very helpful in resolving an issue I had with a refund. They were polite and helpful throughout and really understood the issue and tried to get it resolved.
22 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Kate 😊
Thanks for your review, It’s great to hear the process felt straightforward and clear, and that everything was handled well✨
Svar från Mealzo
Thanks for your kind feedback, Craig🧡
Much appreciated🙏🏻
Bruce helped me fix an issue with my…
Bruce helped me fix an issue with my order thank you
20 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Lanie👋🏻
So glad to hear it. We love making sure everything goes smoothly for you.
Thanks for sharing your experience🧡
Speedy action on refund
Brian sorted out a refund with takeaway when my order couldn’t be fulfilled. Dealt with promptly & courteously
19 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Gail, we’re glad we could take care of that for you quickly.
We really appreciate you sharing your experience with us✨
Peter was fantastic in his response and…
Peter was fantastic in his response and resolution. Thank you
11 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Thanks for the lovely feedback, Lee 🧡
We really appreciate you sharing your experience. Your support means a lot to us, and we’re glad everything was handled smoothly.
I have been told by Franklin that I…
I have been told by Franklin that I will be getting a refund for an order I placed which wasn't delivered. I just hope it does happen
11 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Thanks for your review, Bernadine🙏🏻
We really appreciate your patience and your trust. If you need anything further at any point, we’re always here to help✨
Svar från Mealzo
Thank you, Rosaleen🙏🏻
It’s great to hear you had a positive experience. We’re grateful for your kind words and support.
Franklin helped me and was very quick…
Franklin helped me and was very quick and easily resolved my issue.
7 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Amy 👋
Thanks for leaving a review. It’s great to hear everything was sorted quickly.
We appreciate you taking the time to let us know 😊
Good experience very professional
Good experience very professional
7 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi there 👋
Thank you for sharing your feedback. We’re really pleased to hear you had a good experience and found everything professional. Much appreciated 😊
Excellent service received from Brian
Excellent service received from Brian
6 januari 2026
Omdöme utan inbjudan
Svar från Mealzo
Hi Steven,
We're pleased everything went well and you felt looked after🧡
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.