ManyChat Omdömen 

Everytime I try and log in I get told I need to request permission from the account owners name, which isn’t fckng name and I have no idea how to give myself permission as it doesn’t give ANY helpful info. There is no where on their site to contact support and when you contact them on IG it sends you an automated link saying they are so sorry but to ensure help is received “quickly” you should contact support on the link below. But the link sent just sends you to an unhelpful FAQ page without giving you any ability to contact anyone. I am so glad I dodged this bullet and never paid for such a shit service

Pretends to be free, then popup a paywall for 44$/mo after all integrations and creating the bot.

I had a very frustrating experience using ManyChat. The interface did not properly connect to either Instagram or Facebook, which made it impossible to set up the automation I needed.

Support was extremely slow — responses took around 24 hours, and communication was email only. There was no real-time help when issues came up.

The live chat on the website never worked either, so there was no way to get immediate assistance when things broke or failed to connect.

Overall, the platform caused more delays than solutions. If you’re looking for something reliable and easy to connect to your social accounts, I’d recommend skipping the frustration and going with a different provider.

I attempted to subscribe to Manychat’s Essentials plan for $348. The checkout showed three unsuccessful payment attempts (two debit, one AMEX), yet I was still charged $534.98 and $741.01.

This indicates a checkout or billing system fault, not an intentional plan upgrade on my end.

I contacted support immediately and provided full details, including timestamps and invoices. Three days later, I still have no confirmation of a refund, no clarity on which account was charged, and no response to my follow-ups.

Charging customers after failed payments and then not responding to urgent billing issues is unacceptable.

I am still waiting for:
• A full refund
• Confirmation of the charged account
• A clear refund timeframe

I will update this review if the issue is resolved.

I love how we are able to take control of our Magazine page. Now comment, questions, key words, become inquiries. This allows us to sift through on lookers and serious business.

Follow to dm functionality doesnt work, no support and no answers, yet they have no problem charging their customers still.

I think it’s such a useful tool in managing your online business. However , I noticed that sometimes the replies to comments have not been sent, which is a bit frustrating.It happens very rarely tho. Overall very satisfied with using manychat.

I am extremely disappointed with ManyChat’s billing practices. I disabled all my subscriptions more than a month ago, yet they are still charging my card. My account (fb4062005) is clearly showing as inactive or cancelled, but the money keeps being taken from my account.

Manychat es genial, fabulosa, te ahorra un montón de tiempo y te mantienes informada constantemente. Lo recomiendo al 1000% y siempre está innovando.

If you have a tiny social media following, this will work for you, but if you have a following of any size, the platform's code cannot operate properly, as they have not figured out how to work with Meta's API correctly.

I absolutely love Manychat! I remember when I started how much I was growing on social media and my engagement was blowing up✨ 🔥 Highly recommend for all creators around social media! It’s incredible 👏🏻

SCHIFO TOTALE ULTRA TOTALE ASSISTEZA ZERO PIATTAFORMA VERGOGONSA NON MI FA ENTRARE E' IL COLMO!!! UON SCHIFO ASSOLUTAMENTE EVIDENTE!!!! NON ENTRATE SU SCHIFO CHAT VI FARò SOLO PUBBLICITA' NEGATIVA ED ESSENDO INFLUENCER ADESSO CI DIVERTIAMO! SIETE UNA SCHIFEZZA UNICA!!!

Im thrilled to use their automation flow!

Very bad company, first my reach went from hundreds of thousands to millions to a few thousand per reel on Instagram, then the same happened on Facebook after adding it to manychat. Today, my automations stopped working at all, received over 100 comments who are lost customers, and I can't even reach them. They have a useless AI assistant instead of real support.

Awful product. Awful way of interviewing candidates! They waste candidates time by asking stupid questions in 4 Interview stages!!!

Keeps charging after cancellation, not a good tool anyways

Waste of time and expensive. They tricked me to think that they have tiktok connection and they took my email just to spam me but they know in advance The tick tock does not have what they offer so it's kind of a scam

It’s truly incredible!

I loved the customer's service.

I only used the tool for 1 o 2 months, for basic help. I believe I could have made a better use of it. However, when I canceled the suscription, customer's service was very helpful and did even reimburse my automatic payment. If one day I want to use such a service again, I would definitely subscribe to Manychat.

Love it so much! It helps my business grow and I save so much time!