Odette I finally got the right answer on the third try. It would have been much better to get it on the first try. I hope customer support can better understand user queries from the start. ３回... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have seen a huge improvement when it comes to creating character consistency on Lumeflow which is why I bumped it up to 3 stars for now. I keep getting this error Something went wrong. Please... Se mer
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Lumeflow er helt igennem et godt program, med dets mangfoldighed af muligheder - uden at have den store forforståelse. For at få et godt resultat anbefales det, at du som bruger altid sørger for at b... Se mer
Företaget har svarat
Je ne fais pas encore partie des abonnés du site Lumeflow.ai. Malgré cela, le service clientèle m'a répondu non seulement très rapidement mais avec professionnalisme. Je tiens tout particulièrement à... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
LumeFlow AI gives creators access to the market’s most advanced AI video model API, plus a wide range of popular models including Seedance, Kling, Veo, and Nano Banana. Easily turn ideas into high-quality videos, share your creations, and unlock monetization opportunities.
Kontaktuppgifter
Unit 720, 7/F Star House 3 Salisbury Road Tsim Sha Tsui HK, Hong Kong
- support@lumeflow.ai
- lumeflow.ai
4,4
Utmärkt
61 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It’s the best AI filmmaking software
It’s the best AI filmmaking software I’ve ever used.
Its template system and generation technology helped me create high-quality, cinematic, and emotionally impactful narrative visuals.
Whenever I encountered technical issues, Technical Support Specialist Odette always helped me solve them with precision, professionalism, and genuine sincerity.
I truly believe future filmmakers will love this user experience.
The platform is genuinely impressive, and I’m excited to continue creating with it.
Odette, thank you again for your professional and thoughtful support.
16 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Lumeflow er helt igennem et godt…
Lumeflow er helt igennem et godt program, med dets mangfoldighed af muligheder - uden at have den store forforståelse. For at få et godt resultat anbefales det, at du som bruger altid sørger for at beskrive i detaljer, hvad du ønsker dig af resultatet - 9 ud af 10 gange lykkedes det 😉
Kan kun anbefale Lumeflow
10 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Ole,
Thank you very much for your feedback.
We are always here to help if you have any issues.
LumeFlow Support Team
I have seen a huge improvement when it…
I have seen a huge improvement when it comes to creating character consistency on Lumeflow which is why I bumped it up to 3 stars for now.
I keep getting this error Something went wrong. Please try again later, with my credit depleting for a failed output. Lumeflow you should be able to easily credit people back for failed output
Create a section in your app where users can submit new features and the community can vote. We need a feature similar to Magnific spaces, and also where we can easily just point on an object in an image and make precision edit, like change the colour, amongst other things. Lume flow give higgsfield a run for their money
9 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Sommadina,
We sincerely apologize for the experience you had.
This is certainly not the level of service we strive to provide, and we completely understand your frustration.
Lumeflow automatically returns coins for failed videos.
Please reach out to us directly at support@lumeflow.ai with your order details, and our team will prioritize resolving this for you immediately.
LumeFlow Support Team
Svar från Lumeflow AI
Dear Customer,
Thank you so much for your wonderful review!
Your kind words truly motivate our team.
If you need any other help, please let us know.
LumeFlow Support Team
lowkey amazing generation
6 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Austion,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Lumen is incredible!
Lumen is incredible!
Even in my first use, the experience was awesome, easy to navigate and learn.
6 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
We're so glad to hear you had a great experience.
Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
Eu gosto do aplicativo por que ele é Completo
Eu gosto do aplicativo por que ele é bem completo, oferece preços justos para as assinaturas, e a comunidade é muito boa e apoiadora! O trabalho de inteligência artificial também é muito aprimorado
5 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you for the amazing feedback!
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
good job aaaaa
29 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
the ui soo smooth,user friendly,a lot…
the ui soo smooth,user friendly,a lot of disc offer for upgrade package
5 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Dark,
Thank you so much for your wonderful review!
We're delighted that our support team provided you with excellent service. Your kind words truly motivate our team.
We appreciate your support and look forward to serving you again!
LumeFlow Support Team
Amazing tool good
3 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Direk,
Thank you for the amazing feedback!
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
Great app and gave me get a better…
Great app and gave me get a better experience
2 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
We're so glad to hear you had a great experience.
Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
Quite and effective support from…
Quite and effective support from Odette.
Happy client.
1 maj 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Willy,
Thank you very much for your feedback.
We are always here to help if you have any issues.
LumeFlow Support Team
Svar från Lumeflow AI
Dear Kazuto,
Thank you for the amazing feedback! 😊
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
good quality
31 mars 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Tarek,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
The best ai tool
27 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Jonathan,
Thank you for the amazing feedback! 😊
We truly appreciate you taking the time to share your experience — reviews like yours inspire us every day.
Don't hesitate to reach out if you ever need help again!
LumeFlow Support Team
Great stuff
25 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Customer,
Thank you very much for your feedback.
We are always here to help if you have any issues.
LumeFlow Support Team
lumeflows very own Ivy was a positive…
lumeflows very own Ivy was a positive and thoughtful help who acted swiftly on my issue and was clear to what she had done . Very happy with the support and a big 5 star experience. Thank you Ivy!
22 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Ronnie,
Thank you very much for your comment.
Don't hesitate to contact us if you have any questions or concerns.
LumeFlow Support Team
Lume flow is best for creating epic…
Lume flow is best for creating epic movie scenes and video game content
22 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Orlando,
Thank you very much for your comment.
We are glad that our program helped you.
If you need any other help, please let us know.
LumeFlow Support Team
Svar från Lumeflow AI
Dear Josh,
We're so glad to hear you had a great experience.
We will be especially happy to receive such positive feedback. Thank you for recommending us — your support means the world to our team.
We're here whenever you need us!
LumeFlow Support Team
great it is good
2 april 2026
Omdöme utan inbjudan
Svar från Lumeflow AI
Dear Евгений ,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our product has met your expectations.
We appreciate your trust in LumeFlow and look forward to serving you again. Should you require any assistance in the future, please do not hesitate to contact our support team at any time.
Sincerely,
LumeFlow Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.