Update - I did finally receive the correct parts and all is well. This was over 8 weeks after initial purchase. Original post. Their supplier picked and shipped the wrong goods. A more expensive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered several race pinnies for our team. Made the order on Monday to arrive by Friday for our regatta next week. Its now Thursday with zero response from them. I've tried to call each day, left a... Se mer
Företaget har svarat
MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Se mer
Företaget har svarat
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Se mer
Företaget har svarat
Företagsinformation
- Butik med sjöfartsutrustning
- också i
- Butik med husbilstillbehör
- Friluftsaffär
- Försäljare av campingutrustning
- Leverantör av båttillbehör
- Segelbutik
Skrivet av företaget
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer. Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
Kontaktuppgifter
4,2
Bra
435 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 55 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Svar från MAURIPRO
Thank you for your feedback! We’re glad to hear you were satisfied with our service. We apologize for the delay in the arrival of the parts and are working to improve our delivery times. We're here to help with anything you need!
MAURIPRO Sailing Team
https://www.mauripro.com
Svar från MAURIPRO
Thank you so much for your kind words and for placing your trust in us. Remember, we’re always here to assist you with anything you need to ensure a smooth sailing experience.
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent service for all my purchases…
Excellent service for all my purchases this month, will be my goto source going forward.
13 augusti 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for the trust and kind words. We're really glad to hear everything went smoothly with your orders. Always here for whatever you need to keep you sailing smooth.
MAURIPRO Sailing Team
https://www.mauripro.com
Sailing cam cleat arrived quickly
25 juli 2025
Svar från MAURIPRO
Thanks a lot for your feedback. Glad to hear the cam cleat made it to you quickly. Let us know if there’s anything else you need out there on the water.
MAURIPRO Sailing Team
https://www.mauripro.com
Easy process, prompt shipment
My order was shipped promptly and arrived on time. I appreciate how easy the ordering process was.
29 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much. We're happy everything went smoothly with your order and that it arrived right on time. Making things easy for sailors like you is what we’re all about.
MAURIPRO Sailing Team
https://www.mauripro.com
Shipping delay much longer than promised
I ordered a tiller extension universal joint on June 24th. The website said it would ship in 1 to 2 days.
It wasn't actually shipped until July 30th, 36 days after my order. The shipment was delivered August 2nd, 39 days after my order.
28 juli 2025
Svar från MAURIPRO
Thank you for your feedback. We understand the delay was not ideal and appreciate you bringing it to our attention. Your input helps us improve and keep things moving smoother next time.
MAURIPRO Sailing Team
https://www.mauripro.com
They understod the importance of what matters
I had serviced my Lewmar winch and lost a sprint. A sprint that stand in the way for a race or not. Mauripro came to my rescue. I received my sprint in two days!
Excellent understanding what matters! Thank you!
25 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you so much for sharing your experience — we truly appreciate it! We totally get how something as small as a spring can make all the difference between sitting it out or racing full speed ahead. We're really glad we could get you back on track quickly.
Always here when you need us, fair winds! ⛵
MAURIPRO Sailing Team
https://www.mauripro.com
Svar från MAURIPRO
Thank you so much for the kind words! It was a real pleasure helping out. We are always here to make sure you get what you need when you need it.
MAURIPRO Sailing Team
https://www.mauripro.com
Svar från MAURIPRO
Thank you for the great feedback! We're happy to hear the product was just what you needed and that it got to you quickly. That's exactly what we're here for. Looking forward to helping you with your next order!
MAURIPRO Sailing Team
https://www.mauripro.com
I ordered replacement acrylic for my…
I ordered replacement acrylic for my Lewmar hatches. My hatches were so corroded I couldn't get them apart, so I had to return and order hatches with the frames. Mauripro handled the return nicely and I was refunded. Also, their prices are excellent.
2 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thanks for your feedback!
We’re happy to hear the return process went smoothly and that we could help you find the right replacement. We always aim to keep our prices fair and provide great service. Looking forward to helping you with your next order!
MAURIPRO Sailing Team
https://www.mauripro.com
Good old under-promise-yet-over-deliver…
Good old under-promise-yet-over-deliver customer service! I am super happy I ordered my furler through Mauripro. Santiago did a fantastic job. Thank you.
9 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for your kind words!
We’re thrilled to hear you had such a positive experience with Santiago. At Mauripro, we believe in under-promising and over-delivering, and it’s great to know we hit the mark. We appreciate your trust and look forward to helping with your future sailing needs!
