MagicBreaks Omdömen 

Easy to use website, I wasn’t aware you had to wait for booking to be co formed 24-38hours which gave me anxiety. Other than this booking was smooth and bonus that I got to use blue light code.

Wry easy and well priced

Great site to use , would not go any where else

Made a small mistake that I noticed minutes after I booked, tried to contact customer services, I called, I sent about 4 emails, none have been answered.

Overall disappointed with the service given. The initial booking seemed smooth but when it came to making an amendment, the problems occurred.
Inaccuracy their side, left them trying to charge me additional fees for a change of accommodation cost, but I had already accepted the quote and made payment.
Never took responsibility, never admitted fault. They didn’t honor the amended booking even though they received my money and unfortunately I had to fight for a refund.
Won’t be returning as a customer.

Tried to book myself online but had issues so contacted customer service and originally dealt with Lauren who emailed me a quote. When I got back to accept Lauren was unavailable but passed details to Rhiannon who was most helpful in getting this all booked and confirmed for me

Booked Disneyland Paris, through Magic Breaks website, all nice and easy to do which was great 😃.
The negative part, as our holiday got closer we had an issue I wanted to discuss with them. I tried to call them no answer, had to leave a message but no one ever called me back, I tried to use web chat but it said they would reply back to me in 4 days (they didn't) and as I was going within a week I tried email which can take up to 5 days for them to respond. I finally got a response but it wasn't the question I asked originally so replied back got another message to say they will reply in 5 days at this point my holiday would have been and gone. So overall experience great with booking online, however can't get hold of anyone very easily.

It wasn't that great as the disabled button didn't work when clicking it. Its very discriminating.
Otherwise a good experience

Would not use magic breaks again. Heading on holiday tomorrow, calling their “urgent” line, also trying to talk to the online chat, absolutely zero response on both.

Non existent customer service.

Rhiannon B helped us book our dream trip, nothing was too much trouble for her and she answered all my questions, I will be returning to her if we book another trip but for now our Disney countdown is on! Thank you Rhiannon ❤️

The price!!! Great price for an extended family of 10 people. Very happy customers :)

I really liked magic breaks made everything easy and now were of to euro Disney x

Great prices, fast booking, love the extras like the Disney reveal kit. Overall speedy service with great comparative prices.

Amazing booking experience with Natalia. She responded to my online enquiry late last Sunday evening, and was open to me tweaking the package to get the best deal. Really impressed with the booking service I’ve received, my family and I are excited to be going on our Disney Caribbean cruise next year with the knowledge that if we have any issues/queries we’ll be looked after! Thanks again Natalia for all the effort you’ve put in to find us a great deal on our dream holiday!

Lisa is absolutely fab. I have never had a more helpful and attentive holiday team that I have booked through.

She’s so helpful and I will absolutely be using her again

Will never book with magic breaks again. I booked and paid a deposit on a room , (room at request) to receive an email to state that the room was available but it would be an extra £1000 to what I have already paid. No where does it state on the booking that the price would change. To then be going through complaints to be told there is nothing you can do on the price and there isn’t a room available for me to book now anyway. Utterly disgusting customer service - not once was my initial complaint even addressed as to why you continue to advertise that room at that price when it isn’t. The manager at customer service seemed to be happy I asked for a refund. To keep saying you Understand my frustration isn’t any solution to the problem. You falsely advertise a price to entice people to book then up the price afterwards- appalling.

I used magic breaks for my previous booking to Disney and had no issues what so ever , but now will book elsewhere.

I had booked for the cost of 3000 something pound on the website (room upon request of availability) it said nothing about the price changing atall when booking yet I get a call saying the price of the room is an extra 600!

Very easy to book

Please do not book with magic breaks. I made a booking on the 2nd for Disneyland Paris, noticed that my booking appeared incorrect when given my holiday breakdown. Attempted to contact multiple times but no response and asked to cancel as a result of this customer service, and they have withheld my deposit when the website says can cancel for free. Absolutely shocking customer service I would actively encourage people not to book with this company