Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Following package instructions for a pub size chicken Kiev with veg to microwave from frozen led to a tasteless result with soft potatoes and chicken almost tasteless with soft covering. We had bought... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Worst food ever made its disgusting bullshit Pocket pizza doesn't contain food its only tomato sauce. No more meat no more veggies

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Just cooked McCain oven chips delivered today and they taste brackish and off. Very disappointed in the product , not something I buy often but wanted the convenience . Would not recommend at all

Företaget har svarat

Betygsatt 1 av 5 stjärnor

We have loved McCains roast potatoes for a good few years but suddenly they have hard putty like pieces in them, they are hard and un eatable, not buying them any more. Tescos are more reliable. Hopef... Se mer

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Företagsinformation


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

153 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(153)

42 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Useless cooking instructions

Following package instructions for a pub size chicken Kiev with veg to microwave from frozen led to a tasteless result with soft potatoes and chicken almost tasteless with soft covering. We had bought two so the next one went in the oven for cooking and guess what it came out far better with crisper potatoes and better chicken. Time to amend your cooking instructions Mt McCain.

1 oktober 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi James & Mary,

We're sorry to hear about this. Please contact your local team on https://www.mccain.com.au/get-in-touch and they will be able to help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Worst food ever made its disgusting…

Worst food ever made its disgusting bullshit

Pocket pizza doesn't contain food its only tomato sauce. No more meat no more veggies

6 oktober 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Kenny,

We're sorry to hear about this. Please contact your local team on https://mccain.ca/en/contact-us/ and they will be able to help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Just cooked McCain oven chips delivered…

Just cooked McCain oven chips delivered today and they taste brackish and off. Very disappointed in the product , not something I buy often but wanted the convenience . Would not recommend at all

30 september 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning,

We're sorry to hear you had an issue with our chips. Please contact us on customerexperience@mccain.co.uk with the product name and full details in the BBE panel.

Thanks,
Kyle

Betygsatt 1 av 5 stjärnor

Zero stars for customer service

Zero stars for customer service. 1 star as I only had one jacket spud that was edible out of x2 boxes of 4 so 7 jackets were so bad with dark /black bruises / Beatle attacked each spud including laying eggs that had infested the jacket potato’s with grub’s frozen grubs errrrr my kids were horrified, I contacted mcain and uploaded all photos including boxes and expires date and batch code , absolutely no response no nothing from mcain ? Not acceptable and until you deal with it not one mcain item will be purchased again ( fact ) one potato jacket out of 8 edible unless you want to cook and pick the grubs out , treat your fields or return to suppliers because customers matter or should do

20 september 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Andrew,

We can see no contacts under your name, however we are sorry to hear about this and would like to look into this. Please contact us via customerexperience@mccain.co.uk with the images and both pack details.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

McCains Pub Size Veal Parma

This is the worst frozen meal I’ve ever bought. The meal is soggy with a peculiar unappetising smell. The bread crumbs make it feel like putting a wet mouldy sponge in your mouth. The vegetables are typical of frozen vegetables almost shredded pretty awful. The veal is some sort of grey mashed up mulch like sludge held together with clag with consistency of a home brand chicken nugget. The cheese topping is terrible and became hard around the edges and sludgy. The Napoli sauce tastes like a watered down tomato paste and is probably the only thing that tasted of something that wasn’t totally unpleasant. Altogether a terrible product and embarrassing for me as purchaser and McCains should be ashamed to feed this garbage to their customers. It’s almost as if the makers had never been to a pub and or ever has a proper Parma to know what one would taste like. Normally I would have let a bad purchase like this go as it was only a few dollars however this meal was appalling and a rip off no matter how cheap it was to purchase. Do better McCain.

9 september 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Janos,

We're sorry to hear about the issue you experienced with our product. Please can you contact us with the pack details on https://www.mccain.com.au/get-in-touch and we'll try to help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

I found a extremely strange shape in my…

I found a extremely strange shape in my Quick Chips.
This company gas gone downhill.
They used to compensate you but now they cant be bothered to keep good customers.

2 september 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

We’re sorry that you were disappointed with our response. As we explained, we are unable to reimburse for one misshapen chip. As potato is a natural product, there will inevitably be different shapes and sizes throughout the process.

Thanks,
McCain Team

Betygsatt 1 av 5 stjärnor

Impaled tea bag

After sending a photo of a frozen teabag impaled on a chip I was surprised at the lack of response from McCain. You would have thought it would have been priority to see how this alien object made its way in to a bag of frozen chips. After filling out the online form and providing all the information required (inc photo) I have still not had a response. Obviously we didn’t eat the chips as goodness knows what is going on in the factory! but this has raised our concerns about food hygiene standards. I’m not sure I will look at frozen chips in quite the same way ever again.

17 augusti 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Michael,

We can see no contacts under your name, however we are sorry to hear about this and would like to investigate. Please contact us via customerexperience@mccain.co.uk with the images and pack details.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

McCain frozen frys are a total Rip…

McCain frozen frys are a total Rip Off.. There are so many frys with black staines and the bag is full of chippings!! What has gone wrong!!

10 augusti 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning Gary,

We're sorry to hear about the issue you experienced with our Fries. Please could you contact us with the full BBE details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

McCain used to be the product to go to

McCain used to be the product to go to. But recently, something's changed, like a recipe, and we find their chips disgusting. Wedges are borderline. So We've thrown the products away. Even the unopened packs.