MAURIPRO Sailing Team
https://www.mauripro.com
Great help when returning an item.
Great help when I needed to return an un-needed & unused part, together with a good return policy.
10 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thanks for your feedback!
We’re glad we could assist with the return process and make things simple for you. We’re here whenever you need help with your next sailing project!
MAURIPRO Sailing Team
https://www.mauripro.com
Personal service and competitive pricing
Were super proactive in answerin questions prior to my ordering, and afterwards followed up to ensure everything was as we had discussed! Couldn't be more happy with pricing and service combined!
7 juli 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for your feedback!
We’re thrilled to hear you had such a positive experience with our team. It’s great to know that our proactive communication and follow-up helped make your order smooth. We’re proud to offer both excellent service and competitive pricing. Looking forward to helping you again soon!
MAURIPRO Sailing Team
https://www.mauripro.com
Great experience as usual
Great experience as usual. I have purchased many items including from their rigging shop
27 maj 2025
Svar från MAURIPRO
Thanks for your kind words!
We’re so glad to hear you’ve had a great experience with us, as always. It’s awesome to know we’ve been able to help with your rigging and other purchases. Looking forward to assisting you again soon!
MAURIPRO Sailing Team
https://www.mauripro.com
Knowledgeable Staff
I ordered new sheets for my new to me spinnaker. I really didn't understand that spinnaker sheets are different from my genoa sheets.
I had ordered new genoa sheets a few years ago from Mauripro and just loved them.
After placing my spinnaker sheet order, I received an email from Cristina Beuzeville asking what length I wanted the sheets tapered.
Honestly, I had no idea what that meant and she walked me through the process and gave me a recommendation for my boat.
I couldn't be happier!
3 maj 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thank you for sharing your experience!
We’re so glad Cristina was able to guide you through the process and help with the spinnaker sheets. We love making sure our customers get the right advice and products for their boats. It’s great to hear you’re happy with your order and that everything worked out perfectly!
MAURIPRO Sailing Team
https://www.mauripro.com
Like having an trusted crew member looking after your order
The Mauripro customer service team is outstanding. Their follow up and communications are outstanding. They are like a having a trusted crewmember helping you get everything you need for your boat.
2 juni 2025
Omdöme utan inbjudan
Svar från MAURIPRO
Thanks so much for the awesome feedback!
We’re so glad to hear you feel like you’ve got a trusted crew member on your side. Our team loves making sure you have everything you need for your boat, and it’s great to know that showed in your experience. We’re here whenever you need us!
MAURIPRO Sailing Team
https://www.mauripro.com
i buy marlow rope from UK and is in…
i buy marlow rope from UK and is in meters, i pay and don't see tath you sell in feet, i don'T need what i bought, but your asistant Cristina Beuzeville tel me was a confusion, i tel her your invoise doesn't specify feet or meters, the point is, you don´t gave me options, trying to retain a new happy custumer, regards.
25 juni 2025
Svar från MAURIPRO
Thank you for your feedback. We appreciate you taking the time to share your experience and will keep it in mind as we continue to improve.
MAURIPRO Sailing Team
https://www.mauripro.com
Great Communication
Great Communication. Had an item on back order. They let me know immediately and worked with me on the best plan forward for shipping.
25 juni 2025
Svar från MAURIPRO
Thanks for your feedback!
We’re glad to hear you had a smooth experience with our communication. Keeping you updated is important to us, and we're happy we could work with you to find the best solution for shipping. Looking forward to assisting you again!
MAURIPRO Sailing Team
https://www.mauripro.com
Purchased items that needed to be…
Purchased items that needed to be special ordered. Was handled quickly and without any problems from the people at Mauri Pro. This is why they have been my first choice for many years now.
24 juni 2025
Svar från MAURIPRO
Thanks for the awesome feedback!
We’re so glad to hear we could get your special order sorted quickly and without any issues. It’s great to know we’ve been your go-to for so many years. We’re here whenever you need us!
MAURIPRO Sailing Team
https://www.mauripro.com
Fast parts service
I was able to purchase replacement parts for my Facnor LS180 jib furler at 20% discount and they arrived quickly so that I could have my Oceanis 41 up and running for the 4th of July Weekend.
24 juni 2025
Svar från MAURIPRO
Thank you for your review!
We’re so glad we could help you get the parts you needed quickly and at a great discount! That’s what we’re here for: keeping you on the water, hassle-free.
MAURIPRO Sailing Team
www.mauripro.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.