Macback Omdömen 1 829

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

They quoted the highest when I was selling my MacBook and I took a chance , but right from pick up to pay out , it was smooth and most impressive part being they paid exactly as they quoted . I will i... Se mer

Betygsatt 5 av 5 stjärnor

I was pleased with the estimate I received, even though it was higher than those from other companies I considered. I appreciated that they arranged for someone to collect my iMac, saving me the trip... Se mer

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Betygsatt 5 av 5 stjärnor

I meant to write this review a year ago - better late than never. I sold my old Mac Pro to macback - and, unfortunately, the courier damaged the item in transit. I was prepared for a long fight (or... Se mer

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Betygsatt 5 av 5 stjärnor

MacBack solved my problem of what to do with my old iMac. The machine was over 10 years old so of little interest to most people and Mac resellers. This company will take old Macs, even those deemed... Se mer

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Företagsinformation

  1. Datorservice
  2. Datoraffär

Om Macback

Informationen kommer från olika externa källor

Best Service
Fill in our quick quote form, choose your collection date and location. We will then collect your item for free from your door with custom made packaging and yes we are fully insured.

Fast Payment
We Pay within 48Hrs of the item being delivered to use. We can pay by PayPal or Faster Payment Bank Transfer

The Highest Prices Paid
We are a Specialist Mac Recycler, so we can pay the highest prices for your Mac. If you can find another Trade-in site that will offer more, we will match it. If the item dosnt meet your description we will make you an offer, should that offer be less than you want we will return your item FREE!

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 91 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great experience selling my Mac !

They quoted the highest when I was selling my MacBook and I took a chance , but right from pick up to pay out , it was smooth and most impressive part being they paid exactly as they quoted . I will in no doubt get back to them if i ever plan to sell my Apple devices

17 mars 2026
Betygsatt 5 av 5 stjärnor

MacBook Pro

Good price and very easy to deal with. Collection on the date I asked. Quick turnaround on the device and money in my bank the next day.

2 mars 2026
Betygsatt 5 av 5 stjärnor

Safe and profitable way to discard your old equipment.

Fabulous. Got a quote for my 27" Apple iMac 2020. You need to back everything up to an external hard drive, so you don't lose any data. Package collected from my doorstep and I gave fair description of what condition it was in. I used my own old box, but they can provide a secure box if required. No struggling with heavy boxes, they do all the lifting for you. iMac collected Monday and arrived at their business the next day. Had to wait a couple of days for their assessment, but that wasn't a problem. Knowing that they will securely erase any data, which is a big problem for most people. Money was in my bank account on Saturday morning. It was the exact amount they had quoted. Can't fault it. Will definitely be using these guys again in the future.

27 februari 2026
Betygsatt 5 av 5 stjärnor

Very simple process

Very simple process. Dpd came to collect at the door with all the packaging needed (as I didn’t have the original box). Very fast, received the money the same day it arrived with them. Would use again in the future.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

With my iMac now 10 to 11 years old and…

With my iMac now 10 to 11 years old and no longer updating I decided to replace it. Unlike with my old iPad and iPhone apple were not interested in a buy back and suggested I take it to a local recycling centre. After looking online to see if there were other options I fortunately came across the Macback site. The site was easy to navigate and the end result was that they valued my iMac at a price that was very acceptable. They arranged pick up and supplied packaging and all worked like clockwork.
Would definitely recommend this company.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was very pleased with the service provided

I was very pleased with the service for the sale of my old 12 year old Macbook. The pick up process was clearly set out and I knew what to expect when the courier arrived. I received confirmation when MacBook received the device and then quickly afterwards payment was made.

19 februari 2026
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Svar från Macback

Thank you for the great review! We’re really pleased you were happy with the service and that everything was clear and straightforward — from the pickup process to confirmation and payment.

It’s great to hear your older MacBook was handled smoothly from start to finish. We appreciate your feedback and choosing MacBack.

The MacBack Team

Betygsatt 5 av 5 stjärnor

MacBack offers a good solution to old Macs

MacBack solved my problem of what to do with my old iMac. The machine was over 10 years old so of little interest to most people and Mac resellers. This company will take old Macs, even those deemed obsolete by Apple.
The assessment and valuation process was easy to complete online. MacBack arranged for the Mac to be collected. This was done 4 days after giving me their quote. A week after collection, and after testing, they told me they agreed with my original quote and sent me a BACS payment.
I would use them again if I need to dispose of an old Mac in the future.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for the fantastic review, Michael! We’re really pleased we could help provide a solution for your older iMac and that the whole process — from online valuation to collection, testing, and payment — was straightforward and met your expectations.

It’s great to hear your original quote was honoured and that you’d use us again in the future. We truly appreciate your feedback.

The MacBack Team

Betygsatt 5 av 5 stjärnor

Great quote, efficient and great communication

A quick quote that I was happy with (and the best I found considering other sites), arranged for collection with appropriate packaging for transport as it was without the box and once received a very quick receipt of the funds. Great service, highly recommended.

17 februari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for the fantastic review! We’re delighted you found our quote the best compared to other sites and that the whole process — from arranging collection with packaging to receiving your payment — was quick and straightforward.

