Mauripro is completely incompetent. I placed an order for something listed as “In Stock”. Was informed it was in fact not in stock and had an 8-12 week lead time. Placed the order. 4 weeks later was t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Mauripro is completely incompetent. I placed an order for something listed as “In Stock”. Was informed it was in fact not in stock and had an 8-12 week lead time. Placed the order. 4 weeks later was t... Se mer
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Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Se mer
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MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Se mer
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Great considerate service! Cristina reached out to me after the order was placed to advise the lines I ordered were import items and might be delayed. Gave me the option to cancel if the expected del... Se mer
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MAURIPRO Outdoors is a specialized e-commerce platform serving sailors, boat owners, RV travelers, and outdoor enthusiasts. We offer a curated selection of Marine, Sailing, RV & Overlanding, Camping, Fishing, and Outdoor equipment—along with technical expertise and customer support—to help people live and explore confidently from the oceans to the mountains.
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mauripro is completely incompetent. I placed an order for something listed as “In Stock”. Was informed it was in fact not in stock and had an 8-12 week lead time. Placed the order. 4 weeks later was texted that they needed a second approval to submit a special order. They are so incompetent it is painful. Please save yourself the trouble and order from literally anywhere else. Should be a 0/5 star option.

Svar från MAURIPRO
Fantastic and fast service. I have found a new source for my marine supply needs! Thank you very much.

Svar från MAURIPRO
Gustavo and Mauripro and super knowledgeable and responsive.
Best customer service!

Svar från MAURIPRO
Received item earlier than estimated. Item was packed well and arrived in excellent condition..

Svar från MAURIPRO
I had a few problems with my order because of it being December and because of that had to communicate by email vs talking directly with the company. BUT, replies were within 24hrs and they were great about taking care of the problems. It took until January to get all that I ordered but the quality is outstanding and I will order from them again as well as recommend them.

Svar från MAURIPRO
Fingers crossed this transaction goes as well as described. If it does, I’ll be very pleased I came across this translator. Completing the process was straightforward and hassle-free.

Svar från MAURIPRO
I had visited the website to purchase a difficult to find part. However, the international shipping options appeared limited, thus I did not complete the purchase. Ms. Adriana reached out to offer assistance, an act I have not experienced from any other vendor. She did an excellent job of providing a better shipping option and we completed the transaction with minimal delay. I am impressed...

Svar från MAURIPRO
I cannot get anyone to besides the chat app. Trying to get some tech help on a bow sprit. I live person would be nice!

Svar från MAURIPRO
Excellent customer service and support by Alexandra, fast shipment

Svar från MAURIPRO
Very responsive to questions. Quick to solve problems. Fast processing and delivery.
Great customer service!

Svar från MAURIPRO
Great service from Adriana, help me get what I needed when I needed.
Thanks

Svar från MAURIPRO
Christina Beuzeville was extraordinarily helpful in getting me a replacement to an incorrect part that Wichard sent me. I received the correct part by mail within 2-3 days. Thanks, Christina!

Svar från MAURIPRO
I ordered a Selden Furlex 104 furler. I chose the option of a headstay with a swaged on threaded stud at the lower end because I don't like the idea of the user-installed Sta-lok terminal. I provided an e-mail clearly stating my desired headstay length. I was shipped a stock-length raw headstay with the threaded stud not swaged on, but in a box with the toggle. Mauri-Pro has difficult to contact by phone to discuss this situation.

Svar från MAURIPRO
Great experience with MAURIPRO Sailing– special thanks to Alexandra and Diana for their excellent support and dedication. Highly recommend!

Svar från MAURIPRO
These guys have great boat parts available. Ordered a waterlock muffler that didn't fit for my boat and I had to return it. They made it super easy. Cristina communicated really well and made it simple to return. I will definitely use them in the future.

Svar från MAURIPRO
Experiencia inmejorable, expertos en todo asunto que corresponda a necesidades para navegar.
Confiables y con trayectoria

Svar från MAURIPRO
Quick delivery and nice follow-up email after my order. Thank you.

Svar från MAURIPRO
Very easy and efficient to deal with, shipping was lightning fast, website is excellent and easy to navigate - pricing was the best - Thank you

Svar från MAURIPRO
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