Had a great experience had issue while booking but as i talked to there staff member ameily in 1 minute she solved my problem she was so sweet and good at knowing my issue first and resolved it at ins... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had an extremely disappointing experience with Marston Events during my graduation, and I feel other graduates should be aware of their pricing practices before booking graduation photos. T... Se mer
Thank You, Paul! Graduation day is always special—but having the right person capture those moments makes it unforgettable. Paul, your photos didn’t just freeze memories; they told a story. From ca... Se mer
Attended UCL Masters ceremony last week and it ran so smoothly. Helped greatly by the gown collection & official photographs being in one place and lots of UCL helpers directing us and help on hand i... Se mer
Företagsinformation
Skrivet av företaget
Marston Events is a graduation events company providing photography, gowning and ticketing Services.
Kontaktuppgifter
Storbritannien
- marstonevents.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Josh was outstanding as a…
Josh was outstanding as a photographer..exceptionally funny as well. Thank you
Great experience!
I had Josh and he was incredibly lovely and kind. He got my pictures done really fast and was really good about me bringing lots of people to take pictures with. Would highly recommend him!
John was such a great help
John was such a great help , helped me to organise myself and gown and even helped when a child in my family. He’s so friendly and made this less stressful for me :) thank you so much!
Josh
Josh, fantastic really friendly, helpful and accommodating. #topbanana #titsandteeth. #cheesygrinforthewin
Josh 10/10 #topbanana #titsnteeth
Dan was such great help
Dan was such great help, very accommodating and was super welcoming and friendly!!
Highly recommend Josh
Josh took our graduation photos and was absolutely amazing. He was so kind, understanding, and accommodating, and genuinely went out of his way to help. He made the whole experience feel relaxed and enjoyable. Highly recommend!
Dan at graduation in Nottingham was…
Dan at graduation in Nottingham was incredibly personable. Such a great set of photos by a talented photographer!
Fantastic service
Fantastic service, very professional and friendly
Fantastic professional staff.
Fantastic staff who are very accommodating and know what they are doing. They made me look good and that's a tall order to fill
Excellent Customer Service
We purchased a graduation gown rental and a photo package. The graduation gown was fine, but the graduation photos were a disappointment when we received them. The photos were washed out and the colours were dull. We complained to customer service and received excellent after sales service. The photos were re-edited to enhance the colours, and were then re-printed. Overall, it was not great to receive poor photos in the first place, but we were impressed that the issue was resolved in the end in an amicable and efficient manner. The customer service staff were always friendly and helpful.
Graduation photography experience
Booked for a university graduation. Pictures are nicely taken and photographer was friendly. It is difficult to see which ones to pick as the previews you receive are so so small and the the "frames" you get are useless cheap pieces of paper that can damage the photos when you try to slide them in. Do not use them! I wouldn't use this service again or recommend to anyone graduating.
Photos sent were not of me!!!!!
Unfortunately this company was used by my college for my graduation. I had booked photographs to be taken. Received an email to tell me that my photographs were ready to view. What a shock I got! The photographs were not of me. I emailed to complain. I’ve had no response. I can’t rewind time and redo the graduation ceremony.
Spoke with Rheanna on live chat and was…
Spoke with Rheanna on live chat and was so so helpful. I managed to sort my issue out and felt very reassured. Great team!
Solid!
Gowning and photo service went well despite the huge rush on the day, and delivery came without a problem. It did take quite a while to dispatch however.
Excellent service
The staff(Sue and Margaret) were quite welcoming and prepared the gowns well.
Poor service
On the day organised and photographer really nice but website pre event clumsy and user experience poor.
Then wait weeks for the images the super surly staff quote the terms and conditions very poor customer experience.
Clearly take on too many events and service is bad
Can’t comment on the photos as still waiting ,
Lazy customer service, horrible experience
I was charged extra customs because of the missing statement of origins of the goods on your side! UK->EU shipment. Under the EU-UK Trade and Cooperation agreement, the goods wouldn’t have been a subject of customs duty, but due to your laziness/incompetence no origin statement was added in the shipment!!! I demand refund of the unnecessary custom duties I had to pay.
10/10 experience with photographer Raphael
Graduated 15 July and had professional photos taken by this company. I was very pleased with the man who positioned me and took my photos, his name is Raphael and I can’t recommend enough 10/10
Neal was amazing and guiding me to…
Neal was amazing and guiding me to achieve the most perfect graduation photo that I will treasure forever! Thank you Neal 🥹
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