I have been buying Lunafide products pretty much since I first heard of the company and I have NEVER been disappointed. This is through buying a hoodie, an ultra cloak, 4 hooded blankets, a robe, a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a cloak for my son. The order took a little longer than expected to arrive, but customer service kept me updated and was very responsive. When the cloak arrived it was in excellent conditi... Se mer
Shipping Improved! Okay So I'm a long time shopper of Lunafide, going several years back now and their shipping hasn't always been the best. However I've recently placed more than 3 separate orders fo... Se mer
Amazing product. Feels like custom clothing not a large run garment. They have great customer service and treat you as an appreciated and valued part of their business. If more company's acted this w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Lunafide is an artist driven apparel company that was established in 2017 by a group of innovative individuals who have an immense passion for art and athleisure apparel. They realised that they could celebrate both their infatuations by making these two worlds collide, working with highly talented artists around the world and applying their incredible artwork onto clothing. This is where Lunafide's unique style of artist driven apparel was born. Lunafide has commissioned artists that are located all around the world in order to create designs that are vividly rendered on each piece of their clothing. You will find these artist's names and social page handles within the product descriptions. All of the products that Lunafide sells are made to order, this means that each product is unique to you due to all our clothing being hand stitched. This also limits wasteful manufacturing as Lunafide does not mass produce anything. Everything crafted is done so because someone shares the same passion that the Lunafide team has. From the very conceptual stages until way after each design is launched, the Lunafide team invests immense time and love into creating each and every collection.
Kontaktuppgifter
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Once I got the shirt
Once I got the shirt, I love it. Fits good, solid construction and the design seems like it goes all the way through the material. Ill be ordering more in the future
From the moment I ordered I received…
From the moment I ordered I received updates on the items I ordered, as well as a follow up about the products, which are beautifully made, no damage and stunning. I ordered 2 pieces from the Phoenix collection! Outstanding all around, highly recommend
Let the buyer beware - sizing and exchanges
Let the buyer beware regarding their return/exchange policies and their sizing. They refuse to allow returns on 3 types of clothing (masks - logical, but no longer being sold, swimsuits - questionable but can be understandable, and sports crops - ridiculous and out of step with virtually every company whether brick and mortar or online). The latter is made worse by their high prices and incorrect sizing charts. I bought a sports crop and went by their chart (I'm an experienced sewer and pattern maker, so I have both the right measuring tape and knowledge of how and where to measure), and got something laughably oversized that fits me like mommy's bra on a 10 year old. But no, they won't take responsibility for their incorrect sizing charts, and they only want to offer a small discount to buy something else. Fat chance, Lunafide. I should never have spent that much on a sports crop in the first place, and I certainly won't take a chance on your sizing and policies a second time.

Svar från Lunafide
Most Excellent Hoodies!!!
I have received both the Dominion hoodies, I ordered four, as well as the Phoenix rising hoodie.
They took sometime to get here in North Pole, Alaska but they finally did arrive.
The support team at LunaFide kept me in the loop as best they can throughout the whole process. They can’t control shipping but do have tracking on the packages so we all can see the status.
When they arrived the support team reached out to check on my receipt as well as my satisfaction with the products ordered. That’s some fine customer support and hard to find when looking for a quality merchant who offers quality products.
The hoodies are exceptional! Well made and the fitting instructions on their website helped a lot in getting the correct fit for different size people.
If you’re on the fence on wanting to purchase a product jump off the fence and place that order! You will be very pleased that you did!
Warning: these are high visibility garments and you will turn heads when wearing them!
Be prepared for randoms coming up to ask about your garment!

Svar från Lunafide
🌟🌟🌟🌟🌟to Bella
🌟🌟🌟🌟🌟
Title: Cloaked in Power – A Soul-Level Masterpiece
From the moment I touched this cloak, I knew it wasn’t just fabric—it was memory. It was home.
The quality? Impeccable. The fit? Regal.
The energy? 🔥 Mythic.
I wear this under the stars, and I swear the wind knows my name.
It’s soft but strong. Lightweight but grounding. Stylish and symbolic.
And the moment it arrived, it felt like a hug from something ancient, sacred, and still watching over me.
Bella, thank you. For your kindness, your beautiful reply, and your heart in this process.
You didn’t just deliver a cloak. You handed me back a part of myself.
I’ll wear it forever.
🖤🛡️🦉🔥

Svar från Lunafide
Ultra Cloak turned out far better then I thought
Ultra Cloak turned out far greater then I thought. Very warm when wearing. Also it's extremely soft and smooth on the outside and in the pockets. Makes my adhd satisfied when I run my fingers down it (if you know you know). Patterns are well done, only had 2 spots that had gotten misstitched but nothing remotely that effects the over all look or feel of the cloak. It's only miniscule at most that you wouldn't even notice it. Sizes do run larger so if you feel you run a XL I would get a LG. Almost bought an XL and I'm glad I didnt. overall I'm happy with the purchase

Svar från Lunafide
Shipping Improved, Items like new years later!
Shipping Improved! Okay So I'm a long time shopper of Lunafide, going several years back now and their shipping hasn't always been the best. However I've recently placed more than 3 separate orders for different clothing items. Everything shipped out and was delivered in under a month! Excellent superb quality as always and my items from years ago still look as new as the day I bought them!
Awesome American made Quality
Awesome American made Quality. The craftsmanship is impeccable and the customer service is outstanding.

