Lovebloomboutique Omdömen 

358
•
TrustScore 2.5 av 5

2,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Avoid like the plague. Too good to be true, pictures don't reflect the quality of the products and frankly the price should give it away. Items take ages to arrive, are poor quality and despite giving... Se mer

Betygsatt 2 av 5 stjärnor

Time they took to be delivered ( especially as wanted for wedding) Dresses were lovely but sizing not as expected, ordered usual size but think in future people need to order next size up. Retur... Se mer

Betygsatt 1 av 5 stjärnor

If it could be 0 stars, that's where I would rate this operation. After many frustrating emails back and forth with their customer support I followed the exact details of the return process, which inc... Se mer

Betygsatt 5 av 5 stjärnor

Although the sandals I ordered turned out to be beige rather than the grey they were described as they are still a lovely item. Unfortunately I hadn’t realised the size shown was not a uk size but... Se mer


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

358 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 73 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,3

Alla omdömen

(358)

358 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great service with frequent updates and…

Great service with frequent updates and well packaged.

7 juli 2026
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Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Jill,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

NEVER EVER EVER USE THIS COMPANY

NEVER EVER EVER USE THIS COMPANY. ITEMS ARE TERRIBLE QUALITY, AND THEY WON'T REFUND YOU OR LET YOU RETURN AN ITEM. INSTEAD ASK FOR PHOTOS AND TRY TO OFFER REPLACEMENTS AT A COST TO YOU. NOT COMPLIANT WITH LEGISLATION IN COUNTRIES THEY ARE SELLING IN. QUALITY IS SHOCKING, SERVICE IS TERRIBLE. AVOID AT ALL COSTS

1 juli 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Laura,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Total scam

Total scam. Bought two pairs of trousers for my wife. They were two totally different sizes, missing labels, stitching falling apart, late delivery and poor quality material. Customer support suggested I found 'sizing tricky'. (I assume they clearly find it tricky) and 'as a courtesy' they would replace them at a cost to me of 80% of the purchase price. The website advertised free return and refund. The glossy website is a front for shoddy goods that Temu would be ashamed of.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Euan,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Faking everything they can

Faking everything they can. Address, phone, website, clothing. Poor quality clothes and shoes that have no tags but the they dont offer returns to tagless item... yeah, a total scam, in every possible way. They are asking me to wear the dress and send the pic to prove it is large on me....
How does UK govt allow and approve such thiefs to run these scam china companies?!?

6 juli 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Rohini,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

They are making my return very…

They are making my return very difficult, the shipping cost to America is more than the price of the goods.
Based on the available evidence, I would classify Love Bloom Boutique as high risk. Reasons include: ❌ Very poor independent customer ratings. ❌ Numerous similar complaints about quality and refunds. ❌ Lack of clear evidence of a corresponding UK registered company. ❌ Multiple reports that products are shipped internationally despite UK branding.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Andy,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Really really poor quality products

Really really poor quality products, worse quality than SHEIN or TEMU, long delivery times and they do not authorise returns but keep fobbing you off with discount codes on repeat purchases. Do not order from this website as the photos do not portray the actual items. Their customer service doesn’t exist. Overall a really really untrustworthy company selling dreadful quality items. Do not waste your money. Of If I could give it zero stars I would. Avoid at all costs.

4 juli 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi No,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Wouldn't even give them 1 star

Wouldn't even give them 1 star! Clothes are of the cheapest quality and when you try to return items (even when faulty) they send you long drawn out emails saying the same thing but not actually addressing your concerns, then want YOU to pay for returning their cheap items or will offer you a 30% refund. Companies like this should be shut down. The worst experience. Avoid at all costs! Clothes look way nicer online also

1 juli 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Juliana,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Ordered 2 bras when they arrived one…

Ordered 2 bras when they arrived one was the correct size and on was the wrong size. I did everything they asked of me to get either a refund or the correct size bra sent out to me but I heard nothing. I’ve contacted them and heard nothing.
THEY ARE A SCAM THEY TAKE YOUR MONEY AND YOU DON’T GET THE GOODS. DON’T BE FOOLED LIKE I WAS.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Evesham,

Thank you for taking the time to share your feedback. We’re sorry that this has been your experience with us, and we completely understand why this would be disappointing.