We really appreciate your recommendation and kind words.

The MacBack Team

Betygsatt 5 av 5 stjärnor

Excellent customer service

I meant to write this review a year ago - better late than never.
I sold my old Mac Pro to macback - and, unfortunately, the courier damaged the item in transit. I was prepared for a long fight (or giving up), but Macback contacted me proactively, I sent them back a photo of the item as it was packaged, and they initiated the payment immediately and dealt with the claim with the courier themselves. Top notch service.

5 mars 2025
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for taking the time to leave this review — better late than never indeed!

We’re really sorry the item was damaged in transit, but we’re pleased we were able to step in quickly, process your payment, and handle everything with the courier on your behalf. Taking that stress away from our customers is really important to us.

We truly appreciate your kind words and are glad we could turn a difficult situation into a positive experience.

The MacBack Team

Betygsatt 2 av 5 stjärnor

poor customer service

Macback's customer service is poor. They can't really assist. While the automated system helps to a certain extent, human intervention is necessary at times because of DPD's extremely poor service. They are practically a useless courier.

3 februari 2026
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Svar från Macback

Thank you for your feedback. We’re sorry to hear you felt the experience was poor, though we’d like to clarify what happened in this instance.

From our records, the issue was unfortunately related to DPD’s delivery attempts, not a lack of assistance from our side. We actually arranged and dispatched three separate packaging boxes at our own cost after DPD failed to deliver correctly to the address. Each time, we chased the courier through their customer service channels, although as with all courier accounts, we are required to go through their central support team, who typically advise that delivery will be reattempted the following day.

We fully appreciate how frustrating this must have been — it was equally frustrating for us, as it required significant admin time and repeated follow-ups. Thankfully, the third box was delivered and collected on the requested day without issue.

While we cannot directly control DPD’s operational performance once a booking is handed over, we do everything we can to resolve courier problems when they arise, including absorbing additional costs where necessary.

We’re sorry this part of the process impacted your view of the service and appreciate you taking the time to share your experience.

The MacBack Team

Betygsatt 5 av 5 stjärnor

Really happy with the price quoted for…

Really happy with the price quoted for my old iMac, the collection was straightforward and they paid the promised amount quickly. Great service

26 januari 2026
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Svar från Macback

Thank you for the great 5-star review! We’re really pleased you were happy with the price for your iMac, that the collection was straightforward, and that payment was made quickly as promised.

We appreciate your kind words and choosing MacBack.

The MacBack Team

Betygsatt 5 av 5 stjärnor

I was pleased with the estimate I…

I was pleased with the estimate I received, even though it was higher than those from other companies I considered. I appreciated that they arranged for someone to collect my iMac, saving me the trip to drop it off. While there were some communication hiccups that caused a bit of concern, we eventually resolved them. I would likely choose this company again in the future.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for the 5-star review! We’re really pleased you were happy with the estimate and that our offer stood out compared to other companies.

We’re glad the home collection made things easier for you, and we appreciate your patience around the communication hiccups — we’re always working to improve this part of the process. It’s great to hear everything was resolved and that you’d consider using us again in the future.

The MacBack Team

Betygsatt 5 av 5 stjärnor

Really Pleased with the Service

Macback was recommended to us by a friend and I'm really pleased with the service. My Mac was picked up as agreed and the driver came with all the necessary packing materials. Two days later I received confirmation that the Mac was as described and I received the agreed sum the following day. A great company to deal with and would definitely recommend.

3 februari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for the fantastic review! We’re really pleased to hear the recommendation led to such a positive experience — from smooth collection with proper packaging to quick confirmation and prompt payment of the agreed amount.

We truly appreciate your kind words and recommendation.

The MacBack Team

Betygsatt 5 av 5 stjärnor

They offered the best price of anyone…

They offered the best price of anyone around, they picked it up and paid when they said. No problems at all, and wouldn't hesitate to sell to them again.

2 februari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for the great 5-star review! We’re really pleased you found our offer the best available and that everything went exactly as promised with collection and payment.

We appreciate your trust and would be more than happy to help again in the future.

The MacBack Team

Betygsatt 4 av 5 stjärnor

Good Quote

I was happy with the quote I filled out and surprised that it was more than the other companies I looked at.

It was great that they got someone to pick up my iMac so I didn't need to go somewhere to drop it off.

The only issues I had were the communication which did get me a bit worried, but we managed to sort it out.

I most likely use this company again in the future.

19 januari 2026
Omdöme utan inbjudan
Logotyp för Macback

Svar från Macback

Thank you for your review and for sharing your experience. We’re really pleased you were happy with the quote and found the home collection for your iMac convenient.

We’re sorry to hear the communication caused some concern at times, but we’re glad everything was sorted in the end. Feedback like this helps us continue improving how we keep customers informed throughout the process.

We appreciate your support and would be happy to help again in the future.

The MacBack Team

Betygsatt 5 av 5 stjärnor

Great service

It was a very quick exchange. All went smoothly! I would recommend!

30 januari 2026
Logotyp för Macback

Svar från Macback

Thank you for the 5-star review! We’re really pleased everything went smoothly and quickly. We appreciate the recommendation!

The MacBack Team

Detta är Trustpilot

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