Luxiface Cosmetics Pte Ltd Omdömen 23

TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Since I have just applied in a short period but I’m giving you thumbs up cause I have started to like the texture of your product. When everything is completed who knows I would probably give you... Se mer

Betygsatt 5 av 5 stjärnor

Ordered product Centellian24 time reverse season7 from Luxiface. Difficult to get this product in my country hence ordered from South Korea. Great customer service and fast delivery and authentic prod... Se mer

Betygsatt 1 av 5 stjärnor

So my package arrived ruined and had to pay 22 euro more for custom. Here is the NOT so correct replay of their customer service. I WILL NEVER BUY FROM THEM AGAIN. They just don... Se mer

Betygsatt 5 av 5 stjärnor

Ordered 3 times with this company and always spot on! Great prices, big selection of products, quick delivery and well packaged. Also the products are just great! Works really well if you use them c... Se mer

Företagsinformation

  1. Kosmetikbutik
  2. Leverantör av skönhetsprodukter
  3. Hälsa- och skönhetsbutik

Skrivet av företaget

Luxiface.com offers the best of South Korean beauty brands in skincare and makeup at discounted prices. Luxiface is a top-rated online K-beauty store for all your makeup and skincare needs. Shop more than 130+ Korean Skin care and Makeup brands like Anua, COSRX, Laneige, Kahi, Iope,, Innisfree, Hera, Etude House, Centellian24, Cellfusionc, Belif, Entropy, Dr. Jart+, Banila Co, Sulwhasoo, Donginbi, The History of Whoo, etc at Luxiface.com. We have a partnership with the Best Korean cosmetics companies, ensuring the freshness of our products. This means no more bulk imports and storage in improper conditions, which is vital for any cosmetics. Our tagline is 'Beauty Without Borders,' and we believe it is right for customers to access the best-in-class beauty products from top cosmetic companies, regardless of their location. Luxiface's mission is to provide our customers with a lifestyle, confidence, a passionate modern look, sophistication, and add an elegant touch of class and style wherever they go. We are a customer-obsessed and customer-centric brand with a philosophy of customers first in whatever we do.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

23 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

WOW!!!

WOW!!!! It's been almost one week since I began to apply the product Ohui, the First Geniture, that I ordered from Luxiface... WOW!!! My skin looks ten years younger, believe me! My hairdresser, who is 21 years old (I am 60), told me today that my skin was amazing. We never talked about my age, but she was confused when I said 60!

All my wrinkles are reduced, my pores are reduced, my redness has disappeared... This product is simply WOW. Magic in a bottle!

Never sticky or greasy like too many serums I tried, and it is a face oil! My skin just seems to drink every drop, and the feeling is so good, I smile, talk, laugh and my face acts the same as when I was much younger: it is supple, it follows my movements, it is not creepy anymore!!!

You know what??? It is the first time I can wear foundation since about 5 years!!! My skin's texture was too uneven and I looked like a clown with makeup on. Of course, now I don't need to apply full coverage with this «treatment», but I like a sheer and glowy finish.

I love to do business with Luxiface, their customer service (or should I say «clientele»!) is awesome, very rare in e-commerce. You need advices, you can always ask, the answer comes quickly, this business is really willing to help you with products they truly know!

This is my fourth time ordering from them, never a deception, and I will continue to do so. The shipping is fast, for a Singapore-based company (comparing to USA... I live in Canada), packaging is great (nothing damaged).

Salil, the Customer Care Manager, is amazing, she does follow-ups and makes sure that you are happy with your purchase. And they always add a sample of another product, so you can try different brands and quality skincare. Thumbs up!

14 januari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Advertises a USP of resolving the…

Advertises a USP of resolving the issues with delayed shipment times, and that they have an answer to this, yet goes on to state that they ship from Korea, and promote their discounts rather than any mention of quick delivery.

Sketchy ads, I would not trust

11 januari 2025
Omdöme utan inbjudan
Logotyp för Luxiface Cosmetics Pte Ltd

Svar från Luxiface Cosmetics Pte Ltd

Hello Lucy,
Thank you for your feedback. We truly value all customer insights, as they help us improve. We understand your concerns regarding our advertisement and would like to clarify that our team works hard to ensure transparency in our communication. While we ship from Korea to provide K-beauty products, we are committed to adhering and improving delivery times and customer satisfaction. We also continuously update our promotional content to reflect all offers accurately.

We would like to note that we have not received an order from you on our website, and it appears that this review was posted without having purchased any of our products. We encourage you to explore our website further and reach out to our customer support team if you have any specific questions or concerns about our services.
Your trust is important to us, and we're constantly striving to provide the best experience for our customers.

Thank you for sharing your thoughts!
Best regards,
Luxiface CS Team

Betygsatt 5 av 5 stjärnor

I reAmazing Service and Genuine Products!cently had an outstanding…

I recently had an outstanding experience with Luxiface. From the moment I placed my order, their customer service was exceptional. They were patient, responsive, and always willing to assist with any concerns I had. The products I received were of excellent quality and authentic, which was a huge relief. Luxiface provided me with detailed documentation and went the extra mile to help with all my requests, even offering key insights into my purchase.

What truly impressed me was their professionalism and commitment to ensuring I was satisfied, including prompt communication and resolving any issues. I highly recommend Luxiface for their reliability and great selection of products. Thank you for the fantastic support and experience!

3 oktober 2024
Omdöme utan inbjudan

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