Cheryl has been my advisor twice now and is always so helpful, she answers every question I have, replies to my emails quickly, helps with any queries I have. Nothing ever seems too much trouble. So... Se mer

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Det här tycker kunderna
This is second time of using magic breaks to book holiday to disneyland paris but this time was made outstanding by sales expert Cheryl. She has answered about 5000 questions and is credit to the c... Se mer
Företaget har svarat
Terrible service. We had an accident on the way to our departure. No evidence whatsoever that they did anything to try and assist with Disney or Eurocamp, just hid behind policy tents and told tough l... Se mer
Företaget har svarat
It’s not often you come across someone who works as hard as Emma did and is genuinely so lovely at the same time. She was absolutely brilliant, and I’m so grateful for everything she did to help mak... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Skrivet av företaget
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like to speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Kontaktuppgifter
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Storbritannien
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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Svar från MagicBreaks
Orlando booking
Very quick turnaround for responses. I saw on the email chain we had over 35 to and fros to get it organised and deposit paid.
Very accommodating to our family dynamic.
Only thing to improve would be that I tried rininging a couple times at the end but couldn't get through and was super quiet for the answer phone- I think

Svar från MagicBreaks
Cheryl was super quick and efficient…
Cheryl was super quick and efficient with everything regarding our booking for Disneyland. She was happy to do multiple quotes and change certain things such as flight times. Very quick response and supper happy with the service. Thanks Cheryl x

Svar från MagicBreaks
Returning customer cause they are…
Returning customer cause they are reliable and helpful. Thank you to Cheryl Smith for her assistance with our latest booking

Svar från MagicBreaks
Great service
I was booking a trip for one of the residents I care for, which can be abit complicated. Leah was a dream to chat to and deal with. She was so patient, understanding, knowledgeable and helpful. Nothing was too much for her and she really went above and beyond to help me. She has sorted the whole trip and gave me options along with her advice on these.
I couldn’t have got this booked without her! Amazing customer service thank you Leah.

Svar från MagicBreaks
Flawless…
Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and bloomin booked!!!! Great price, great flight, superb customer service, roll on september , hello hickey mouse!!!! Eeeek

Svar från MagicBreaks
Booking was simple but was very…
Booking was simple but was very disappointed after making booking that the offer that included free ferry crossing didn't apply to my booking, especially as I could of booked when it did.

Svar från MagicBreaks
Not helpful at all
After making a booking online i decided to call them with a query about the shuttle crossing. I was told that as I had made the booking online, I would need to email them instead. Not interested at all about giving any advice to what I'm sure would have been a quick yes or no answer to my question. Not helpful.

Svar från MagicBreaks
Cheryl Smith is an absolute pleasure to…
Cheryl Smith is an absolute pleasure to do business with. She guided us through everything and even dealt with 3 lots of enquires for 3 families. It was our first time and she supported us through the whole process. She is a credit to the company x

Svar från MagicBreaks
Highly recommended
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which beat 6 other travel agents, including Disney themselves. If you haven’t tried Magic Breaks before then I would highly recommend them.

Svar från MagicBreaks
Great customer service!!
We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendments. Thank you for taking care of us!

Svar från MagicBreaks
Brilliant service from Alex
Brilliant service from Alex. Both on the phone and via email. She was very informative and patient when we were trying to decide on thd best time to go to disneyland paris. She answered questions swiftly and fully.
Can't wait to go now

Svar från MagicBreaks
It was a quick and user friendly way of…
It was a quick and user friendly way of booking a holiday.

Svar från MagicBreaks
Cheryl was so helpful and was nice to…
Cheryl was so helpful and was nice to actually talk to a human and get booked up instead of a website

Svar från MagicBreaks
Sold tickets to a Disney break that…
Sold tickets to a Disney break that were only valid the day of our arrival in France, why would anyone be wanting tickets to start on the same date of the arrival? Details on tickets simply stated 6th which combined with what we had been told led us to belive the tickets were valid any day that week, effectively we lost our holiday, zero help and support from these people "we will email back in 48 hours" no one to phone nothing. Will re-purchase the tickets elsewhere and make a claim through the small claims court for refund on the tickets they sold us that could not be used. Avoid these people they don't care or help once they have your money!

Svar från MagicBreaks
This was so easy to use
This was so easy to do! I hate planning holidays but this made it so simple and straightforward

Svar från MagicBreaks
First time using Magic Breaks
First time using Magic Breaks, liaised with Cheryl over email which was my preferred method, she was so helpful and gave me all the information and more that I needed. She worked late hours and always replied so quickly. Cheryl you made the whole experience pain free and would recommend you to anyone! Can't wait for our trip in July!

Svar från MagicBreaks
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