After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Se mer
Företaget har svarat
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Se mer
Företaget har svarat
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktuppgifter
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Storbritannien
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Utmärkt
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Spoke to Sarah
Spoke to Sarah, quick and efficient with the information I needed. Thanks.
22 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Thanks for your review! We'll pass on your kind words to Sarah 😊.
If there's anything else you need, just get in touch.
Kind regards,
The Marsh Finance Team
Great customer service from Sara
Great customer service from Sara! Thank you Marsh Team!
20 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Thank you for your kind words, Oana! We're delighted that your interaction with Sarah was worthy of five stars 🎉. We'll be sure to pass on your kind words.
Happy driving,
The Marsh Finance Team
Svar från Marsh Finance
Hi Laura,
Thank you for taking the time to leave such a positive review. In your case, it's fantastic to see that you felt patience and understanding during your interactions with Marsh Finance.
If there's anything else we can help with, just get in touch😊.
Kind regards,
The Marsh Finance Team
The lady who dealt with me was a…
The lady who dealt with me was a pleasure to speak to and very helpful
18 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Bregan,
Thank you for your kind feedback 😊
We’re delighted to hear you had such a positive experience with our team. It’s great to know you felt well supported, and we appreciate you taking the time to share your comments.
Kind regards,
The Marsh Finance Team
The adviser was respectful and very…
The adviser was respectful and very friendly
10 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi there 😊
Thank you for your review. We're delighted to hear that the adviser you spoke with was both friendly and respectful.
We know that positive, professional conversations can make a real difference, so it's great to know you felt well looked after during your interaction with us ⭐
Thank you again for your feedback and support 🚗
Best wishes,
The Marsh Finance Team
Professional!
9 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi there 😊
Thank you for the 5-star review!
Sometimes one word says it all, and we're delighted that "Professional" was your experience with us ⭐
We really appreciate your feedback and your support.
Best wishes,
The Marsh Finance Team 🚗
Sarah was very polite and help me with…
Sarah was very polite and help me with my concern
5 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Danielle 😊
Thank you for taking the time to leave a review. We’re glad Sarah was able to help with your concern and provide the support you needed.
We’ll be sure to share your feedback with her — it’s always great to hear when our team has made a positive difference ⭐
Thanks again for your kind words 🚗
Best wishes,
The Marsh Finance Team
Jen was very very helpful
Jen was very very helpful , really appreciate your help and advice . Very polite and good customer service
5 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Chloe 😊
Thank you for your lovely feedback. We’re so pleased to hear that Jen was able to help and provide the advice you needed.
We’ll make sure your kind words are passed on to her — she’ll be delighted to know her support and customer service made such a positive difference ⭐
Thanks again for taking the time to leave a review. We really appreciate it.
Best wishes,
The Marsh Finance Team
The telephonist was very informative…
The telephonist was very informative and had a friendly manner
3 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Gary😊
Thank you for your review. We’re so pleased to hear that you found the team member informative and friendly.
We believe great customer service starts with clear communication and a welcoming approach, so it’s lovely to know that was your experience when you contacted us ⭐
Thanks again for taking the time to share your feedback 🚗
Best wishes,
The Marsh Finance Team
Brilliant service from the team alway…
Brilliant service from the team alway ready to help process is fast and easy
2 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Robert,
Thank you for your kind feedback 😊
We’re really pleased to hear you’ve had a positive experience with the team and found the process quick and easy. It’s great to know you felt well supported throughout.
Kind regards,
The Marsh Finance Team
I would like to give some gratitude to…
I would like to give some gratitude to Mr. Mobasher for helping me to settle my issue. He knows how to handle the issue and find the best solution to a problem. Please keep up the good work. Thanks again.
2 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Jeffrey,
Thank you so much for your kind feedback 😊
We’re really pleased to hear that Mobasher was able to support you and help find a suitable resolution. We’ll be sure to pass your lovely comments on to him, they will mean a lot. Thank you again for taking the time to share your experience.
Kind regards,
The Marsh Finance Team
Svar från Marsh Finance
Hi Barry,
Thank you for your feedback 😊 Your kind words are much appreciated.
Kind regards,
The Marsh Finance Team
Good service long wait time
Apart from the wait time everything was perfect. Spoke with someone called Sarah who was very helpful and assisted with me questions very well and very clearly
2 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Victor,
Thank you for your feedback 😊
We’re sorry to hear there was a wait to get through, but we’re really pleased Sarah was able to help and answer your questions clearly once you spoke to her. We’ll be sure to pass your kind words on to the team.
Kind regards,
The Marsh Finance Team
Customer Service did an excellent job…
Customer Service did an excellent job resolving the issue and helping me choose a new plan that suits my needs.
Thank you, Leonie.
1 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Sandra Rose,
Thank you for your lovely feedback 😊
We’re really pleased to hear your issue was resolved and that you felt supported in finding an option that worked for you. We’ll be sure to pass your kind words on to Leonie.
Kind regards,
The Marsh Finance Team
Great and professional Staff....Amazing…
Great and professional Staff....Amazing and onest services 👌 well done Team
30 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Davide,
Thank you for your kind feedback 😊
We’re really pleased to hear you had such a positive experience with the team. Your comments are greatly appreciated, and we’ll be sure to share them internally.
Kind regards,
The Marsh Finance Team
Everytime i call im on the phone no…
Everytime i call im on the phone no longer than 5 minutes, absolutly amazing team very friendly and very helpful, they guide you through everything you feel uncomfortable with.
28 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Louise,
Thank you so much for your lovely feedback 😊
We’re really pleased to hear you’ve consistently had such a positive experience with the team. We truly appreciate your kind words.
Kind regards,
The Marsh Finance Team
Great service
Sales advisor was really helpful, communication was smooth and spotless, the service was absolutely great.
27 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi George,
Thank you for your kind feedback 😊
We’re really pleased to hear you had such a positive experience and found the service clear and helpful throughout. We’ll be sure to pass your comments on to the team.
Kind regards,
The Marsh Finance Team
Top notch service!
26 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Mustapha,
Thank you for your lovely feedback 😊
We’re really pleased to hear you had such a positive experience with our team. Your kind words are greatly appreciated.
Kind regards,
The Marsh Finance Team
Advisor was very understanding and…
Advisor was very understanding and listened to my query and did all she could to solve it for me.
26 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Darin,
Thank you for your kind feedback 😊
We’re really pleased to hear you felt listened to and supported. Our team always aims to provide understanding and help find the best possible resolution, so it’s great to know this came across in your experience.
Kind regards,
The Marsh Finance Team
Requested a call back instead of…
Requested a call back instead of waiting in a queue and got the call back.
The advisor was friendly and helpful
26 maj 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Patience,
Thank you for your feedback 😊
We’re really pleased to hear the call back service worked well for you and that our team provided a positive experience. It’s great to know you felt supported and well looked after.
If we can help you again in the future, please do not hesitate to reach out.
Kind regards,
The Marsh Finance Team
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