Very good price, ex-hire shoes as expected - used but in good condition, true to size (UK12). Perfectly good to wear to a Burns supper once a year for only £35. Dispatch was relatively slow though so... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was great. They got intouch following the order to ensure the items would arrive in time. Both arrived and are great quality
Ordered a hand-stitched 8-yard kilt outfit that took about three months to complete. The staff was helpful in correcting my measurements when fitting and ordering online, and they were good at keepin... Se mer
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Flawless and terrific service from start to finish. Me and my partner travelled up to Manchester for one of their fitting sessions. Very smooth (and fun) experience. Communication was great in... Se mer
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Företagsinformation
Skrivet av företaget
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Skrivet av företaget
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Kontaktuppgifter
2 Dawson Road, G4 9SS, Glasgow, Storbritannien
- 0141 280 3398
- macgregorandmacduff.co.uk
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A disappointing purchase
The item arrived safely, well packaged and well before the requested time. However, I was disappointed with the item. The fastening device was of poor design and difficult to use. Fortunately my wife is an accomplished seamstress and was able to remake the fastening device to something more user friendly. Secondly the material is somewhat heavy and not suited to make a bow tie. In my opinion this item did not represent good value for money.
9 april 2026
Svar från MacGregor and MacDuff
Hi David,
Thanks for taking the time to leave feedback and I am sorry to hear of your disappointment with the bow tie. Our Orders Team will be in touch shortly.
Kind Regards,
Rachel
Absolutely could not be happier with…
Absolutely could not be happier with the entire transaction! I realize I was making unusual requests with tight timelines. EVERY interaction with your staff (emails and phone calls) were helpful and kind.
Upon arrival in Edinburgh the kilts were waiting and they are beautiful.
I've already passed your contact information on to friends and acquaintances.
Thank you for the beautiful kilts and making the process easy and enjoyable.
For what it's worth, I seldom respond to feedback requests such as this. I couldn't be happier.
8 april 2026
Svar från MacGregor and MacDuff
Hi Jon,
Thank you so much for such a wonderful and thoughtful review. We’re truly delighted we could accommodate your requests and timelines, and that everything was ready for you on arrival in Edinburgh.
It’s fantastic to hear how happy you are with the kilts and the whole experience, and we really appreciate you recommending us to others. Your kind words mean a great deal to the entire team.
Kind Regards,
Rachel
Amazingly helpful and personable team
Amazingly helpful and personable team. Straight after my order was placed, asked if they could help me any further. Delivery was prompt and I was super happy with what I received. 100% will be working with them again!
16 mars 2026
Svar från MacGregor and MacDuff
Hi Tom,
Thank you for the great feedback. We’re pleased our team could assist you throughout and that the delivery and product met your expectations. We look forward to seeing you again!
Kind Regards,
Rachel
Quick and professional team
Quick and professional team. Quality of item very good. Thank you
6 april 2026
Svar från MacGregor and MacDuff
Hi Angus,
Thank you for the lovely review. We’re delighted you’re happy with both the quality and the service.
Kind Regards,
Rachel
I needed a specific tartan for our…
I needed a specific tartan for our handfasting ribbon at our wedding. I found the perfect thing at MacGregor and MacDuff. Great communication. I told them the date of the wedding and they made sure it was delivered well in time. Five star!
31 mars 2026
Svar från MacGregor and MacDuff
Hi Jayne,
Thanks for your wonderful feedback. We’re delighted we could help you find the perfect tartan for such a special occasion, and that everything arrived in time. Wishing you all the very best for your wedding day!
Kind Regards,
Rachel
Great communication
Great communication. Delivered on time and goods were as expected. Thank you for keeping me informed of the delivery status.
18 mars 2026
Svar från MacGregor and MacDuff
Hi Jennifer,
Thank you for the great review. We’re pleased the delivery, communication, and product all met your expectations.
Kind Regards,
Rachel
Attended an appoinntment for a fitting…
Attended an appoinntment for a fitting for a new jacket , friendly , helpful staff.
Nothing was too much trouble for them .
Great service
18 april 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Paul,
Thank you so much for your kind words. We’re delighted you had a positive experience at your fitting and that our team could help make everything easy for you.
Kind Regards,
Rachel
Great product from a great company
2 april 2026
Svar från MacGregor and MacDuff
Hi Ian,
Thank you for your review! We’re delighted you’re happy with both the product and your experience with us.
