Really happy with the goods I ordered . Jackets & jeans good quality, accurate sizing & prompt delivery.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely shocking. 2 out of three items arrived but charged for 3. telephone number rings out, no response to emails or messages. no acknowledgement that your enquiry has been received, I hope this... Se mer
The t-shirt is excellent quality and fits really well - it doesn't run too big or small, the printed logo can be ironed over and it washes well. I liked the t-shirt so much I bought one in both... Se mer
Företaget har svarat
Last purchase was fine, but my previous purchase a country check shirt (mainly yellow in colour) had a discount code - I put the code into your site and expected the discount to be applied but when I... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2001, Marshall Artist is a British premium casualwear brand built on the principles of modern tailoring, functional design, and cultural authenticity. Rooted in the shared rituals of football terraces and music scenes, the brand has developed a reputation for creating versatile garments designed to move effortlessly between environments, from the stands to the street. Recognised by its iconic Siren badge, Marshall Artist garments are worn as a modern uniform — connecting generations through sport, music, and shared identity.
Kontaktuppgifter
5-11 Marsh Street, ST1 1JA, Stoke-on-Trent, Storbritannien
- info@marshallartist.co.uk
- marshallartist.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got lots of marshall artist but I never…
Got lots of marshall artist but I never buy from them always get it from Scott's. Lots of my friends have had loads of problems buying direct from them also if possible try on first as the sizes are all over the place.
Jacket Purchased
After seeing a lot of negative reviews lately, I was hesistant with purchasing a jacket from them. After taking the risk I purchased a soft shell jacket and was given a tracking number and confirmation straight away. I was updated throughout and received the jacket within the delivery time frame. The jacket was in perfect condition and I have no complaints with the process.
Stay clear , no customer service,no
No confirmation
No tracking
No updates
No replies to emails ,website doesn't allow order or account details to open
No product delivered ,no phone numbers ,and son paid with bank card
Delivered on time (3 working days)…
Delivered on time (3 working days) great quality soft shell jacket.For first time checking the brand is all perfect 👌
Defected items but replaced
Products are good when they are received as advertised. Have multiple items from them but twice I have received damaged items. They did offer to replace or give partial refund, so that is nice, but 2 order with defects is a bit unusual when compared to other brands in my experience.
I'm sure they don't have very high…
I'm sure they don't have very high sales and that's why I don't understand why they answer 10 days to e-mail, and don't send orders, close the website
I'm very happy
I recieved my order very pleased but would of give 5 stars if had a report or confirmation of my order
Fast delevery BUT
Fast delevery BUT. Bad details, bad stiching and stains on my jacket... happy that it was on sale tho.... bought for 150 £.....
Poor customer service
Poor customer service, they clearly have no intention of helping the customer whatsoever.
Very good brand
Very good brand, good quality with true size fittings on most items. Tee shirts are great quality and affordable. they also do a lot of nylon jacket almost like a stone island style jacket and its a fraction of the price and good quality too.
Ordered a jumper
Ordered a jumper, website is messed so they take my payment twice and don’t confirm the order. Have sent them 2 emails in the last week and called a number of times to get this sorted an no response whatsoever. It’s a shame because the clothes are nice but the customer service has just totally ruined the image of this company for myself and other people it’s actually disgusting how much neglect this side of the business sees. Once the bank returns my money won’t ever be buying from this company again
Refund
Got a gift for Christmas which doesn’t fit and was looking to return for a refund but not an answer On their phone , nor and email in reply to mine sent ? What can I do as 30 is nearly over ?
Excellent,fit and quality are very good
Terrible service
Terrible service.
Really like the brand but would recommend nobody ordering from this company. Must have tried calling 10 times in the last week during their 'open hours' with no answer. I have sent 4 emails over the past 2 weeks with no response.
Want to return my coat, been to two couriers to send back and both have said the address Marshal Artist have provided on the returns form does not match anything they have on their records and therefore cant send it.
So now stuck with £135 coat, and of course by the time anyone actually gets back to me the 30 day returns period will have been and gone.
Quite possibly the worst customer service EVER!
Absolutely shocking
Absolutely shocking. 2 out of three items arrived but charged for 3. telephone number rings out, no response to emails or messages. no acknowledgement that your enquiry has been received, I hope this brand loses popularity as its taking advantage of a market trend to exploit customers. next step the bank to ask for the payment back.
item came with no badge despite having it in the pictures
ordered a pair of shorts and they came with no badge at all so are now looking like a plain black pair i could of ordered from any site despite the website haven shown the shorts with the badge attached
great stuff reasonable price
The quality is really good..i mean you can compare the quality with stone island and C.P Company also i think the price is fair comparing to stone island where you will have to pay £500 for a jacket but get the same quality. Just one think i would appreciate is that you should make the sizing a bit larger ..so i suggest to go a size up.. everything else is perfect.
DEAR CUSTOMER!!!
DEAR CUSTOMER!!!. I waiting for his jacket in Russia for 2 months, but the answer to the mail never answered
Rose Gold overshirt
Another superb piece delivered on time. Cheers guys!
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