27 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning Orion,

We're sorry to hear about the issue you experienced with our Chips and Wedges. Please could you contact us with the full BBE details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Dommage je peux pas mettre zéro.

Dommage je peux pas mettre zéro.
En plus d'etres chères, j ai acheté des frites côté bristro farineuses sans goût..
Réclamation à leur service client qui m' a pas répondu..
Ben désormais ça sera frites de la marque Leclerc

24 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Nous sommes désolés d'apprendre cela. Veuillez nous contacter via https://www.mccain.fr/contact/ et nous vous aiderons.

Betygsatt 1 av 5 stjärnor

The answer is in your hands

As you have chosen to ignore my last message I give you notice under the consumer protection act 1987and the consumer rights act 2015 as amended selling products which are not fit for purpose and of satisfactory quality. You havev14 days to sentbme a voucher or I intend to contact north yorkshire district council in writing regarding your products. You appear not have a quality control system. Any green and bad wedges will suffice it would appear you could not care less what leaves your factory and sent to supermarkets

2 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Peter,

We're sorry you to hear you are disappointed with the Wedges. We work with our Quality Team to ensure as many natural potato defects as possible are not present in the product. We apologise that we haven't met our high usual standards.

We would be happy to arrange some McCain vouchers with our best wishes. Please provide your address details to customerexperience@mccain.co.uk referencing this contact and we will arrange this.

Best wishes,
McCain Team.

Betygsatt 1 av 5 stjärnor

DRY TASTELESS UNEDIBLE

I recently purchased their specific Air Fryer crinkle chips, as they were recommended on Google as the best .
What a waste of money, DRY, TASTELSS and unedible.
If I could leave NO Stars I would.

16 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning,

We're sorry to hear about the issue you experienced with the Air Fryer Crinkle Cut. Please could you contact us with the full BBE details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

I am extremely disappointed with the…

I am extremely disappointed with the quality of the McCain product I purchased. The packaging shows a manufacturing date of 02/2026 and an expiry date of 05/2027, so the product should have been well within its shelf life. However, when I opened it today (06/2026), I found that the food was completely spoiled and covered with mold.

This is a serious quality and food safety concern. Consumers trust the expiry date and expect products to be safe for consumption within that period. I request McCain to investigate this issue, improve its quality control processes, and provide a prompt resolution, as such incidents can pose a health risk.

16 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good evening,

We're sorry to hear about the issue you experienced. Please could you contact us with the full pack details and images by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

McCain Red Box Tray Lasagna

McCain Red Box Tray Lasagna
For the first time I tried a McCain's frozen meal - Lasagne. The first and the last time actually. It should have beef in it, right? Honestly it was predominatly eating plain lasagne with an extremely thin layer of 'beef spread'. It was a shock compared to Aldi's beef lasagne.

7 juli 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Hi Meryl,

We're sorry to hear about the issue you experienced with the Red Box Tray Lasagna. Please can you contact us with the pack details on https://www.mccain.com.au/get-in-touch and we'll try to help.

Thanks,
McCain Team.

Betygsatt 3 av 5 stjärnor

I don't like cooking with oil.

I don't like cooking with oil.
I bought triple cooked oven chips with dripping.
Cooked on an enamel tray that was so hard to clean afterwards.
Dripping would have wiped clean with kitchen roll, I had to scrub the tray with a metal pan scrubber to remove the oil.
Not much evidence of dripping.

6 juni 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good afternoon Dawn,

We're sorry to hear about your issue with our Gastro Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

In the beginning,McCain fries and other…

In the beginning,McCain fries and other products were relied upon by consumers as a quality,affordable product. The garbage you people pass of as french fries these days, is deplorable! I just put your sweet potato fries in the oven to go with the family supper. It's absolute MUSH!!! I pay much more for half a bag of fries already....now, to add insult to injury, it is SHIT!!!! NEVER AGAIN WILL I BUY ANYTHING YOU PEOPLE PRODUCE!!! RIP OFF!!!

2 juni 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good afternoon Bob,

We're sorry to hear about your issue with our Sweet Potato Fries. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Very bad!

Very bad!! The smiley potato all Broken stupid!!’

17 maj 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good afternoon,

We're sorry to hear about your issue with our Smiles. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Absolute Garbage

Absolute Garbage

They taste like nothing, the flavouring congregates where its sprinkled, it doesn't spread.

They taste like neither a crisp or chip...

Avoid...or you'll end up disappointed and hungry...

8 maj 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning John,

We're sorry to hear about your issue with our Vibes. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 1 av 5 stjärnor

Just decided to switch back to McCains…

Just decided to switch back to McCains Hash Browns after years of having to watch my pennies, what a disappointment. I’ve thought for years about how much I miss McCains Hash Browns, now I’ll never buy them again. They’re awful, soggy, bland and the primary taste is now a horrible budget cooking oil.

8 april 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning Matthew,

We're sorry to hear about your issue with our Hash Browns. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

Betygsatt 3 av 5 stjärnor

Excellent quality frozen chips

Excellent quality frozen chips
BUT TOO MANY SMALL THIN CHIPS IN BAGS!!!

Rating would have been higher but fir this

4 april 2026
Omdöme utan inbjudan
Logotyp för McCain Foods

Svar från McCain Foods

Good morning Alan,

We're sorry to hear about your issue with our Chips. Please could you contact us with the pack details by email on customerexperience@mccain.co.uk and we'll help.

Thanks,
McCain Team.

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