Kinds Regards,
Rachel
Fantastic customer service
Fantastic customer service. Managed to replace item that was lost in post and refunded delivery
2 april 2026
Svar från MacGregor and MacDuff
Hi Tracey,
Thank you so much for your kind words. We’re delighted we could resolve this quickly for you and appreciate your understanding.
Kind Regards,
Rachel
Great Company
I've ordered gift sets twice from MacGregor and MacDuff and not only are these quality products but i have found the customer service to be first-class
26 mars 2026
Svar från MacGregor and MacDuff
Hi Emma,
Thank you so much for your lovely words and continued support. We’re delighted you’ve chosen our gift sets more than once and we’re so pleased you’ve been happy with both our products and customer service.
Kind Regards,
Rachel
Great experience
Process from google search to fulfilment of order was great. The website was easy to navigate and ordering easy to complete. Consignment delivered in good time, looked just like the website pictures and of excellent quality.
4 mars 2026
Svar från MacGregor and MacDuff
Hi Ross,
Thanks so much for your kind feedback. It’s wonderful to hear you found the website easy to use and that everything arrived as expected and on time.
Kind Regards,
Rachel
Professional and efficient service - definitely use again!
Lauren was so professional, knowledgable and helpful when we met face to face. First time using MacGregor & MacDuff and will definitely use them again. Fitting service was excellent- efficient and on time.
11 april 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Bernie,
Thank you so much for your kind words. We’re delighted to hear Lauren provided such professional and helpful support during your visit. It’s wonderful to know your first experience with us was so positive, and we look forward to welcoming you again in the future.
Kind Regards,
Rachel
I was assisted by Rory at the Glasgow…
I was assisted by Rory at the Glasgow Bath St shop: I was carefully looked after (as I don't know a thing about kilts / kilt fitting), advised and reassured every step of the way. He was a credit to the shop for his customer service and expertise.
6 april 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Murray,
Thank you so much for your wonderful feedback. We’re delighted to hear Rory took such great care of you and made the process easy and reassuring. We’ll be sure to pass your kind words on to him — he’ll really appreciate it.
Kind Regards,
Rachel
Your customer service is excellent
Your customer service is excellent. I also got an order which normally takes longer which arrived today as it was needed for a wedding in a week. Thank you 😊
24 mars 2026
Svar från MacGregor and MacDuff
Hi Lynne,
Thank you so much for your kind words. We’re delighted we could get your order to you in time for the wedding — we hope you have a fantastic day!
Kind Regards,
Rachel
Quality products and great…
Quality products and great communication and delivery time. Many thanks 😊
26 mars 2026
Svar från MacGregor and MacDuff
Hi Thomas,
Thank you for your kind feedback. We’re pleased you were satisfied with the product quality and our service throughout.
Kind Regards,
Rachel
Absolutely fantastic customer service, particularly from Emily and Rachel
Absolutely fantastic customer service with a particular shout out to Emily and Rachel for being responsive, helpful and an absolutely joy to speak to. I could not recommend this company enough, not only for their fantastic product, but also for their attentive and pleasant staff.
9 april 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Duncan,
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your kind words on to Emily and Rachel — they’ll be thrilled. Your recommendation truly means a lot to us.
Kind Regards,
Rachel
Fantastic overall
From the staff in the office to the fitting and follow up to delivery times and communication to the choice of tartans and accessories. Absolute top notch!
9 april 2026
Omdöme utan inbjudan
Svar från MacGregor and MacDuff
Hi Thomas,
Thank you so much for your fantastic feedback. We’re delighted you had such a positive experience from start to finish — it really means a lot to us.
Kind Regards,
Rachel
Svar från MacGregor and MacDuff
Hi Debs,
Thank you for your feedback. We’re glad you found the email support helpful, and we appreciate your comments regarding the delivery time. We’ll take this on board as we continue to improve our service.
Kind Regards,
Rachel
Fabulous service
Fabulous service; personal and professional. Kept me very well informed from the moment I placed the order. Helpful and honest about stock immediately available.
25 mars 2026
Svar från MacGregor and MacDuff
Hi Rhona,
Thanks for your lovely review! We're so pleased to hear of your experience with us.
Kind Regards,
Rachel
Fantastic customer service
Fantastic customer service - got in touch to confirm details of my order and managed to have it engraved and delivered to quite a tight schedule for someone’s birthday. Item is top quality and beautifully made. Many thanks
25 mars 2026
Svar från MacGregor and MacDuff
Hi Victoria,
Thanks for your excellent review! We're delighted we could help get the order to you on time. We hope they loved their gift.
Kind Regards,
Rachel
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