London Diamonds Official Omdömen 

390
TrustScore 5 av 5

5,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

James at London Diamonds is incredible to work with. I worked closely with James to ensure the diamond we chose was exactly what I wanted. I wanted the wedding and and engagement ring band to fit perf... Se mer

Betygsatt 5 av 5 stjärnor

If you're thinking about getting down on one knee and popping the question, you've found where you need to be. No hard sell, no tricks, no gimmicks. Just honest people, trying to make our mo... Se mer

Betygsatt 5 av 5 stjärnor

Supportive, top quality product and excellent customer service. I had loads of questions for James which he had no problem answering in detail. Advice on things etc. Ring is great, Mrs loves... Se mer

Betygsatt 5 av 5 stjärnor

James and the team at LD made the whole process as easy as possible and we couldn’t be any happier with the outcome! The after sales service has been just as good with it resized within a week of send... Se mer

Företagsinformation

  1. Juvelerare
  2. Diamanthandlare
  3. Smyckesdesigner
  4. Smyckesgravör
  5. Smyckestillverkare
  6. Smyckesbutik

Om London Diamonds Official

Skrivet av företaget

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Skrivet av företaget

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

390 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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5,0

Alla omdömen

(390)

101 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Super quick! Super sparkly ✨️

I just wanted to thank all the london diamonds team I sent my ring back to be re sized, the form said to allow 2-3 weeks, it was sent back within a week and looks brand new! Its been cleaned up so nice its sparkling ✨️
Fits lovely!
Thank you all xxx

21 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience with London…

I had a great experience with London Diamonds while choosing an engagement ring for my fiancée. The whole process was smooth and enjoyable, and the quality of the ring is absolutely stunning.

A special thank you to Miranda, who guided me through every step with professionalism and care. She made everything easy and stress-free, and I truly appreciated her help.

I highly recommend London Diamonds for their excellent service and beautiful craftsmanship.

6 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful bespoke service from Miranda…

Wonderful bespoke service from Miranda and James. Support team worked with me for a clear and honest process to organise a wonderful engagement ring for my now fiancé Aleksandra.

From the deposit to the final payment and delivery of the ring, everything was done easily, understandably and they took all of my considerations into the build and design.

In these circumstances I wanted the experts to build the ring as I’m no expert in understanding the important quirks of rings, like the importance of the sitting height, the stability of the bezel, the comfort fit, all things I would not have been able to organise myself.

London diamonds sourced a wonderfully cut diamond in a lovely setting providing my fiancé with her dream ring.

Thanks again to the team for their prompt and clear communication throughout this process, it has been a pleasure to work with them!

2 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend

We found London Diamonds on instagram and loved their rings. We found the exact ring we were looking for available to order from the website, and messaged for advice on lead in time and size which was promptly and reassuringly responded to. 3 weeks later the perfect ring arrived, securely delivered and beautifully packaged. We will be back for our wedding bands. Thank you LD!

15 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Five stars to James and the WHOLE team…

Five stars to James and the WHOLE team at LondonDiamonds for helping me design the perfect engagement ring. I went in with no clue where to begin, but James patiently guided me through every step and never minded the constant stream of WhatsApp questions. The finished ring was flawless, and my partner hasn’t stopped admiring it. Thank you all.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found London Diamonds on instagram…

I found London Diamonds on instagram and noted they done a stunning example of my preferred ring- a marquise cut, hidden halo in 18k gold and for a very fair price too! I done a lot of looking around and couldn’t beat their price or product. I pointed the chosen ring and LD in the direction of my partner and he purchased and proposed 7 months later!! He was very happy with the service and communication.

1 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb experience

Superb experience, kept me informed from start to finish and a beautifully crafted piece of jewellery.
Strongly recommend.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company

I can not recommend London Diamonds enough, from start to finish they’ve been nothing short of incredible.

Personally, I had absolutely no idea about rings or what I was looking for. I dropped them a message on Instagram and they were really attentive and made the entire process extremely simple. Within a month I’d messaged and received the ring.

They also helped me guess my fiancés ring size based on pictures and pretty much nailed it!

The ring itself was perfect and came really neatly packed and presented.

The ring did fit but she prefers them slightly looser. LD offered for it to be resized, we posted it out on Sunday and received it back today (Saturday - 6 days later).

Honestly, nothing but praise for them and recommended them to all my mates

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was nothing short of outstandi

From start to finish, this has been one of the most wonderful online shopping experiences I’ve ever had. The team behind this shop truly go above and beyond in every way.

The service was nothing short of outstanding — professional, warm, and incredibly attentive. Communication was seamless, with clear updates, thoughtful responses, and genuine care throughout the entire process. I never once felt out of the loop, and every question I had was answered with patience and expertise.

Most importantly, the engagement ring itself is absolutely stunning — beautifully crafted, high quality, and even more breathtaking in person than I could have imagined.

What could have been a stressful process felt instead like a joyful and memorable experience. It’s clear that this business genuinely cares about its customers and takes real pride in what they do.

I cannot recommend them highly enough. If you’re looking for an engagement ring with amazing craftsmanship and equally amazing service, this is the place to go. 💍✨

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Engagement and wedding band

After my fiancé purchased my engagement ring from LD in 2024 and he had told me how brilliant the service/smooth the process was (as well as how stunning/well made the ring is), I knew I wanted my wedding band to also made by LD.

I discussed what I wanted with James who came up with a bespoke design for my wedding ring and sent through for my approval within a couple of days! My ring arrived today and I couldn’t be happier! It’s absolutely beautiful and exactly what I wanted. The whole process was seamless. Always had quick, knowledgeable responses to any questions I had and just overall great customer service. Would 100% recommend to anybody looking to purchase, LD are the best in the business!!

8 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This was my first purchase from LD…

This was my first purchase from LD but I’m already planning my next one. Communication was excellent, the ring is beautiful and the packaging/presentation was an unexpected bonus. One very happy wife on her birthday thanks to LD!

4 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Service

James looked after me and made the process super simple. Response times were very quick and they were very attentive to any questions I would have.

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful ring & excellent customer service

From first contact the experience with LD has been excellent. The ring I had asked for was a bit different to others but there was no problem at all in making it happen. Responses were quick and updates were regular which help make it a comfortable and pleasant experience. Would highly recommend LD to anyone. My partner was over the moon with the ring also.

27 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A huge thank you to London Diamonds ✨

The journey started way back in July and you made everything so easy from start to finish, bringing my idea to life. I proposed on Christmas Eve and she hasn’t taken her eyes off the ring since - couldn’t be happier! 🤍💍✨

24 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful rings, top customer service

Stunning, beautiful rings - I have an engagement band, wedding band and eternity ring from LD bought over the course of 6 years.
Truly amazing customer service - when they say lifetime guarantee, they mean it. I’ve had my rings re-sized and repaired when I’ve been clumsy and it hasn’t cost me a penny.
Everyone I’ve spoken to at LD is always polite and professional.
I have already recommended LD to friends who have gone on to be customers and wouldn’t hesitate to recommend them in the future

23 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. James and his team are responsive. My eternity ring lost a diamond and it got sorted quickly, with no fuss. Excellent communication with regards to when I was getting my ring back. Would highly recommend!

23 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stunning products, even better customer service

Have now bought a ring and earrings from London Diamonds. Their products are stunning but what stands out is the exceptional customer service. Ordered late for Christmas and they not only got my earrings to me on time, they upgraded them too!

20 december 2025
Omdöme utan inbjudan

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