Promotion terms were split between the payment section and promotion screen. Oddly, cash balance got tagged as promo even after I skipped the offer. A promotion can be average and still be clear; this... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Time-out settings were hidden under responsible play, then another menu inside that. Took longer to find than the actual cashier. The account page gave me nothing clearer. I had to check the same scre... Se mer
Recently played forgot last night’s slot. Somehow, search results disagreed with provider filters. I only wanted to finish one round cleanly. The same detail was still wrong before bed.. T... Se mer
Started a small 37 withdrawal mainly to test the payment area. It moved to processing, then back to balance, and the reason field just said "manual check". Customer support was still showing the same... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the spend history only covers 30 days…
the spend history only covers 30 days and there is no export, so checking what i deposited over 3 months means screenshotting the page monthly and keeping them myself. not much of a control
The support ticket states "waiting for…
The support ticket states "waiting for player" even though I submitted the utility bill yesterday.
I looked twice, same file, unchanged status, no clear next step.
The records continued to show the issue as unresolved
wednesday afternoon was when the…
wednesday afternoon was when the problem started. The cashier button hid behind the keyboard on my small laptop. It was already my second coffee, so maybe I was impatient, but still. Not a disaster, just a very poor account experience.
My date filter ignored the last two…
My date filter ignored the last two withdrawals
Started a small 37 withdrawal mainly to…
Started a small 37 withdrawal mainly to test the payment area. It moved to processing, then back to balance, and the reason field just said "manual check". Customer support was still showing the same old note afterwards
At the bingo hall
At the bingo hall, one staff member said the late game was included with my pack, another said it needed a separate ticket. I only found out at the table when the caller had already begun.
Even after relogging
Even after relogging, the conversation ended before anything was fixed
Date filter ran without a hitch.
The reload promotion seemed simple
The reload promotion seemed simple: expiry timer showed one date in promos and another in the wallet. Why show one thing first and another later
Mobile cashier button disappeared
wagering counter went from 62% back to…
wagering counter went from 62% back to zero overnight, nobody can explain it.
The withdraw button sat behind the…
The withdraw button sat behind the keyboard on a battered Galaxy
Sweet Bonanza was still sitting in…
Sweet Bonanza was still sitting in favorites after I logged out.
been around about ten days
been around about ten days. one chat, asking whether my debit deposit had cleared, and it had. cant tell you much about how they deal with a large withdrawal or a dispute just yet, but that first interaction was fine.
Login codes arrived out of order while…
Login codes arrived out of order while making dinner.
Somehow, Face ID worked once then asked for email again.
boring account functions should just work.
I would not have cared if the site had shown one honest status
Live chat reached position two
Live chat reached position two, refreshed, and sent me back to eighteen. After the third attemt I stopped trying, and the status was unchanged at breakfast.
The date filter counted Friday as…
The date filter counted Friday as Saturday. After that, the weekly total changed between devices. maybe it applied later, but the page never said so. It was a small issue until the account pages kept disagreeing
Withdrawal approved
Withdrawal approved, then flagged again the next morning for no reason.
small phone login looped again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








