Odette I finally got the right answer on the third try. It would have been much better to get it on the first try. I hope customer support can better understand user queries from the start. ３回... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have seen a huge improvement when it comes to creating character consistency on Lumeflow which is why I bumped it up to 3 stars for now. I keep getting this error Something went wrong. Please... Se mer
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Lumeflow er helt igennem et godt program, med dets mangfoldighed af muligheder - uden at have den store forforståelse. For at få et godt resultat anbefales det, at du som bruger altid sørger for at b... Se mer
Företaget har svarat
Je ne fais pas encore partie des abonnés du site Lumeflow.ai. Malgré cela, le service clientèle m'a répondu non seulement très rapidement mais avec professionnalisme. Je tiens tout particulièrement à... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
LumeFlow AI gives creators access to the market’s most advanced AI video model API, plus a wide range of popular models including Seedance, Kling, Veo, and Nano Banana. Easily turn ideas into high-quality videos, share your creations, and unlock monetization opportunities.
Kontaktuppgifter
Unit 720, 7/F Star House 3 Salisbury Road Tsim Sha Tsui HK, Hong Kong
- support@lumeflow.ai
- lumeflow.ai
4,4
Utmärkt
61 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
La forma rápida que trabaja la app
18 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Alexandro,
Thank you so much for your review! We're thrilled to hear you had a great experience with LumeFlow. Your feedback means a lot to us, and we truly appreciate your recommendation!
If you ever need assistance in the future, feel free to reach out. We're always here to help.
Best regards,
LumeFlow Team
Svar från Lumeflow AI
Dear Goku,
Thank you very much for your comment.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
Worked well no flaws
17 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
We sincerely appreciate your kind review and are pleased to learn that you had a satisfactory experience with LumeFlow.
We remain committed to providing you with reliable and efficient service going forward.
Best regards,
LumeFlow Support Team
Best AI image to video
Best AI image to video, fast and reliable,you can get very creative with it, without limits.
17 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Rares,
Thank you for your excellent review and for recommending LumeFlow to others. It is a privilege to receive such positive feedback from our customers. We are committed to maintaining the standards of quality that have earned your confidence.
Please feel free to reach out should you have any questions or require further assistance. We are always happy to help.
Yours faithfully,
The LumeFlow Team
Unusable standard seedance model forces people to spend extra on vip
Unusable standard seedance model. Will result in hours only to fail. This forces someone to spend more credits for a new vip version they made.
The vip version has been bad the last week compared to what it used to look like in the past and the cost is 4 times the prices of the standard model that doesn't work and that's why it's shady. They will explain it as high in demand but that is nonsense to wait hours. Other platforms generate at least within an hour not half a day.
This is just a way to hustle people and push them towards the vip version which just generates at the speed that the standard used to generate until they came up with that vip. I dislike this because it's dishonest and it didn't exist when many people first got the plan.
14 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Tony ,
We sincerely apologize that your experience did not meet your expectations. This is not the standard we strive for at LumeFlow, and we take your feedback very seriously.
We want to make this right for you. Please contact our support team directly with your order details, and we will prioritize your case to ensure a satisfactory resolution.
We look forward to hearing from you and resolving this matter promptly.
Best regards,
LumeFlow Team
Worth to try.
16 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Armansyah,
Thank you for your review.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
peak ai tool
16 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Buds,
Thank you very much for your comment.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
Lumeflow AI review
Lumeflow AI is very easy to use with videos that exceed my expectations
15 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Marvin,
Thank you very much for your feedback.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Love good nice 👍
16 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you for your review.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
easy to use and impressive high uality models
they platform is easy to use and understand and the number of models are impressive
15 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you very much for your feedback.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
The Site Has A Lot Of Tools To Use And…
The Site Has A Lot Of Tools To Use And It's Pretty Awesome.
