After some misunderstanding about discretionary payments not being resolved I spoke to Abdul today who resolved all my issues in a clear and simplified way.He explained the process and next steps and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can Honestly say, Morgan was more than helpful, she made me reassure and with out the pressure she has put everything in stepping stone due to my condition and the call back is confirmed also. Morga... Se mer
Företaget har svarat
Having changed jobs and therefore payment dates, also leaving this month a bit precarious, I rang to amend my payment date and Sarah was very helpful and practical. Being able to amend things so readi... Se mer
Företaget har svarat
After speaking with Morgan today on the phone about help due to financial problems. She went above and beyond to help me get back on track. She was very professional and listen to everything I had... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re a family owned independent motor finance company, who has been established and lending to the public since 1973.
Kontaktuppgifter
Crossfield Mill, Crawford Street, OL16 5RS, Rochdale, Manchester, Storbritannien
- 01706 648882
- enquiries@marshfinance.co.uk
- marshfinance.co.uk
4,7
Utmärkt
643 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you for service Sarah
Hi !
My name is Daniela and i have been called by Sarah regarding my struggles with payments, she was helping and make sure to offer me all the support and solutions, thank you for your service and support , Sarah !
14 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Daniela,
Thank you for taking the time to leave such kind words about your experience with Sarah and Marsh Finance. We'll pass on your kind words and encourage you to reach out if you need any further support.
Kind regards,
The Marsh Finance Team
Svar från Marsh Finance
Thank you for taking the time to leave a review. If there's anything else we can help with, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Best one so far
Best one so far, helped me a lot with quick answers and knowledge, she definitely needs a promotion.
13 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Kingsly,
Supporting our customers with sound knowledge and quick answers helps us find solutions as smoothly as possible. It's great to see that you felt this experience here today.
Kind regards,
The Marsh Finance Team
The representative understood what I…
The representative understood what I needed and also emailed me the information I needed immediately . Was patient kind and considerate and I felt acknowledged .
13 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Thank you for your five-star review⭐! It's fantastic to see that you received much-needed information as quickly as possible, and that you felt our calmness and understanding. If you have any other questions, just give us a call.
Kind regards,
The Marsh Finance Team
Sarah was amazing.
Sarah was amazing.. got myself into a difficult situation and she helped me get something in place. A pleasure to deal with.
10 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Thank you for taking the time to leave a review, John! It's great to see that Sarah went above and beyond and helped you at a time when you needed it most. We'll pass on your kind words to Sarah.
If there's anything else we can help with, we're just a phone call away.
Kind regards,
The Marsh Finance Team
Absolutely amazingly helpful
Absolutely amazingly helpful went above and beyond to make sure everything was right even called me back as phone line cut off to explain my bill was lower than expected and made every effort to make sure I understood everything
9 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Paul,
Thank you so much for your wonderful feedback 😊
We're delighted to hear about your experience. It's fantastic to know our team took the time to keep you informed and ensure everything was clear, even calling you back when the line was disconnected. Providing that extra level of care is exactly what we strive for, and we really appreciate you taking the time to recognise it.
Kind regards,
The Marsh Finance Team
Well spoken and handled the…
Well spoken and handled the conversation extremely well. Thanks
8 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Olusola,
Thank you for taking the time to leave us a review 😊
We’re delighted to hear our team made such a good impression. Your feedback is greatly appreciated, and we’ll be sure to share it with the team leader.
Kind regards,
The Marsh Finance Team
Svar från Marsh Finance
Hi Barry,
Thank you for your feedback 😊
We’re really pleased to hear you had a great experience with our team. We appreciate you taking the time to share your comments with us.
Kind regards,
The Marsh Finance Team
Svar från Marsh Finance
Hi Magdalene,
Thank you for taking the time to leave us a review 😊
We’re delighted to know you had a great experience with our team. We really appreciate your feedback.
Kind regards,
The Marsh Finance Team
Morgan was very kind and explain…
Morgan was very kind and explain everything that I was calling about. Got my problem sorted and did not feel judge for the circumstance that I am currently in.
7 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Sammiiee,
Thank you for your kind review 😊
We’re so pleased to hear you felt supported and treated with understanding. We know these conversations aren't always easy, so it's great to hear Morgan made you feel comfortable and was able to help. We'll be sure to pass your lovely feedback on to her.
Kind regards,
The Marsh Finance Team
I have been put through to Sarah a few…
I have been put through to Sarah a few times. She is very helpful and to the point. The first finance company I’ve had no issues with.