We’d like the chance to investigate what happened and help resolve the issue properly. For your privacy, please send your order number or contact details through our official support channel so our team can assist you directly.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Update on my review I posted 16/06/26

I reviewed this company on 16 June 2026 as they were refusing to refund my purchase of a dress that eventually arrived but was completely the wrong dress in style and material, only the material colour was similar.
Since that time, I requested a refund repeatedly but it has not yet been paid in full and only a 10% refund was offered. They also offered 50% of my next order, AS IF!!!
I wrote a 1 Star Review on 16 June 2026 and the company complained to Trustpilot saying that the review contained "harmful or illegal content"; it was nothing but factual. Harmful only to lovebloomboutique.com
The only thing it could harm was lovebloomboutique.com's business!!
Today, I received an email from Trustpilot which stated lovebloomboutique.com believed that my review was linked to the wrong business - it wasn't.
This company, it seems, will try anything to avoid their business practices being highlighted.
I wish I had read all these bad reviews before I ordered. It states it is a UK company in Cambridge but the clothes come from China and they are nothing like the pictures of the website.
Really REALLY don't use this company!

1 juli 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Jan,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

I reviewed this company on 18 June 2026 - UPDATE

I reviewed this company on 18 June 2026 as they were refusing to refund our purchase of cowboy boots as they could not provide them in the colour we ordered.
Since that time, we have requested a refund repeatedly but it has not yet been paid.
We wrote a 1 Star Review on 18 June 2026 and the company complained to Trustpilot saying that the review contained "harmful or illegal content"; it was nothing but factual.
The only thing it could harm was lovebloomboutique.com's business!!
Today, I received an email from Trustpilot which stated lovebloomboutique.com believed that my review was linked to the wrong business - it wasn't.
This company, it seems, will try anything to avoid their business practices being highlighted.
Really REALLY don't use this company! We still haven't received our refund.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Alex,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Site says ‘free returns’

Site says ‘free returns, no hassle’
They offered 15% off next order
Then 30%
45%
Customer has to pay shipping and customs
Dreadful company

30 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Helen,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Absolute scammers!!

I ordered a cardigan thinking that this company were UK based as it states Free Royal Mail Shipping within the UK. Item took nearly 3 weeks to arrive and quality was awful. The sleeves were also much too long for me so I requested to return it and have a refund. They replied saying I should have checked measurements before ordering (there were none!) and asked me to upload a photo or video of me wearing it to prove it didn't fit!! I obviously refused and asked again for a full refund. They then asked me to send them $15 to cover postage and they would send me another in the 'correct size' and very generously allow me to keep the first one!! Again I asked for a refund. They then offered me a refund of 10% - £3.90!!! I contacted my bank who were very helpful and opened a dispute and reimbursed me in full within 30 minutes.

This company is an absolute SCAM!!

9 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Hilary,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

AVOID THIS COMPANY!

I ordered two pairs of sandals that looked stylish and were supposedly orthopedic. Since I normally wear a size 8.5, I ordered a size 8 and a size 9, assuming that with their hassle free return policy, I could return the size that didn't fit. The sandals arrived and were cute, but the off gassing smell from the plastic material was overwhelming. The size 8 was small, but wearable if I aired them out. The size 9 was too large. I contacted the company immediately to begin a return of one pair, but carelessly miscopied the customer service email address. By the time I realized my error, it was exactly 30 days since the sandals were delivered. This is the window of time that is advertised on their website for hassle free returns.

