Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

We urgently needed next day delivery for ink cartridges. first time we used you. the ink never arrived after spending & wasting lots of time going to check the post box in case delivered as the tracki... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The delivery driver is very professional. He always carries the items in the office and puts them wherever we need them. He is very thoughtful regarding his customers.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’m very happy with the service I’ve received from Lyreco. I wish to thank Josh Mambo. He is consistently kind, incredibly helpful, and always responds quickly to my stationery queries. He goes above... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Considering our cleaning stock comes from England and arrives the next working ,all of it,at the correct price,not damaged,I'm impressed and told the delivery driver so.We have to wait weeks sometimes... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med kontorsmaterial
  2. Butik med utbildningsmaterial
  3. Försäljare av kontorsmöbler
  4. Butik med säkerhets- och arbetskläder
  5. Pappershandel
  6. Pappersgrossist

Skrivet av företaget

Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

269 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Polite and friendly team

Great company and service, Hanson is always so polite and comes in every day with a smile on his face! Thank you for always being so helpful :)

12 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Bath Store,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 4 av 5 stjärnor

very helpful and delivered when asked…

very helpful and delivered when asked for

10 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Hi Margaret,

Thank you for your 4★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Helpful and Quality Products

I find the staff are very helpful. Lyreco products are consistently of good quality and generally value for money. Next day delivery is great.

5 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Review for Lyreco Delivery Driver

Review for Lyreco Delivery Driver – Hudson

Hudson is an outstanding delivery driver. He is always friendly, cheerful, and professional. Every delivery is handled with great care, and he always goes out of his way to be helpful. It’s a pleasure to see someone take such pride in their work — his positive attitude really stands out and brightens the day. Thank you, Hudson, for your excellent service!
We hope to see Hudson for every delivery we have in Bath!

7 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Natalie,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 1 av 5 stjärnor

My order was delivered to a wrong…

My order was delivered to a wrong address

6 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Mark,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

LYRECO is a very good company to deal…

LYRECO is a very good company to deal with.staff are very friendly and helpful.

4 november 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Hi Dawood,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

As always the service is excellent and…

As always the service is excellent and the driver is always nice and extremely helpful.

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Morning Maura,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Lyreco have been fantastic

Lyreco have been fantastic! Whenever we need something, we can reach out to our reps and they’re always happy to help us source it. Our rep, Donna, is amazing - she really understands our business needs and always goes the extra mile. The Lyreco points scheme is brilliant too - we’ve been able to get so many great things through our points, like a coffee machine, biscuits, sweets, and much more!

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Hi Rachel,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 4 av 5 stjärnor

My actual account manager

I would rate my actual account manager and the set up process 5 however, because an ex employee gave me the runaround to the point of walking away it’s a 4.

Phil picked up the pieces, traveled, demonstrated and won my account.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Hi Dave,

Thank you for your 4★ review. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Lyreco Staff

Lyreco always keep me updated with their offers. Harry Rodgers, our accounts manager calls me from time to time with regards to offers and also to keep in touch. When I put in an order, it always comes to the office within a couple of days. Also if I call the centre, the staff are always helpful.

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Isabella,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

great speed of delivery

great speed of delivery
can check if it is in stock ,wonderful customer care
and a happy helpful cheerful staff on hand if you have a problem

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Amanda,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Prompt delivery direct to my office

Prompt delivery direct to my office, well packaged and exactly what I ordered - thank you!

15 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Good service

Good service. Really happy with how quick delivery is.

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Morning Kelly,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

easy process from start to finish

easy process from start to finish, no issues and delivery drivers always polite and helpful

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Morning Robert,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 4 av 5 stjärnor

Prompt delivery and excellent cutomer…

Prompt delivery and excellent cutomer service. Thank you.

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Aneta,

Thank you for your 4★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 5 av 5 stjärnor

Positive ordering and delivering

Ordering was easy and delivery arrived with no problems, products are at a good price and plenty of choice.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 4 av 5 stjärnor

Prices are good and delivery is…

Prices are good and delivery is normally fast

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Hi Greg,

Thank you for your 4★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Betygsatt 1 av 5 stjärnor

Lyreco shredding collection is…

Lyreco shredding collection is ridiculous!
Booked in a collection since August and nothing, paid for bags and no collection. Every notification is "no room on the van" Disgraceful as we are a small business who have recently moved offices and there was only 4 bags of items to collect.

15 augusti 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Afternoon Monique,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Betygsatt 3 av 5 stjärnor

Not good enough

I have already replied to an e-mail about this. I live in a block of flats. Your driver just dumped my delivery in reception where ANYONE could have just picked it up and taken it.
Not good enough. I even waited in for the delivery. If I had known that this would happen I wouldn't have bothered.

25 september 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Morning Brian,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Betygsatt 3 av 5 stjärnor

Disappointing Value and User…

Disappointing Value and User Experience,

I found Lyreco to be significantly more expensive than other suppliers, in some cases, their ex-VAT prices were higher than Amazon’s including VAT. For a business-focused platform, that’s surprising.

The website’s search function is frustratingly poor. It’s difficult to find products efficiently, and key specifications are often missing, forcing me to look elsewhere for basic information.

Delivery was prompt (next-day), which is appreciated, but that’s expected from most suppliers now.

I use a company account, so there may be corporate benefits behind the scenes, but from a day-to-day user perspective, the experience doesn’t offer much value.

29 september 2025
Omdöme utan inbjudan
Logotyp för Lyreco UK & Ireland

Svar från Lyreco UK & Ireland

Good Morning Andrew,

Thank you for your review. Your feedback is appreciated.

We've reached out to request additional information so we can contact you directly and provide further support.

Best regards,
The Lyreco Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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