Terreignclothing Omdömen 369

I bought two pairs (Med & Sml) of Terreign cargo trousers after a previous pair from the company had been highly recommended.
Unfortunately, both pairs were completely unwearable. The waist sizing was wildly inaccurate, measuring around 8 inches larger than stated, which meant the trousers constantly slipped down and sat uncomfortably low. No amount of adjusting with the belt or drawstring made any difference.
What makes this worse is that the issue affected both pairs, suggesting this was not a one-off problem.
Customer service initially responded quickly and appeared keen to resolve it. I was asked to provide detailed measurements and photographs, which I did, and after reviewing everything they suggested a phone call to investigate further. I agreed to this.
Since then, they have gone completely silent.
A sizing problem can happen with any company. Ignoring a customer after acknowledging the problem is far harder to excuse.

Best clothing company there is.
Everything is fantastic
And perfection in every single way
The clothes are so stylish and comfortable and the back up service is without fault

I’m loving this company! The quality of the clothing is incredible the prices are affordable What they’ve achieved in sustainability needs to be applauded and team are incredibly friendly and can’t do enough for you.If your reading this let’s get behind these guys. You won’t be disappointed! 🤜🏻🤛🏻

Great quality product would buy and recommend :)
Clive

Received my hoodie cap and cargo trousers today great quality and service would highly recommend 👌 only 1 thing I would say is to go a size up but I am 6ft2 and wide set 👍

Excellent top quality clothes fantastic designs and colours to choose from .got 3 or 4 hoodies now an will be stocking up my t shirts soon .excellent delievery service an kept informed all the way great company

Absolutely brilliant company. Quality is second to none and the service matches. 5*

Fantastic service. Speedy delivery. Great communication with a query. The T Shirt was a present for my husband and he loves it. The quality is excellent. Will definitely be buying again thank you.

Quality gear yet again . I've purchased 2 cargo in green 2 in black . 1 black, 1 green tshirt. 1 jumper and now the extreme kit in green 5***** love this clothing

Bought the extreme hoody and joggers… absolutely amazing. Already had overextend and a regular hoody and they are the best hoody’s I have ever bought. Super warm comfy and great quality

Great fit really good quality and looks great

I ordered a hoodie from Terreign clothing back in November and it was out of stock so I waited for it and it arrived the hoodie it's self was amazing quality but unfortunately was too small, so I returned it for a bigger size, unfortunately when the bigger size arrived it was too big! So I ordered another one which came perfectly sized but unfortunately the stitching was a little damaged at the seem, I messaged Terreign clothing and within an hour they had messaged me back with a big apology and sent me a code to order another one straight with free postage, as a sorry as well they have given me a free gift. People nowadays are too quick to shout when something is wrong but far to slow to shout when things are good, well I'm telling everyone to order from Terreign Clothing, the products are amazing and very competitively priced and the customer service is second to none. Thanks for all the help Amy.

Great quality and great fit. Wish I had this gear over tje last winter.

Just love the clothes so warm and comfortable

First time ordering, very happy with the product, great customer service

Excellent quality clothing supported by brilliant customer service!

I had my first pair of trousers as a present for my birthday from brother Karol absolutely incredible stuff still like new just bought myself the joggers wooooow best thing i’ve ever bought if i’m honest not just for carping but skrei cod fishing in northern Norway Soroya
Well done guys absolutely incredible stuff

Fantastic quality. Have most of the extreme range and the cargos and can't fault them at all.
Had a delivery query and this was answered same day.
Will be purchasing again and have recommended to friends

9 items purchased now and every item is of excellent quality. The hoodies are warm and robust and delivery was always fast.

The test of a company though is when something goes wrong and Terreign were brilliant.

My trousers arrived with a grease mark on them. They told me not to worry, if I was happy wash the trousers and if the grease didn’t come out then they would replace them. Unfortunately the grease didn’t shift but no worries they sent out another pair and included a return pack.

Great gear, great prices and the ability to buy with piece of mind that if something goes awry Terreign Clothing have your back.

Excellent service perfect delivery lovely quality cargo trousers and tee shirts