Update - I did finally receive the correct parts and all is well. This was over 8 weeks after initial purchase. Original post. Their supplier picked and shipped the wrong goods. A more expensive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered several race pinnies for our team. Made the order on Monday to arrive by Friday for our regatta next week. Its now Thursday with zero response from them. I've tried to call each day, left a... Se mer
Företaget har svarat
MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Se mer
Företaget har svarat
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Se mer
Företaget har svarat
Företagsinformation
- Butik med sjöfartsutrustning
- också i
- Butik med husbilstillbehör
- Friluftsaffär
- Försäljare av campingutrustning
- Leverantör av båttillbehör
- Segelbutik
Skrivet av företaget
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer. Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
Kontaktuppgifter
4,2
Bra
435 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a few problems with my order…
I had a few problems with my order because of it being December and because of that had to communicate by email vs talking directly with the company. BUT, replies were within 24hrs and they were great about taking care of the problems. It took until January to get all that I ordered but the quality is outstanding and I will order from them again as well as recommend them.
26 januari 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for your thoughtful feedback! We truly appreciate your patience during the busy holiday season and are thrilled to hear that our team could assist you effectively, even through email.
MAURIPRO Sailing Team
https://www.mauripro.com
I had visited the website to purchase a Harken part
I had visited the website to purchase a difficult to find part. However, the international shipping options appeared limited, thus I did not complete the purchase. Ms. Adriana reached out to offer assistance, an act I have not experienced from any other vendor. She did an excellent job of providing a better shipping option and we completed the transaction with minimal delay. I am impressed...
13 januari 2026
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for your kind words! We strive to provide excellent customer service and are glad you had a positive experience with us. If you need anything else, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
I cannot get anyone to besides the chat…
I cannot get anyone to besides the chat app. Trying to get some tech help on a bow sprit. I live person would be nice!
6 januari 2026
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for your feedback! We understand the importance of having live support. We're working on improving our customer service options and appreciate your patience. Please feel free to reach out through our phone or chat, and we’ll do our best to assist you!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent customer service and support…
Excellent customer service and support by Alexandra, fast shipment
23 december 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
great customer service
Very responsive to questions. Quick to solve problems. Fast processing and delivery.
Great customer service!
30 december 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for sharing your review! We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Svar från MAURIPRO
Thank you for sharing your experience! We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Great service from Adriana
Great service from Adriana, help me get what I needed when I needed.
Thanks
15 december 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for your kind words! We're glad Adriana could assist you. If you need anything else, just let us know!
MAURIPRO Sailing Team
https://www.mauripro.com
Christina Beuzeville was…
Christina Beuzeville was extraordinarily helpful in getting me a replacement to an incorrect part that Wichard sent me. I received the correct part by mail within 2-3 days. Thanks, Christina!
15 december 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that we were able to assist you effectively and that you received the correct part so quickly.
MAURIPRO Sailing Team
https://www.mauripro.com
I ordered a Selden Furlex 104 furler
I ordered a Selden Furlex 104 furler. I chose the option of a headstay with a swaged on threaded stud at the lower end because I don't like the idea of the user-installed Sta-lok terminal. I provided an e-mail clearly stating my desired headstay length. I was shipped a stock-length raw headstay with the threaded stud not swaged on, but in a box with the toggle. Mauri-Pro has difficult to contact by phone to discuss this situation.
25 november 2025
Svar från MAURIPRO
Dear John,I want to assure you that we will review your case and investigate what went wrong. We will be in touch with you soon to provide an update. Thank you for your patience as we work to resolve this matter.
MAURIPRO Sailing Team
https://www.mauripro.com
Great experience with MAURIPRO Sailing–…
Great experience with MAURIPRO Sailing– special thanks to Alexandra and Diana for their excellent support and dedication. Highly recommend!
4 december 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for your kind words! We’re thrilled to hear about your great experience with MAURIPRO Sailing. Alexandra and Diana will be delighted to know that they made a positive impact. We appreciate your recommendation and look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Customer service is always great!
24 november 2025
Svar från MAURIPRO
Thank you for your feedback! We're thrilled to hear that you consistently have a great experience with our customer service. We appreciate your support!
MAURIPRO Sailing Team
https://www.mauripro.com
These guys have great boat parts…
These guys have great boat parts available. Ordered a waterlock muffler that didn't fit for my boat and I had to return it. They made it super easy. Cristina communicated really well and made it simple to return. I will definitely use them in the future.
19 november 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for your kind words! We're glad to hear that we made your return process easy. We appreciate your understanding and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Experiencia inmejorable
Experiencia inmejorable, expertos en todo asunto que corresponda a necesidades para navegar.
Confiables y con trayectoria
18 november 2025
Omdöme utan inbjudan
Svar från MAURIPRO
¡Muchas gracias por tu excelente reseña! Nos alegra saber que tu experiencia fue inmejorable y que confías en nosotros. Estamos aquí para ayudarte siempre que lo necesites.
MAURIPRO Sailing Team
https://www.mauripro.com
Quick delivery and nice follow-up email…
Quick delivery and nice follow-up email after my order. Thank you.
28 oktober 2025
Svar från MAURIPRO
Thank you for your kind words! We're glad you enjoyed the quick delivery and appreciated our follow-up. We look forward to serving you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Very easy and efficient to deal with
Very easy and efficient to deal with, shipping was lightning fast, website is excellent and easy to navigate - pricing was the best - Thank you
8 november 2025
Omdöme utan inbjudan
Svar från MAURIPRO
It's great to know that you experienced our speedy shipping and enjoyed navigating our website. We're also glad you found our prices to be competitive! We truly appreciate your support and look forward to serving you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Fast friendly service
Fast friendly service, quick international delivery, correct items as advertised.
29 oktober 2025
Svar från MAURIPRO
We're so glad to hear that you enjoyed our fast and friendly service, along with the quick international delivery of the correct items. Your satisfaction means a lot to us!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent fast service
Excellent fast service. Easy instructions for return.
4 november 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!
MAURIPRO Sailing Team
https://www.mauripro.com
200s Sail feeder
I'm in Australia, and this is the only place I could place an online order the sail feeder for Furlex 200s, the part had to be ordered, took nearly 3 weeks to get to my location in regional Australia
16 oktober 2025
Svar från MAURIPRO
Thank you for your feedback! We appreciate your patience with the shipping time to Australia and are glad we could provide the part you needed.
MAURIPRO Sailing Team
https://www.mauripro.com
Svar från MAURIPRO
Thank you for your feedback! We’re glad you enjoyed our selection, prices, and speedy delivery.
MAURIPRO Sailing Team
https://www.mauripro.com
Good product range
Good product range
But misleading info on availability and lead time for delivery
27 oktober 2025
Svar från MAURIPRO
Thank you for your feedback. We’re glad you liked our product range and apologize for any confusion regarding availability and delivery times. We’ll work to improve this.
MAURIPRO Sailing Team
https://www.mauripro.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.