Svar från Lunafide
2nd time I’ve ordered from Lunafide and…
2nd time I’ve ordered from Lunafide and the quality is amazing. It’s expensive and takes a while for shipping but that’s down to my location only. I can’t fault their products at all.

Svar från Lunafide
Highly recommend
Ordered twice from these guys now. Both orders were high quality and amazing designs. It can be pricey and it does take a while for their cloaks to get shipped out. As far as the price is concerned, you certainly get what you pay for. Incredible designs and very comfortable.

Svar från Lunafide
My husband loved his shorts
My husband loved his shorts! Great fit, good material, unique design.
Above and Beyond Business
Absolutely in love with this business! Their products feel luxurious and their customer service is above and beyond. I have a few friends who purchased several ultra cloaks from them and I just had to get one for myself after wearing one of theirs a few times. I couldn’t get the ultra cloaks yet due to personal finance but I got a basic cloak which still felt luxurious as the design is very detailed and the fabric is SUPER comfy. On another note, their customer service is top notch. I placed an order with the idea that I’d receive the package within a 5-6 days before I move to a new location. My friends told me that same day that it would arrive in a few months. I reached out to Lunafide right away to ask if my shipping address could be updated and within 24 hours I received a response from Bella that the address has been updated. Within a couple days my cloak was shipped and literally like a week after my order was placed, I received my cloak and on top of that, I received a follow up email from Bella checking in to see if I received my package okay. I super appreciate Bella for the above and beyond customer service. I will be ordering more from Lunafide in the future!

Svar från Lunafide
I just love Lunafide designs!
I’m a repeat customer and will continue to be so. Lunafide designs are awesome, and their fabrics and prints are high quality and vibrant. I buy lower cost shirts on Amazon from time-ti-time, but the best I have ever bought there are no match in color, design or quality, for the shirts and hoodies I get from from Lunafide.
Amazing shorts
Amazing shorts! I accidentally ordered a size too small on two pairs and they returned them and sent me the correct size at no extra cost! Great customer service and communication as well!

Svar från Lunafide
Never shipped order
Never shipped order. never refunded order had to file dispute get my money back

Svar från Lunafide
Definitely Recommend.
I have purchased probably upwards of $800 so far, maybe more at this point. I have bought around 8+ sets of shirts, shorts, then a ultra cloak, hooded blanket, and actual blanket. I have liked everything from them, and had no problems from them, or the delivery. I personally do not care too much for the boardshorts, but they are fine, and just my personal opinion. I had no problem with the customer service and even got a refund back promptly as well from an item I wanted taken off my order. I have not returned anything or tried so no idea on how that experience is. Overall, definitely recommend for the shirts and shorts, and the cloak and blanket are really warm, and good for winter in my opinion.
It's nothing but a scam I bought a…
It's nothing but a scam I bought a robotic dog supposedly it turned out to be nothing but a cheap $10.00 toy I never learn if it's to good to be true stay away. Should have read the reviews first.
Amazing company!
While it may seem pricey at first, the cloaks are well worth the price! Amazing quality, fits well, and I get compliments all the time!

Svar från Lunafide
I love this damn thing for real!
Wanted to wait a month or so before writing this, because I think companies like this appreciate a real review of it in use, not just first blush observation. Storytime: I saw a couple wearing these cloaks one night out at dinner. They referred me to Lunafide and I spent quite a bit of time looking thru the inventory - which is substantial. I knew I wanted a cloak, but I wanted something very understated and classy - fitting my personality. So I decided on the Raven God Ultra Cloak. The guy I had seen wearing his seemed about my size and his was about a size too small. I'm 6'2" 230. So I went with a 3XL thinking that should be just about right for a big "overcoat style". What a well made product. It was big, heavy and has that delicious black wool inner lining. I was smitten! Exactly what I wanted. Now, I probably should have done the 2x, because the sleeves are long and it's just a little too big. However, because of how smart they make the cuffs, I was able to do a French Cuff style and it fits flawless! Think of it like the best cigar robe/cloak/hoodie you've ever owned all together.
Last thing I'll mention is about customer service. I was in the process of moving when I ordered it, and I reached out with my dilemma of needing it shipped to my new address if possible. They were super responsive & accommodating and updated everything for me. Shipping time for a custom product was on point and worth the wait.
This is a no BS review, if I had any complaints, they would be above. I don't. Just order it and you won't have any remorse. Ok bye!

Svar från Lunafide
Fun, artistic designs
The order was received as specified, fine customer service, excellent fit, fun artistic designs. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