15 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Sherri,
Thank you very much for your comment.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
Svar från Lumeflow AI
尊敬的用戶：
非常感謝您的評論。
我們很高興我們的服務對您有所幫助。
如果您需要任何其他協助，請隨時與我們聯繫。
LumeFlow 支援團隊
I subscribed to Lumeflow.ai’s lifetime…
I subscribed to Lumeflow.ai’s lifetime plan thinking it was a great deal. However, after more than a week of struggling, I still couldn’t generate a decent character reference image using an uploaded photo.
Out of curiosity, I tried Freepic’s trial. Within just two attempts, I got exactly the result I wanted. It left me wondering if I was even using the same type of AI tool.
I’m quite disappointed with Lumeflow. Key issues I’ve faced:
• Difficulty creating reliable character references
• No easy way to edit images like Freepic
• Unable to train a custom AI model on character references
FIX YOUR SH*T LUMEFLOW
7 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Thank you for your comment.
We regret that you are not satisfied with our product. Could you please tell us the order number or email address?
We definitely will provide you a satisfactory solution.
LumeFlow Support Team
Svar från Lumeflow AI
Dear Kanybek,
Thank you for your review.
We are always here to help if you have any issues.
LumeFlow Support Team
Great and fast support
I had a great experience with LumeFlow’s customer service. The support team was very responsive, and my issue was resolved quickly and efficiently.
A special thank you to Ivy, who personally assisted me and handled everything in the best possible way. Truly excellent service!
2 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Giovanni,
Thank you very much for your comment.
If you need any other help, please let us know.
LumeFlow Support Team
Great customer support
I found LumeFlow while searching for video generation AI. I find it really useful, and the support is really quick, helpful and friendly - thank you, Kat!
28 mars 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Anja,
Thank you so much for your feedback!
We are always here to help if you have any issues.
LumeFlow Support Team
The products are well explained by…
The products are well explained by mail, and they are helpful when the problem arises even today is weekend.
29 mars 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Chin Yee Chong,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Keine seriöse Firma !!!
Ich habe im Dezember 2025 ein lebenslanges Abo mit 1500 Credits per Monat erworben. Bis Mitte Januar hat alles funktioniert und danach wurden die Credits nicht mehr aufgeladen. Nach vielen Beschwerde-Mails in denen immer mir die Schuld zugewiesen wurde und sinnlosen Ratschlägen, wie z.B. den Browsercache zu löschen, geraten wurde. Erst als ich drohte mich beim 'Hong Kong Economic and Trade Office (HKETO Berlin)' zu beschweren, wurden mir am 25.03.2026 nicht 1500 sondern nur 1420 Credits aufgeladen. Ich hoffe, zukünftig jeden Monat, wie vereinbart 1500 Credits zu erhalten.
10 februari 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Karl-Heinz Dengler,
Thank you for contacting us, and we are sorry for the problem you encountered.
Could you please tell us your email address or order number? We are always ready to help you resolve this issue.
Thank you for your understanding.
LumeFlow Support Team
Service clientèle au Top (Kat)
Je ne fais pas encore partie des abonnés du site Lumeflow.ai. Malgré cela, le service clientèle m'a répondu non seulement très rapidement mais avec professionnalisme. Je tiens tout particulièrement à remercier Madame KAT pour sa gentillesse ainsi que pour son aide. J'espère aussi que mes suggestions les encouragera à améliorer le site afin de permettre la liberté totale de créativité.
Je leur donne ⭐⭐⭐⭐⭐ ( Johnny )
18 mars 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear John,
Thank you so much for your feedback!
We are always here to help if you have any issues.
LumeFlow Support Team
Zero stars would be better
Zero stars would be better. Another fake product description. The product is not free. The description is as fake and untrustworthy as the fat man with the golden hair from a banana republic.
28 februari 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Allan,
Thank you for contacting us.
Please note that our product is not free.
Could you please tell us your email address or order number? We are always ready to help you resolve this issue.
Thank you for your understanding.
LumeFlow Support Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.