3 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Molly,
Thank you for taking the time to leave us a review 😊
We’re really pleased to hear that Sarah has been able to support you whenever you’ve needed help and that everything has been straightforward for you.
Kind regards,
The Marsh Finance Team
All good friendly helpful staff
3 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hello!
Thank you for taking the time to leave us a review 😊
It's great to know our team made such a positive impression. We really appreciate your kind comments and will be sure to share them with the team.
Kind regards,
The Marsh Finance Team
Very understanding and helpful
Really helpful.
Sarah from customer service was very understanding and a credit to your company.
3 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Colin,
Thank you for your lovely feedback 😊
We’re so pleased to hear you had a positive experience. We’ll be sure to pass your kind words on to Sarah, who will be delighted to know she made such a positive difference.
Kind regards,
The Marsh Finance Team
Suresh was very professional and kind
Suresh was prompt, efficient and helpful
3 juli 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Kristen,
Thank you for your feedback 😊
We’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words on to Suresh, who will be delighted to hear them.
Kind regards,
The Marsh Finance Team
Good service always helpful and explain…
Good service always helpful and explain everything clearly and staff on phone are brilliant
30 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Gareth😊
Thank you for your lovely review. It’s fantastic to hear that you’ve consistently received helpful service from the team.
We’re especially pleased to know everything was explained clearly and that our team on the phone made such a positive impression. We’ll be sure to share your kind feedback with them ⭐
Thanks again for your support and for taking the time to leave a review 🚗
Best wishes,
The Marsh Finance Team
I had recently bought my car through…
I had recently bought my car through MARSH FINANCE. I have had few issues with the car right from the beginning and had called them up for advice on how to proceed with it. One of their advisors Mr. Mobasher was very helpful in making me understand the options that I had in a very clear , friendly and precise manner. He was really patient and answered all of my queries to my satisfaction. I would certainly recommend them for anybody wishing to look for finance. I wish the team at MARSH to keep up their good work.
29 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Anil😊
Thank you so much for taking the time to leave such a thoughtful review. While we're sorry to hear you've experienced issues with your vehicle, we're really pleased that Mobasher was able to provide the guidance and support you needed.
It's great to hear he took the time to explain your options clearly, answer all of your questions and help you feel confident about the next steps. We'll make sure your lovely feedback is passed on to him ⭐
Thank you as well for your recommendation and your kind wishes for the team. They really do mean a lot to us. If you ever need any further support, we're always here to help!
Best wishes,
The Marsh Finance Team
I had an amazing experience today…
I had an amazing experience today discussing my current situation with Akbal. The level of empathy and understanding shown was incredibly refreshing. I have dealt with Marsh Finance since early 2023 and very happy to have been with them over the years. Will recommend them without hesitation. Thank you.
26 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Graham😊
Thank you for such a heartfelt review. It means a lot to hear that your conversation with Akbar made such a positive difference. Showing empathy, understanding and taking the time to listen are all things we believe are so important, and we're delighted that came across during your experience.
We're also incredibly grateful for your loyalty since 2023 and for your recommendation. We'll make sure your kind words are shared with Akbar, they'll really appreciate the recognition ⭐
Thank you for your continued trust in Marsh Finance. We're always here whenever you need us 🚗
Best wishes,
The Marsh Finance Team
Very positive and made you feel…
Very positive and made you feel comfortable, they sorted the issue out with me . Thank you .
25 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Andrew 😊
Thank you for your kind review. We’re really pleased to hear the team made you feel comfortable and were able to get everything sorted for you.
Creating a positive experience and helping customers find a solution is what we’re all about, so it’s great to know we achieved that for you ⭐
Thanks again for taking the time to share your feedback. We really appreciate it 🚗
Best wishes,
The Marsh Finance Team
Very helpful person I spoke to
Very helpful person I spoke to. Couldn't ask for a better service thankyou
24 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi David,
Thank you for your kind words. Providing customers with the best service possible is something we strive for, and it's great to see that we provided this level of service to you.
Please feel free to get in touch if you need any support in future.
Kind regards,
The Marsh Finance Team
Important query
Had an important query which was answered quickly and efficiently by Akbar. Professional, polite and supportive worker.
22 juni 2026
Omdöme utan inbjudan
Svar från Marsh Finance
Hi Angela,
Thank you so much for taking the time to leave such a great review. It's fantastic to see that your query was answered quickly and efficiently. We'll be sure to pass on your kind words to Akbar.
Kind regards,
The Marsh Finance Team
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.