Maui Motorhome Rentals - Auckland Omdömen 

A few things to start the trip off, the step was missing into the camper van, there was no toilet tablets supplied (we had purchased that with the package rental), There was no broom supplied which would have been super handy to have as all that was supplied was a small dust pan. Uncomfortable beds, just such a shame as these cost a lot to hire, also very rattly and noisy, had to hold the microwave whilst driving, plus the TV often popped out of its bracket. We even went for the more expensive model ie.. less than 2 years old.
Wouldn't rent again.....

It was a worry free, and flexible way to tour New Zealand. The vehicle was in excellent condition and we had no mechanical issues at all. The pickup and drop off took a little longer than we thought.

Absolutely awesome.
Our Maui 6berth camper was perfect.
Such a great Camper with so much space.
My Family really enjoyed our comfortable Stay in our Camper.
Thankyous.

The motorhome experience itself was great. The van was well equipped with everything we needed, apart from steps to get into the vehicle. A bit too high for some people.
The letdown was on pickup, when we had to wait over 2 hours. The staff were polite, but not very efficient. I guess new staff? Upon the return, there was inaccurate recording of the mileage and we were overcharged for the RUC.
So, overall an excellent setup, but customer service lacking.
We consequently purchased a Motorhome (although a larger one) and are very happy with it.

Our 6 berth River Motorhome was great for 4 adults for a 10 day road trip on NZ North Island

The freedom to not be locked in to a camp site and stop when ever we wanted.
We were allocated a brand new Maui at Auckland Airport depot, beautiful looking van. Although the van was not complete when we arrived to pick it up. We had to wait 2 1/2 hours before we departed. Apart from that camper was beautiful to drive and very comfortable.

From beginning to end we had problems
Took 2 hours to pick up van in Auckland despite being booked months ago
Van had problems from the off
seat behind drivers seat did not fasten so could not use as a dining area and had to use seat belt and cases to hold it up
Roof light leaking
Drawers broken had to use cardboard to keep shut
Hot water pipe burst behind sink so had to use bottled water on last 3 days
The worse part however was when we arrived at first site the dirty water tank was full from previous customer and clean water tank not been filled
NEVER AGAIN WOULD I USE THEM

Easy process well equipped van

Our pick up in Auckland at maui motorhome went smoothly. No delay, great advise. The service went smoothly too with the extra towers and bed covers and linnen too. Thanks to ladies that helped us at the desk. We were two families of 10 persons at that moment for two rentals.

We have now hired Maui twice in Australia and once in NZ -- the latest in NZ in March /April 2025 was disappointing initially. We had three vehicles booked and had to wait nearly 3 hours on the morning of pick up for the returning vehicles to be checked and cleaned. This is an unacceptable delay given that the bookings commenced on that day

the van was very comfortable and amenities were good, the cooking appliances were great and the van was good to drive. the staff at both pickup and drop off were very friendly

Great customer service from beginning to finish.

I think the monetary penalties you put on customers is not fair at all.
I changed my booking and it cost me a lot of money!
People’s circumstances are never predictable
And to penalize us I find is not fair

We had a great trip around the Northland during ten days Both picking up and leave the campervan was easy and afterwards we could take the shuttlebus to the airport.

Everything well organized, motorhome clean as new

We had a problem to the windscreen,since there was a chip on the glass, but Maui helped us to substitute the glass and gave us a discount for the time we lost. Good campervan fully equipped!! We had s great stay

Easy pick up and drop off at Maui office. The camper van was clean, economical and reliable. We were comfortable and happy with our holiday.

Extremely expensive. Clips on doors and draws flew open through out travel constantly. Min 10days Charge at Christmas is an absolute rip off would not do it again. Tires were all but bald, damage on side of vehicle. Was not worth the premium price charged.

Staff at return were lovely.

The staff was so friendly and helpful…especially when we got sidetracked by a canceled ferry. We loved our campers, too!