Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic response from Maria...helped me greatly with cancelling my order due to my cats not eating the grass stick Definitely will recommend yourselves to other friends ..A + experience

Betygsatt 3 av 5 stjärnor

The sticks are popular with all 6 cats and even my little kitten. But not overwhelmingly so. They'll munch away happily on them but they won't demand more or compete for them. So I was a little disapp... Se mer

Betygsatt 4 av 5 stjärnor

I ordered the free pack of cat 🐈 grass. My cats loved it. I didn't know that actually automatically I was subscribed to receive products 🤨! I was charged 44.93 euros for another pack of cat gra... Se mer

Betygsatt 1 av 5 stjärnor

I was tricked into a subscription after playing what I thought was a free spinning wheel game for Cat Grass Teething Sticks. I was supposed to spend £0, but I’ve unwittingly spent £90 on products my t... Se mer

3,7

Medel

TrustScore 3.5 av 5

30 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(30)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My 3 cats love them

My 3 cats love them. In fact, they have found the hiding spot that I put them and keep pulling the bag out and opening the bag with their teeth. They absolutely love them thank you.

11 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Maria was lovely to deal with when I cancelled my subscription. Unfortunately my cats didn’t like the grass sticks so back to the drawing board for me! Thank you again Maria.

3 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Like previous reports I also got a free…

Like previous reports I also got a free pack and again did not realise I was signed to a subscription they took 2 X €64 out of my account and was told they could not refund as the cat stix were all ready posted. Total scam.
I have contacted my Banking institution and removed the subscription.
Totally unacceptable behaviour from Mastix

21 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sticks loved

My 2 boys love these sticks and what makes it better is knowing they are good for them. Thank you

28 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Grass sticks

My Cat didn’t like the sticks. The neighbours cat loved them.
Thank you Maria for helping me to cancel the subscription. It was a pleasure working with you.

25 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I ordered the free pack of cat 🐈 grass

I ordered the free pack of cat 🐈 grass. My cats loved it. I didn't know that actually automatically I was subscribed to receive products 🤨! I was charged 44.93 euros for another pack of cat grass!
I tried to cancel it online, but I couldn't so I emailed them hopping that they will come back to me in time! Maria from their customer service returned my email and she was able to cancel the subscription 🙏!
She was really nice and very understanding!
Now I'm waiting to be refunded, Maria said it will take around 10 days the money will reach my bank account!
Thanks Maria for your help!!!!

6 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered the free trial but didn't…

I ordered the free trial but didn't know about a subscription and got charged £66 for it. I have emailed twice so far to cancel said subscription and a refund. So far no response.
It's way too expensive for the product as the cats don't like them. Only one cat is curious.

21 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a free pack of the cat grass…

I ordered a free pack of the cat grass stix but paid 5 pounds for delivery not even a free trial the advert said free today but they subscribed me some how i didnt even know there was a suscription and they have now taken 49 pounds out of my bank which i knew nothing about they are a scam company they will not refund my money and say they are on their way please please do not order off this company they are just scammers and if i could give them no stars i would

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WARNING: Check your spam folder for hidden subscriptions!

I was tricked into a subscription after playing what I thought was a free spinning wheel game for Cat Grass Teething Sticks. I was supposed to spend £0, but I’ve unwittingly spent £90 on products my three cats won't even touch (Orders 192304641 & 192302362). I'm also still waiting for a "Huge Cat Mystery Box" that hasn't been delivered. Watch out: they send the subscription confirmation email straight to your spam box so you don't realize you've been signed up. Save your money!

19 augusti 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Kitty's verdict: not bad

The sticks are popular with all 6 cats and even my little kitten. But not overwhelmingly so. They'll munch away happily on them but they won't demand more or compete for them. So I was a little disappointed. I won't be ordering more because the product is way too expensive for this kind of reaction. If the kitties had gone nuts I would have considered buying more.

1 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Maostix order

I would like to thank Maria for her great customer service and for helping myself with my order. Not only is she a credit to her company her understanding of her product also is first class. Thank you.

11 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Placed an order for our cats which did…

Placed an order for our cats which did not like the product. Didn't see any flag ups that the sample pack that I just paid postage for was a month subscription of £37 for 10 sticks. Emailed quite s few times eventually came back yo me to say sorry to late in transit now in contact with my bank be careful when using this company

10 augusti 2026
Omdöme utan inbjudan

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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