Lowdham Leisureworld - Nottingham Omdömen 2 159

I had to order replacement parts from America for our trailer and have been grateful and impressed by the help and service Lowdams provided. Chloe Harvey went above and beyond to help get the parts from the states and has been prompt and diligent providing excellent customer care.

My friend purchased a camper van and all the staff were lovely and friendly. Nothing was too much trouble and they went above and beyond.
The camper was immaculate and Nathan who was the sales person and who did the handover was very knowledgeable with all aspects.
Thank you to everyone.
Barry & Hilary

Very impressed with the service from Stuart T at Lowdhams….. having ordered a van in October 25 I was regularly kept up to date with updates of its manufacturing and delivery.
Yesterday I collected it and had a very comprehensive handover and plenty of coffee!!
I was unable to stay onsite overnight as they like you to do to familiarise yourself with help at hand but have been invited back to stay any time to take advantage of their expertise and have a 24hr helpline available should I need it.
I cannot recommend Lowdhams and in particular Stuart T highly enough.

Although there is a couple of small snags to put right which is expected like a button on a draw and catch on a cupboard. Gordon was fantastic very helpful and attentive and i would recommend anyone wanting a new motorhome to go and speak to him.

Sandra Whitlock was very helpful and friendly as was all the staff. Would highly recommend.
Thank you

The team at Lowdhams were incredibly helpful. From our first enquiry to driving away with our new to us caravan, they couldn't have been more friendly, helpful, and understanding. Before we left we had a thorough walkthrough of how everything worked, along with a phone number for when we forget anything. The discount card for local services is a nice touch. We feel confident in our purchase.

We recently bought a Sunlight Cliff 600 Adventure from Lowdhams Leisure and had a great experience throughout.

Jamie Middup was very knowledgeable and always available to help at each stage of the purchase, which made the whole process smooth and reassuring. The overnight stay at Lowdhams after purchase was also a really useful way to get to know the van properly.

Highly recommend Jamie and Lowdhams Leisure.

Gordon has been most helpful throughout answering our queries and sending additional information about our vehicle. He explained the essential things we need to know with great clarity and patience and is reliable and knowledgeable about the product.

Nathan was very helpful and knowledgeable. He saw us through the whole process of selecting the right van for us, through to handover and follow up, once we had our new van.
Everyone at Lowdhams were friendly and helpful.
We weren’t pressured in anyway and Nathan particularly was was patient answering all our questions and following up with queries.
This is our second campervan from Lowdhams and I wouldn’t hesitate recommending them, for a great choice of vehicles, excellent staff and service.

Jamie was incredibly patient while I was looking to buy a campervan. He took me for a test drive and explained all the options available including solar and lithium batteries. He was always professional and kept in touch post visit. Although I ultimately ended up buying from a dealer at the NEC, I really appreciated Jamie's knowledge and honest, straightforward approach. I would definitely recommend him and Lowdhams.

Thanks Chris for your excellent service today this is the second motorhome from Lowdams never to much trouble in sorting warranty problems out don’t care what anyone says you will always get teething problems thanks again Chris for a excellent handover today Andrew Cheryl

I collected my caravan today from Lowdams following a service, however due to a miscommunication from a service advisor the "advisory" fault he reported to me over the telephone turned out to be a major safety issue, making taking the caravan away totally unsafe. Fortunately on this occasion I was being dealt with by the super efficient service advisor Jenny, she arranged for the workshop manager to come over to discuss the issue and the work required. He arranged to get the caravan back into the workshop and do the necessary work straight away.
So a big 5 star review and thank you to both Jenny and the workshop team.
All told what would have been yet another trip to pick the van up and a disappointing experience with the service department, it was saved by Jenny's proffesionalism.

Also worth a mention is Sally the service receptionist who fields the never ending stream of telephone calls. She is both super friendly and super efficient.

Kiran, in the Service Team, provided a great service helping to resolve a warranty registration issue with Hymer - who proved to be frustrating for both myself and Lowdhams.

He was great at chasing down a resolution and always returned calls and emailed as promised.

The issue is now resolved - many thanks !!!

Our first caravan as we approach retirement. The whole process from our first visit browsing, to buying and collection has been excellent. A really laid back and enjoyable experience. Thank you. Simon & Lisa

Good to deal with, all present and correct with vehicle and pick-up as promised. As it was a complex vehicle, handover could have been more comprehensive.

We purchased a caravan from Bryan last week and the whole process to start to finish was excellent. Bryan was super helpful and informative and we absolutely love our new caravan!

Good people, clear communication, well prepared caravan and generally the feeling that I will be looked after

A nice experience from start to finish, helpful staff on the phone, no pressure to buy.

We had a great experience at Lowdhams Leisureworld from start to finish. On our first visit we met Chris who happily spent a good 45 minutes showing us various Motorhome options. We went away to mull things over and never felt pressure to make quick decisions. Ultimately, we chose a pre-loved van as newcomers to the motorhoming world. Chris even came in to work during his Xmas break to allow us to view the vehicle. Having just picked it up and stayed over at the rally site for 3 nights, we are more than happy with our van choice and the service we received. Over and above the call of duty from start to finish.

This new caravan is our 5th from Lowdhams, and as on all previous occasions, the patience, courtesy and attention to detail from all the staff who assisted us in the change was outstanding. Bryan, who had the main role in our purchase was friendly, professional and always able to provide useful advice and we were very reassured by the level of care he showed. Our thanks too go to Mark whose assistance and advice were so valuable in sorting out the best way to arrange the financial aspects of the process. Nothing is too much trouble for him and we greatly appreciate all his help in many respects. Handover of the caravan was exemplary too. Sue covered every aspect in full detail and was always happy and able to answer any question. We left feeling that we could confidently and enjoyably use our caravan, having had such an excellent handover experience. We look forward to using the new caravan, with our enjoyment having been added to by the efforts of Bryan, Mark and Sue - all of you a credit to Lowdhams. Many thanks to all.
George and Trish McGarry