Update - I did finally receive the correct parts and all is well. This was over 8 weeks after initial purchase. Original post. Their supplier picked and shipped the wrong goods. A more expensive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered several race pinnies for our team. Made the order on Monday to arrive by Friday for our regatta next week. Its now Thursday with zero response from them. I've tried to call each day, left a... Se mer
Företaget har svarat
MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Se mer
Företaget har svarat
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Se mer
Företaget har svarat
Företagsinformation
- Butik med sjöfartsutrustning
- också i
- Butik med husbilstillbehör
- Friluftsaffär
- Försäljare av campingutrustning
- Leverantör av båttillbehör
- Segelbutik
Skrivet av företaget
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer. Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad buy
The item was not represented well. The in structures where very minimal. The produce was not what I expected.

Svar från MAURIPRO
Took over 2 weeks to ship!
Placed an order for items that showed in stock and it took 15 days to ship. Disappointing because I had to postpone plans to install the parts as I still wait.

Svar från MAURIPRO
Mauripro has an excellent staff
Mauripro has an excellent inventory, prices, and access to obscure parts. They are extremely nice to deal with. Recently I ordered the wrong size part and sent it back, but by mistake did not sent the required UPS tracking #. Their staff looked hard and found my part providing me with a refund despite my not following their protocol.

Svar från MAURIPRO
Great knowledgeable Staff (Erick)
While I had orig. ordered a complete unit from these guys and had to cancel, the service a response time was excellent. In choosing the part that was right for what I was needing to replace, Erick obviously has lots of experience. I'll be back for something else I'm sure!!

Svar från MAURIPRO
Exceptional service & great products.
Eric at Mauripro has been exceptional in helping me. I could not be happier with the service I've received, it has been both timely and helpful.

Svar från MAURIPRO
Good after sale service, thank you.
We had an issue with an order on our survival suits but this was resolved in a timely manner and at no extra cost by the compnay, very grateful!

Svar från MAURIPRO
Thank you Erick!
I ordered a Lewmar winch conversion kit for my sailboat to be picked up from my hotel in Seattle during a visit to the USA.
The cargo company (XPO) shipped the package to a wrong address!
I received a great service from Erick solving my problem and getting my shipment sent to a new address.
Very good communication and quick return from Erick and good service from Mauripro Sailing.
Thank you!

Svar från MAURIPRO
Great service and Pricing
My recent purchases with Mauripro have been a great experience. Service and delivery was prompt and pricing was better than many other sellers with whom I shop. Their website provides order status updates but one improvement (IMO) would be automated order status updates via email (e.g., order confirmation and shipping notification w/ tracking number). Thank you.

Svar från MAURIPRO
Gustavo has been great
Gustavo communicated with me first by chat on the website, then my email and finally by phone to help insure we were ordering the right part.

Svar från MAURIPRO
Great Customer service and solutions …
Adriana R responded to my questions quickly, effectively, and made it easy by providing links. I needed pre spliced custom lengths for my J42 main and Genoa halyards and was pleased with the price and options!

Svar från MAURIPRO
Selden Repair and Rebuild Parts
Sandra was very helpful in tracking down the pricing and availability of various Selden repair and rebuild parts, including a special order from Sweden. I had originally made this parts inquiry from another online supplier, but Sandra won the business based on her responsiveness and attention to detail. Well done, I'll continue to direct my business to Mauripro, Brian H.

Svar från MAURIPRO
Positive Review
We ordered a Lewmar autopilot drive motor from Mauripro (at a great price too!) and got confirmation from Erick that it would take 8-12 weeks lead time as the part would have to come from the UK. Erick kept us informed throughout and was very prompt in responding to our specific questions via email. We also received great service from the rest of the team when Erick wasn't immediately available. We had a drop dead timeline to work within and we were extremely happy that the part arrived ahead of schedule! An added bonus! Having the experience we had, we would definitely recommend Mauripro, Erick and the rest of the team! Thank you for your exemplary service, Monique and Paul

Svar från MAURIPRO
Areliya was on point
Areliya was on point, knowledgeable & quickly resolved my concern. Have been buying from MauriPro since my J24 days. They are awesome!

Svar från MAURIPRO
Santiago was terrific!
Ordered a windlass and was contacted by Santiago that he would be my customer service rep. I inquired as to when the windlass might arrive and he worked with me to make sure I knew when it was shipped and when it would arrive. I assumed this would take a while, but it arrived at least 5 days earlier than I had anticipated and Santiago kept me informed every step of the way. They have great customer service. Will be ordering supplied from them from now on!

Svar från MAURIPRO
Good Experience and product knowledge
MAURIPRO continues to be a go-to source for sailing gear and equipment. They have consistently given me technically competent advice over the course of several years and they carry a good product selection with competitive prices.

Svar från MAURIPRO
Best price for the part I ordered
Best price for the part I ordered. Prompt delivery and quicker than I was expecting.

Svar från MAURIPRO
I was having difficulty finding all the…
I was having difficulty finding all the deck hardware for my Knysna 500 catamaran. Many of the Lewmar stand up blocks and traveler components were back ordered on most sites. She was able to give me the exact part numbers and dates to receive them in time for our haul out. She "teed" them up perfectly, ordering them with push of a button and the orders perfectly arrived on time. Excellent service very appreciative.

Svar från MAURIPRO
Product was not as ordered
Product was not as ordered. Halyards were 20ft to short for the Beneteau 44 which takes 125 ft and the ones I received were 105 ft

Svar från MAURIPRO
Ordered an auto pilot motor for them
Ordered an auto pilot motor for them. Dealt with Erick, he was very helpful and informal about the timeline on getting my part. The phone number on the website never went through however, was never able to speak to someone on the phone until after getting in touch with Erick through the online chat feature.

Svar från MAURIPRO
Prompt replies to several requests
having requested information on a lewmar part Sandra got back to me with the info required and other options within a few hours despite time differences, order placed and follow up great now we both wait on lewmar to supply.

Svar från MAURIPRO
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







