From my experience, what bothers me isn't that things break, everything breaks sometimes. It is that there is no status screen anywhere. When the website went down on 6 May there was nothing on the we... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My passport scan did not work in the upload preview. Then the error just stated try again. Say what file is needed before blocking the payout. The entire process was more confusing than it had any rea... Se mer
Liam from live chat after a reload got back my vanished free spins while dinner sat waiting after a reload I was still on the profile screen in the chat while mobile. My dinner went before bed cold, b... Se mer
the offer said no wagering on the winnings from free spins. the terms said the winnings from free spins are subject to 35x. those two sentences were on the same page, one under the other, on the s... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chat closed mid-sentence
Local currency displayed incorrectly.
Deposit limit activated too late.
i know it was the weekend but the…
i know it was the weekend but the withdrawal request vanished from histroy entirely. Support could only say they were checking. seriously.
From my experience
From my experience, the app does the easy half well.
Deposits, slots, promos, all fine on a phone.
The cashier, the limits and the files all need a laptop.
Why build half an app and stop there?
Withdrawal remains pending again.
I asked a simple verification question…
I asked a simple verification question in support ticket.
The answer was a full wall of generic terms and still didn't say which file was failing.
Customer support was still showing the same old note afterwards.
I noticed the reply was clearley copied…
I noticed the reply was clearley copied and pasted after making a small deposit.
Free spins vanished when I reopened…
Free spins vanished when I reopened Live Blackjack on mobile
The issue was not about losing money
The issue was not about losing money. It was that new games disappeared from the lobby, which made the process feel unreliable.
I reduced my limit and got no…
I reduced my limit and got no confirmation email, no clear start time, nothing. Just a small green banner that vanished before I could even screenshot it. I closed the tab after that because the whole flow felt messy
nothing stood out as impressive
nothing stood out as impressive. I browsed the lobby, the mobile page FAQ, and the deposit limit page, and FINALLY every section I clicked through functioned normally.
On weak hotel Wi-Fi the site kept…
On weak hotel Wi-Fi the site kept forcing a fresh login. Other pages launched without trouble
I used the contact form because chat…
I used the contact form because chat was full. The automatic reply arrived, then nothing. ticket #4419 still has no agent name or update after two days. The detail mattered because the balance had changed.
i understand why documents are needed
i understand why documents are needed, thats not the complaint. the complaint is that the whole KYC only starts when your money is already waiting, and nobody mentions it at signup, on the deposit screen or in the welcome email
I read the terms before starting
I read the terms before starting, but the expiry time was shorter than advertised. That left me feeling misled rather than simply unlucky
The time-out page looked active at…
The time-out page looked active at first. Somehow, the cashier still allowed another deposit next morning. control pages should reduce confusion, not create more. The screenshot was already in the thread same screen
Free spins werent there at first
Free spins werent there at first, then showed up after signing out and back in. A bit of a nuisance, but the rewards tab ended up matching the promo page.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








