Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... Se mer

Betygsatt 1 av 5 stjärnor

The eagle 7 worked great for a year then I decided to upgrade two a triple shot so I could get side scan. From everywhere I saw it said it was compatible and it has the same plug in. When I get the ne... Se mer

Betygsatt 3 av 5 stjärnor

Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely... Se mer

Företagsinformation

  1. Sportfiskebutik
  2. Hobbybutik

Informationen kommer från olika externa källor

Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.


Kontaktuppgifter

  • 4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, USA

  • lowrance.com

3,0

Medel

TrustScore 3 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great price, u will be happy.

Product arrived fairly quickly but can’t be price. Best I saw online. Turned my old depthfinder that was just sitting in box into a great fish finder for the ice. Couldn’t be happier.

3 februari 2023
Betygsatt 3 av 5 stjärnor

The one thing that would really be…

The one thing that would really be helpful are better installation instructions and what you will need with each component. Example, what is needed for the water speed wheel to install. Cable, T, Short cable, where it hooks up, and how to set it.

1 februari 2023
Logotyp för Lowrance

Svar från Lowrance

Hi, Ronald! Thanks for your feedback. We're always looking for ways to be the best and appreciate you taking the time to let us know. We'll forward your comment to management for consideration. Thanks again!

Betygsatt 1 av 5 stjärnor

Tried to give business directly to the…

Tried to give business directly to the source. But like others have said. Customer service lacks greatly and package hasn’t even shipped yet from a week ago. Working on canceling order and will order it from someone else who can handle shipping in a reasonable time frame for something simple.

6 februari 2023
Logotyp för Lowrance

Svar från Lowrance

Hi, Tristan. We're so sorry for the delay. We see the order was placed on Sunday, February 5th. The item shipped Tuesday, February 14th and delivered on Friday, February 17th. We don't see what held the order up but we will forward this complaint to management. Again, we apologize for the delay.

Betygsatt 4 av 5 stjärnor

Got my order fast

Got my order fast. Just wish they sent the ice transducer with better instal instructions. But I got it figured out with a lil help from youtube.

29 januari 2023
Logotyp för Lowrance

Svar från Lowrance

Hi, Chris. Thanks for your feedback. We will forward your comment on to our research and development for review. We're always looking for ways to be the best! Thanks for choosing Lowrance, we appreciate you!

Betygsatt 5 av 5 stjärnor

I ordered a part and after it was sent…

I ordered a part and after it was sent I found I had the part I needed in a lowrance box hidden in the bottom. A After e-mailing Kristine Charrler @ navvico about this problem. She sent me a fed-x label so I didn't have to pay $45.00 to send it back! GREAT CUSTOMER SERVICE and GREAT REPERSENTIVE!!

28 januari 2023
Logotyp för Lowrance

Svar från Lowrance

That's great to hear, Jon! We will forward your compliment to her manager, she's definitely a keeper. Thanks so much for the positive review!

Betygsatt 5 av 5 stjärnor

New cover for my graph

The cover for my T1 graph fit better than OJ's gloves. Price waa right, shipping was fast..

28 januari 2023
Logotyp för Lowrance

Svar från Lowrance

Hi, Larry! That's fantastic!! Thanks for sharing your experience. We appreciate you!

Betygsatt 5 av 5 stjärnor

Great service

I ordered an additional power cord for my Lowrance so I could practice with the unit at home during the winter months. First off, Lowrance was incredibly fair on the price of the cable. I did not expect a price under $20 for anything marine electronic related. Credit definitely goes to Lowrance for not trying to gouge a customer on cost. Secondly, there was no shipping charge and the cable arrived within a week! Who does this? Thank you Lowrance!

5 februari 2023
Logotyp för Lowrance

Svar från Lowrance

Thank you so much for the positive review, Robert, that's great to hear!! We appreciate you!

Betygsatt 5 av 5 stjärnor

The order was processed and the cover…

The order was processed and the cover showed up in a timely manner with no complications. That’s the way it is supposed to happen!

3 februari 2023
Logotyp för Lowrance

Svar från Lowrance

Thanks for the positive review, Jeff! We truly appreciate you! ...and we're very happy to hear that your order met expectations. Thanks again!

Betygsatt 1 av 5 stjärnor

READ THIS FIRST!!!

I thought it would be better to go to lowrance directly to make the switch from Garmin. I purchased an active target bundle with a 9 in graph with a 3 in 1 transducer for a total of $2771 and change. Added next day ship as I had a tournament coming up. (Which i missed, but they apologized) They sent me only the 3 in 1 and kept my card in limbo for almost a week and gave me the runaround about the rest of my order. The customer service is AWFUL. You can't call, only email which means response if and when they feel like it. Ended up going to Bass Pro and just re doing the Garmin equivalent, which was about $700 cheaper. And they also had exactly what I ordered from Lowrance in stock, but because of my bad experience I decided to go with Garmin. Now I am in limbo trying to return the 3 in 1 and cancel my original order for a refund...

26 januari 2023
Logotyp för Lowrance

Svar från Lowrance

Hi, Shawn. We're so sorry to hear you had a negative experience. We see that the situation has already been escalated and Deana is in charge of getting it taken care of. We still wanted to apologize for the experience you had. We want nothing but the best for our customers. Sorry we missed the mark this time.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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