I sent an email to the correct address and received a reply the next day. This was the beginning of a 10 day email exchange ( 18 total) with 7 different "customer service reps". In my first email, I clearly stated that I wanted to return one pair of sandals and requested the return instructions and return shipping address. First, they asked for several photos. Then, they offered to send a replacement for $18, I restated that I didn't want a replacement, and that I wanted to make a return for a refund . Next, they offered me a FREE replacement, then they offered me a different product of equal value, When I said, once again. that I didn't need another product, they said that their final offer was a 45 percent refund, and I didn't have to return the shoes. By this time, I was exhausted and frustrated. so I accepted their final offer and asked to be notified when the refund was applied to my credit card. The next email from them stated that unfortunately, the window for returns & refunds had closed, so I was left with nothing , but two pairs of stinky shoes that don't fit. If the window for returns had closed when I first contacted them, I wonder why they spent the next 10 days making all these offers?
I congratulated them on capturing my money and they wished me well.

My advice is to save your time and money and avoid this company. They do send some very polite and seemingly AI generated emails. An expensive lesson learned. Read and believe the customer reviews before buying.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Lynne,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Awful company

Awful company , wish I had read the reviews first, refuse to refund. Terrible customer service. Do not order

27 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Tracy

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Not a boutique in the UK + bad refunds

Not a boutique in the UK, item was shipped from China. I ordered the wrong size and even through they say they can cancel items within 30 minutes of ordering there is no option to do so. They assured me i could return for a refund by never replied to my return request. Another item i ordered was out of stock and they let me know they couldn’t ship it so i asked for a refund and they never replied either.

27 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Elise,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

rubbish quality

the item they sent was so badly finished it had not size late and the wrong size. In spite of the fact that a faulty garment had been sent my only recourse was to return at my expense to get a partial refund

4 juni 2026
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Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Pamela,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

I ordered some trainers on 13th June

I ordered some trainers on 13th June. I have received an email acknowledging order, but no update on the expected delivery date. I have tried to respond but there is no connection to the website. Unless My goods are delivered by 14th July or I receive a full refund, I shall report as spam.

13 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Angela,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Got caught out

Got caught out, this is a website looking like a local shop when in fact it just ships poor quality, inferior products from China, in my case, with very long delivery times. And trying to get an item returned, don't bother! They have no intention of accepting goods back and refunding your money. Chalking this one to experience and donating the item to charity, but to be fair its probably not even worth that.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Theresa,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

The item was nothing like the image on…

The item was nothing like the image on the website and was a really cheap and nasty imitation. The back strap of the sandals were so poorly positioned that they were actually at least two sizes too small and yet had two inches of sole sticking out at the back.

I immediately contacted Love Bloom for a refund but they insist I return the item to Los Angeles ( despite them claiming head office is in Cambridge UK) at my own cost.

Over the last two weeks I have had continuous email correspondence but am getting nowhere. The best they tell me they can do is give me a 30%refund unless I spend money on returning the defective items.

I will now be asking my credit card company for a charge back and will report this fraudulent company to Trading Standards UK.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Frances,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

Betygsatt 1 av 5 stjärnor

Nil Stars be careful before ordering

If I could I would give this company nil stars. I ordered in good faith believing that it was a company based in the uk, it is not as far as I can tell. The items ordered were of not as good quality as expected and the sizing is all over the place a medium trouser comes up as small by UK standards. I now have 2 pairs of trousers that do not fit and evidently are near impossible to return for a full refund. as the return is down to the customer to cover payment which is China (they got me again here) also the delivery took far longer than I was expecting. However I did have constant emails from the company but unfortunately they are of no substance, as I have written to them on many occasions requested a refund as the order was duplicated so far I have not received this so I have paid twice for trousers that are no good to me. I strongly recommend that you do not purchase from here before you read all the small print and make yourself
aware of what you are entering into buying from here.
Should this company come up trumps and refund me for the duplicate payment then I will be more than happy to edit my review accordingly .

Additionally review regarding reply

I would just like to say thank you for your standard response if anyone reads any of the other bad reviews they will see that this is the normal response not personal to the customer but probably AI and I have emailed you continuously regarding the money you owe me for duplicate order and as of now it is going through my credit card company I would truly not recommend you.

24 juni 2026
Omdöme utan inbjudan
Logotyp för Lovebloomboutique

Svar från Lovebloomboutique

Hi Laura,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Love Bloom Boutique | Customer Support Team

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