From start to finish, absolutely seem less. Smooth application and amazing customer service. Very highly recommended and will try to get my wife a car also. So nice to find a company that want to help... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Outstanding service from start to finish customer service amazing service and staff a cut above the rest :) Dealership had some issues but luv cars team went above and beyond to help me. They kept... Se mer
Företaget har svarat
Great finance company, i love the car, its realy exactly what i wanted for my family. I commend Luv Car patient with me, but finally i have the car i wanted through LuvCar.
Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Skrivet av företaget
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Kontaktuppgifter
The Blue Tower, MediaCityUK, M50 2ST , Salford, Storbritannien
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ali was really helpful throughout.
2 juni 2026
Svar från Luv Cars
Hi Cassie, we appreciate you taking the time to leave positive feedback for Ali. We are glad to hear that he was able to help throughout and we wish you all the best with your new car.
Excellent services..
2 juni 2026
Svar från Luv Cars
Hi Nikolaos, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
I’m surprised they are trading
This is a company I wished I had not got involved with..
5 submissions later of my documentation
Contraindicated information…
Telling you you need to be on site with the car take a selfie upload that picture and immediate transfer of funds….
Got told 15-20mins it would take… let’s try 2 hours later.
They claim it’s a back log, however this is at half past nine of the morning.!!!
2 juni 2026
Omdöme utan inbjudan
Svar från Luv Cars
Hi Tracey, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the delays. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team
to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Svar från Luv Cars
Hi Antony, thank you for taking the time to leave us a review. Thank you for your kind feedback on Sai. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
The whole team where exceptional…
The whole team where exceptional dealing with me and helping find a new car. Kept me up to date with everything. Can't thank Rebecca & michelle enough. They went above and beyond and would definitely recommend luvcars to anybody looking to find a new or used car
1 juni 2026
Svar från Luv Cars
Hi Mike, thank you for taking the time to leave us a review. Thank you for your kind feedback on Rebecca and Michelle. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I will recommend luv cars to everyone
I will recommend luv cars to everyone. They were very helpful and the process was easy and fast. I want to say thank you to Scott and the team for making it easy for me to get my dream car
28 maj 2026
Svar från Luv Cars
Hi, thank you for taking the time to leave us a review. Thank you for your kind feedback on Scott. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Great service 👍🏾
29 maj 2026
Svar från Luv Cars
Hi, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
Svar från Luv Cars
Hi, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a good one. We hope you enjoy your new vehicle.
Was lovely.to.deal with very quick at…
Was lovely.to.deal with very quick at getting back to you I got accepted within 30 minutes and chose my car within the hour
28 maj 2026
Svar från Luv Cars
Hi Paul, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
I spoke to a few colleagues throughout…
I spoke to a few colleagues throughout the process including Danielle, Michelle & Adel. All of which were extremely helpful in getting the finance sorted for my car, would fully recommend them!
28 maj 2026
Svar från Luv Cars
Hi Cameron, thank you for taking the time to leave us a review. Thank you for your kind feedback on Danielle, Michelle and Adel. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
100% fantastic experience with Luvcar…
100% fantastic experience with Luvcar and really professional service.
28 maj 2026
Svar från Luv Cars
Hi Kevin, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
Svar från Luv Cars
Hi Peter, thank you for taking the time to leave us a positive review. Enjoy your vehicle!
Svar från Luv Cars
Hi Kwame, thank you for taking the time to leave us a review. We are glad to hear that you found our service outstanding. We hope you enjoy your new vehicle.
Svar från Luv Cars
Hi Adrian, thank you for taking the time to leave us a review. We are glad to hear that you found our processes easy and found that we were helpful. Enjoy your new vehicle.
Svar från Luv Cars
Hi Romenas, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was such a positive one. We hope you enjoy your new vehicle.
They found me a faulty car and now when…
They found me a faulty car and now when I am reaching out to them they are ignoring me. UNPROFESSIONAL!!!
DO NOT use this car loan company. They help sell dodgy cars.
I only got the car in Oct 2025 and its 7 months later and already I am having car problems.
They came under my post and pretended to help but, in real life they are ignoring me. Most of their contact details do not work. Update on 09/06/2026 at 01:02 am.
26 maj 2026
Omdöme utan inbjudan
Svar från Luv Cars
Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Svar från Luv Cars
Hi Joyce, thank you for taking the time to leave us a review. We are happy to hear that we could be of help and that you got your decision quickly. We hope you enjoy your new vehicle.
Very nice and helpful agent Ali
Very nice and helpful agent Ali, the whole process and experience was perfect and smooth
22 maj 2026
Svar från Luv Cars
Hi Romeo, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I had a great experience with Luv Car…
I had a great experience with Luv Car Loans from start to finish. The team (Rebecca) was extremely helpful, professional, and made the whole car finance process very easy and stress-free. They listened to exactly what I wanted and helped me get the best car for my needs at a good finance deal. Everything was completed in a very short period of time, much faster than I expected. Their communication and support throughout the process were excellent. I highly recommend them to anyone looking for reliable and efficient car finance assistance.
21 maj 2026
Svar från Luv Cars
Hi, thank you for taking the time to leave us a review. Thank you for your kind feedback on Rebecca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Returning customer
Returning customer. Simple and straightforward process. Any staff I spoke to were very helpful and friendly. The only negative I would say, was awaiting payout when collecting car. I was there for over an hour, which wasn’t ideal with a toddler.
21 maj 2026
Svar från Luv Cars
Hi Laura, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a positive one. We hope you enjoy your new vehicle. Please note, we will pass on your comments to the team regarding your wait time.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.