I had to change campsites 2days before arriving, the lady I spoke to at LUX went above & beyond to make sure we were placed on the correct site, she was amazing using her own time out of hours. I can... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The camp site was lovely but our cabin was dreadful the seating was completely damaged the bed had 2 different sized mattresses on it which stunk The shower changed from burning hot to freezing co... Se mer
Företaget har svarat
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our book... Se mer
Företaget har svarat
Had a problem due to the corona virus, flights to Italy cancelled, had accommodation changed to Spain with no extra cost Will definitely use Lux again, probably to Italy next year Haven't been on t... Se mer
Företagsinformation
Skrivet av företaget
At lux-camp.co.uk you can choose from a large range of accommodations. From luxurious mobile homes to lodge tents at more than 1000 of Europe’s fines campsites. With LuxCamp you can experience luxury camping in Languedoc or camping in a mobile home at Lake Garda – we have all the best camping destinations throughout all of Europe. Book the perfect family holiday online at lux-camp.co.uk today.
Kontaktuppgifter
Bijster 13, 4817 HZ, BREDA, Nederländerna
- 01506 674726
- info@lux-camp.co.uk
- lux-camp.co.uk
4,4
Utmärkt
211 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service!
11 maj 2022
Having spoken to the reception at the…
Having spoken to the reception at the site , the booking was very straight forward.
We have stayed at the site 2016/17/18/19 . We are really pleased to be able to visit again
6 maj 2022
Our actual holiday is still 3 weeks…
Our actual holiday is still 3 weeks away, therefore this review is purely on the company we booked it with. I have not even one negative comment on this. I requested to add BBQ in addition to our booking, my email has been quickly responded to, queries answered and the new invoice sent. So far so good, and really happy with this company, so we booked another holiday with them in few months time.
3 maj 2022
Svar från LuxCamp
Dear Youcef, thank you for your review and kind words. Great to hear that you have booked a 2nd holiday with us. We wish you safe travels and a great stay at the campsite of your choice. Kind regards, Team LuxCamp Colinda
Very informative
Very informative, quick and easy to book, no issues with payment which was the biggest worry
26 april 2022
Svar från LuxCamp
Dear Parker family, Thank you for your positieve review and feedback. Kind regards, Karin Team Luxcamp
Easy and very good
21 april 2022
Easy to select what we wanted quick…
Easy to select what we wanted quick confirmation about their procedure of booking system and easy payment set up
21 april 2022
Svar från LuxCamp
dear Susan, thank your for your positive review and feedback. Kind regards, Karin Team Luxcamp
Noone replies to emails re cancellation…
Noone replies to emails re cancellation and it isnt clear what the policy is.
19 april 2022
Svar från LuxCamp
Dear family, thank you for your feedback. My collegue from the sales department will answer your email from yesterday as soon as possible. Kind regards, Karin Team Luxcamp
Customer service
I was unhappy at first that I couldn’t get through about an issue, but then the team resolved everything to my satisfaction, thanks
16 april 2022
Great customer service in helping us…
Great customer service in helping us amend our holiday
10 april 2022
Pre holiday preview
This is my pre holiday preview as so far so good really happy with the service to date, hoping the holiday will be as good.
8 april 2022
LUX-Camp, looking good for the Summer
I found the whole process a breeze. What i didn’t like was the €200 deposit which is required for the campsite on arrival. This wasn’t made clear in the booking process and appeared at the end of the invoice. I did however speak to a representative of LUX-Camp and the problem was discussed and resolved. The only other problem was their opening times on the website they were too short. Mornings only. If they opened a few hours longer it would be much appreciated. Otherwise all good
29 mars 2022
Svar från LuxCamp
Dear Mr Sage, thank you for your review. At the moment the opening times are untill 15.00 hrs. But sometimes we have to adjust our opening times due to extremely high demand. We try to avoid it, but sometimes we have no choice. We apreciate your feedback. Kind regards, Team LuxCamp Colinda
Svar från LuxCamp
Dear Carol, thank you for your positive review. Kind regards, Karin Team Luxcamp
Svar från LuxCamp
Dear David, thank you very much for your positive review. Kind regards, Karin Team Luxcamp
Svar från LuxCamp
Dear Thawley family, thank you for your review and feedback. Kind regards, Team LuxCamp Colinda
Svar från LuxCamp
Thank you for your review. Kind regards, Team LuxCamp Colinda
Svar från LuxCamp
Dear Jill, Thank you for your positive words. Kind regards, Karin Team Luxcamp
Svar från LuxCamp
Dear Roberts family, thank you for your review and positive feedback. Kind regards, Team LuxCamp Colinda
I spoke to Gemma and found her…
I spoke to Gemma and found her extremely helpful and she went out of her way to help me cancel 2 accommodations and book a different one, I cannot praise her enough. Thank you,
10 februari 2022
Svar från LuxCamp
Dear Corry, thank you for your review. I will pass on your kind words to Gemma. Kind regards, Team LuxCamp Colinda
Booking on line was a simple process.
7 februari 2022
Svar från LuxCamp
Dear Williams family, thank you for your review. Kind regards, Team LuxCamp Colinda
Great value options for all budgets and…
Great value options for all budgets and destinations. Booking process clear and communication with company good
6 februari 2022
Svar från LuxCamp
Thank you very much for your review and your compliments. Kind regards, Team LuxCamp Colinda
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.