I ordered a selection of cupcakes for my daughter’s birthday as we only wanted a small cake, I was not disappointed. The cupcakes were absolutely delicious and so cute, they made a change from a cake... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing cake raspberry and white chocolate as always our go to. Easy pick up but was a struggle to find the collection store in Victoria. Good vegan options available picked up some as collected the c... Se mer
Really great communication from start to finish. I ordered a load f cupcake for a corporate function, Macy and Chris were superstars. They were professional and made everything seamless. The delivery... Se mer
The process of ordering online and collecting at Victoria was super straightforward, even at short notice. The fact that I could also include candles made things much simpler for me. The gluten and... Se mer
Företagsinformation
Om Lola's - Lola's Victoria
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Victoria Place, 115 Buckingham Palace Road, SW1W 9SJ, London, Storbritannien
- +44207821 8080
4,6
Utmärkt
323 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to order, Delicious to eat!
Straightforward and easy process from ordering to collection. The cake was ready in good time for me to pick up, my small red velvet cake with personalised message was enjoyed by all! Thank you :)
21 maj 2024
Delicious cake - nicely done!
Delicious cake. Very satisfied. Quick collection. Beautifully presented. Very happy all round.
11 maj 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The icing on the cake was too sweet
The icing on the cake was too sweet, the lemon loaf itself was really good but overall cake felt sweet
8 maj 2024
Svar från Lola's - Lola's Victoria
Hello,
Thank you for taking the time to share your comments with us.
I am sorry to hear that you found the cake to be too sweet.
Our buttercream icing used in the cake you have ordered is our sweetest option and perhaps might be too sweet for some.
In the future I can recommend trying our cakes decorated with cream cheese or mascarpone icing, such as our Red Velvet, Carrot Cake or Fresh Berry Cake, which are less sweet.
Your feedback will of course be noted and passed on to our bakery team for review.
Please feel free to get back in touch at hello@lolascupcakes.com if there is anything else we can help with.
Kind regards,
Marta
Friendly staff
Friendly staff. Purchased large carrot birthday cake at Victoria Station. Bought small cupcake as taster would have been nice for that amount to be deducted if cake then bought but was told not possible. Think this should definitely be the case!!!
24 april 2024
A very good cake.
19 april 2024
Best cakes around - you always know what you're getting with Lola's!
Pick up was smooth and simple, the cake was absolutely delicious. One of the best I've had in a very long time.
Lola's cakes never disappoint!
22 april 2024
Highly recommend!
Ordering is really simple and stress free and I like the fact that you are informed when your delivery is arriving.
There are an amazing choice of cakes to suit all tastes and the cakes taste amazing, so light and fluffy!
9 april 2024
Naked Victorian Sponge…
I ordered the naked Victorian sponge with fruit, It was fresh and absolutely delicious! Highly recommend.
11 april 2024
Ordered a birthday cake for my…
Ordered a birthday cake for my daughter’s birthday and to be honest, The cake was really delicious and done to perfection. Birthday girl was super excited and loved the cake. The guests loved it and I have recommended Lola’s cakes to all the parents.
Just a request! It will be great to have another store in south London as it’s inconvenient to travel to Victoria just for a cake..
3 april 2024
Perfect all the way!
Perfect all the way!!
From the order, to the customer service (I rang before 9am on a Sunday!,, And got someone who was super helpful, five stars there!), to regular messages about my order being prepared to collection and packaging.. the taste itself was superb, not too sweet, looked fantastic and even had a small thermometer on the cake to make sure it was all at its best. And it was! I couldn't ask for more. First class, really. Thanks, E x
7 april 2024
Cake was delicious and looked great!
Cake was delicious and looked great!
Pickup from Victoria was easy and the temperature read out on the box is really useful.
1 april 2024
Birthday cake
The service was perfect, I ordered the cake the day before and it was a simple process and the cake was incredible, I could not recommend it more, especially if you want to send the cake for another person, works smoothly :)
20 mars 2024
Lovley cake everyone loved it. Even had to go buy cupcake version as it was so nice
Great staff. Fantastic cake
20 mars 2024
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