Macback Omdömen 1 829

Great company to deal with fair price fast payment very pleased

Very easy to get a price for trading in my iMac and for arranging collection. Prompt payment made. A real contrast with some other companies.

They quoted the highest when I was selling my MacBook and I took a chance , but right from pick up to pay out , it was smooth and most impressive part being they paid exactly as they quoted . I will in no doubt get back to them if i ever plan to sell my Apple devices

Good price and very easy to deal with. Collection on the date I asked. Quick turnaround on the device and money in my bank the next day.

Fabulous. Got a quote for my 27" Apple iMac 2020. You need to back everything up to an external hard drive, so you don't lose any data. Package collected from my doorstep and I gave fair description of what condition it was in. I used my own old box, but they can provide a secure box if required. No struggling with heavy boxes, they do all the lifting for you. iMac collected Monday and arrived at their business the next day. Had to wait a couple of days for their assessment, but that wasn't a problem. Knowing that they will securely erase any data, which is a big problem for most people. Money was in my bank account on Saturday morning. It was the exact amount they had quoted. Can't fault it. Will definitely be using these guys again in the future.

Very simple process. Dpd came to collect at the door with all the packaging needed (as I didn’t have the original box). Very fast, received the money the same day it arrived with them. Would use again in the future.

easy system to use

With my iMac now 10 to 11 years old and no longer updating I decided to replace it. Unlike with my old iPad and iPhone apple were not interested in a buy back and suggested I take it to a local recycling centre. After looking online to see if there were other options I fortunately came across the Macback site. The site was easy to navigate and the end result was that they valued my iMac at a price that was very acceptable. They arranged pick up and supplied packaging and all worked like clockwork.
Would definitely recommend this company.

I was very pleased with the service for the sale of my old 12 year old Macbook. The pick up process was clearly set out and I knew what to expect when the courier arrived. I received confirmation when MacBook received the device and then quickly afterwards payment was made.

MacBack solved my problem of what to do with my old iMac. The machine was over 10 years old so of little interest to most people and Mac resellers. This company will take old Macs, even those deemed obsolete by Apple.
The assessment and valuation process was easy to complete online. MacBack arranged for the Mac to be collected. This was done 4 days after giving me their quote. A week after collection, and after testing, they told me they agreed with my original quote and sent me a BACS payment.
I would use them again if I need to dispose of an old Mac in the future.

A quick quote that I was happy with (and the best I found considering other sites), arranged for collection with appropriate packaging for transport as it was without the box and once received a very quick receipt of the funds. Great service, highly recommended.

I meant to write this review a year ago - better late than never.
I sold my old Mac Pro to macback - and, unfortunately, the courier damaged the item in transit. I was prepared for a long fight (or giving up), but Macback contacted me proactively, I sent them back a photo of the item as it was packaged, and they initiated the payment immediately and dealt with the claim with the courier themselves. Top notch service.

Macback's customer service is poor. They can't really assist. While the automated system helps to a certain extent, human intervention is necessary at times because of DPD's extremely poor service. They are practically a useless courier.

Really happy with the price quoted for my old iMac, the collection was straightforward and they paid the promised amount quickly. Great service

I was pleased with the estimate I received, even though it was higher than those from other companies I considered. I appreciated that they arranged for someone to collect my iMac, saving me the trip to drop it off. While there were some communication hiccups that caused a bit of concern, we eventually resolved them. I would likely choose this company again in the future.

Macback was recommended to us by a friend and I'm really pleased with the service. My Mac was picked up as agreed and the driver came with all the necessary packing materials. Two days later I received confirmation that the Mac was as described and I received the agreed sum the following day. A great company to deal with and would definitely recommend.

They offered the best price of anyone around, they picked it up and paid when they said. No problems at all, and wouldn't hesitate to sell to them again.

I was happy with the quote I filled out and surprised that it was more than the other companies I looked at.

It was great that they got someone to pick up my iMac so I didn't need to go somewhere to drop it off.

The only issues I had were the communication which did get me a bit worried, but we managed to sort it out.

I most likely use this company again in the future.

It was a very quick exchange. All went smoothly! I would recommend!