So, last year I purchased a new phone cover, and unfortunately, it started to separate on the side! 😔 I reached out to the company, and they kindly asked for a photo of the damage. I'm hoping for a s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
So, last year I purchased a new phone cover, and unfortunately, it started to separate on the side! 😔 I reached out to the company, and they kindly asked for a photo of the damage. I'm hoping for a s... Se mer
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Had an issue where a button fell out of my 17 pro case after 7 months. After reaching out with the details they responded the next day by noon, offering either a 5 button replacement set or a complete... Se mer
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I was a little skeptical about this product because of Tesla‘s poor chargers, but these guys have a great product makes sitting in the car using FaceTime so much easier than the stock chargers. The du... Se mer
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Great product, but even better customer support- I’d give more stars if I could! I ordered the rim protector case in 2024, and one of the pieces broke while a technician was rotating my tires. I re... Se mer
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We develop minimalist, easy-to-use, products that improve and simplify our daily lives. We obsess over design and aim for maximum functionality.
719 S Los Angeles St, 90014, Los Angeles, USA
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cord has a short in it. I’m stuck in an email loop with AI asking the same stupid questions repeatedly like did I reboot my phone? Do I have the latest software update.? I’m pretty sure software updates. Don’t have anything to do with something having a short and the charging cord does. Anyway buyer beware.

Svar från MagBak
Have been using MagBak cases and wallet for several years with very few issues. Any time I have had an issue the MagBak team has been extremely quick to respond and take care of the problem with little headache on my end.

Svar från MagBak
I am very happy with my purchase. I bought the MagBak for my iPhone 17 Pro Max. I love that I was able to customize the color inserts and buttons. Protection of the phone, especially the camera lenses, was what I was looking for. My only issue is that the how to videos were on a similar phone and not my specific model that led to a little confusion. I like the feel of the case and really love the pinky pillow.

Svar från MagBak
Amazing service and always help right away.

Svar från MagBak
Once again the MagBak support team shines through!
Being a dad of 2 boys is a harsh environment for the Elite Grip Case for S25 Ultra, so over time, the case has come apart from itself.
Instead of (Like many other suppliers and companies) directing me to buy a new case, they offered me a brand new case!
Once again, MagBak shows what quality product is and how to take care of their consumers.
I will forever buy cases through MagBak for my Wife and I.
No payment, no bribe, this is just pure excellent customer service! It couldn't have been easier or better!

Svar från MagBak

Svar från MagBak
Magbak has an expensive price tag. But that’s for a reason. It’s a do all case. I love both of mine.

Svar från MagBak
I couldn’t be more impressed with the MagBak Tesla Charger—this thing is an absolute game changer. From the moment I installed it, everything just worked flawlessly. The magnetic connection is incredibly strong and intuitive, making charging effortless every single time. No fumbling, no hassle just a smooth, satisfying snap into place.
What really sets this charger apart is the thoughtful design and reliability. It feels premium, performs consistently, and gives me total confidence that my device is charging securely and efficiently.
On top of that, the customer service has been nothing short of outstanding. The team is responsive, helpful, and genuinely cares about making sure you’re taken care of. It’s rare to find a company that delivers both a top-tier product and such a high level of support.
Highly recommend to anyone looking for a dependable, well-designed charging solution. This is how it should be done.

Svar från MagBak
I needed to order a replacement. The process was short and easy and unlike other companies that fight you to get a replacement. They saw my request and filled it right away. Customer service is top Tier, this isn’t my first time speaking with support and every time they really take the customer perspective into consideration, no fights just let’s get this right for the customer mentality. I really appreciate that as a consumer. I have been using them for years and don’t plan on stopping.

Svar från MagBak
Case is exactly what I wanted! My finger loop did break after months of use, but customer service promptly replaced it with no issue. I highly recommend.

Svar från MagBak
Ordered a MagBak phone case for my IPhone ProMax17 as a I saw a video showing it being dropped several times and being fully protected! I ordered a red accessory kit to go with my black case, it was missing a small piece that went over the charging port. I sent them an email explaining that and they responded immediately and replaced the accessory kit. Their customer service as well as their products are AMAZING!

Svar från MagBak
I had a issue with a case I bought and I was helped and received another case right away great customer service. Thanks

Svar från MagBak
Great products and the Customer Service to back it up! I always say that things are not always going to work or go the way you expect but the great companies are the ones you step up and take care of the customer. That is MagBak! Thank you MagBak for taking care of me and making sure that I am completely satisfied!

Svar från MagBak
Absolutely amazing customer service!! Great experience quick responses and very helpful!! On top of having great products would 10/10 recommend to all!

Svar från MagBak
Broken case twice and they replaced it free of charge both times, love a company that stands behind their products!

Svar från MagBak
After lot of research I decided to buy the MagBak magnetic phone mount for a Tesla MY. The overall experience with placing an order, email communications and shipment tracking was smooth. The phone mount had a double sided adhesive backing that peeled off from the mount and I couldn't use it. I emailed them about the issue and with pictures, got a prompt response. Initially I requested for a new adhesive tape that I could put it on the mount. But, based on feedback from their design team, they decided to ship out a replacement charger. I got the replacement within a week and was able to mount it successfully. I have been using the phone mount for a few weeks now and it is a great quality product. My Pixel XL Pro with a Mous case that is Magsafe compatible works perfectly with the mount. The hold and grip on the case is very sturdy and the phone stays put without any shaking or vibration. Overall, a great quality product from Magbak and the customer service is absolutely amazing.

Svar från MagBak
The case is great, although It kind of sucks that I've had to warranty this thing twice, but at least I have the opportunity.

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Best case for my iphone, be it the elite or the classic. I have bought multiple times and the customer service is awesome as well. Best case in the market hands down!

Svar från MagBak
I remember when I first found MagBak. This was back when MagSafe was first available for the iPhone. I wondered why the magnets were so weak, and thought "wouldn't it be cool to have a setup where I could just snap my phone magnetically to my charger and be done?" This is particularly useful in vehicles. Hop in, pop the phone on the charger where it's visible for navigation. Done. Trip ends, grab phone, hop out. No messing with plugging things in or messy cables or whatever. I couldn't find anybody making a case or a charger that was strong enough to do what I wanted. I finally found MagBak. What a quality product. I love these cases, and the company is great too. They've always taken care of me. Great product. Great customer support. Highly recommended.

Svar från MagBak
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