Amazing gluten free chocolate and raspberry cake! Bought for our friends birthday. Absolutely delicious plus ordering and collection service was so easy. Excellent value for money!
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Det här tycker kunderna
Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The ca... Se mer
The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge t... Se mer
Företaget har svarat
Loved the convenience of collecting at London Bridge and glad everything didn't melt. The team was super friendly too!
Företagsinformation
Om Lola's - Lola's London Bridge
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
London Bridge Underground Station, SE1 3QX, London, Storbritannien
- +44203 991 0192
4,7
Utmärkt
410 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing gluten free chocolate and…
Amazing gluten free chocolate and raspberry cake! Bought for our friends birthday. Absolutely delicious plus ordering and collection service was so easy. Excellent value for money!
20 augusti 2026
Loved the convenience
Loved the convenience of collecting at London Bridge and glad everything didn't melt. The team was super friendly too!
14 augusti 2026
Fresh and brilliant cakes
The black cake tasted so good - all my guest commented on how soft it was, and the icing was genuinely tasty - which is rare!
Knocking a point because I did get mini photo cupcakes made and they were done quite messily (one topper had slid off, the others were warped and looked weird). I did let them know and they arranged for new ones the next day free of charge. These looked great and so different to the others. It was brilliant that they were able to rectify it so quickly.
6 augusti 2026
Lola is a very reliable company
Lola is a very reliable company. I always use them and guarantee good quality and product.
29 juli 2026
Truely succulent and by far the best…
Truely succulent and by far the best combo ever. The Red velvet so fluffy, the raspberry and chocolate to die for. The lemon has a beautiful kick, and my god am I missing my blueberry flavour . The cakes are deliciously moist ready to eat all day everyday!
20 juli 2026
Absolutely superb cake.
20 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Cupcake enjoyable…service terrible
The cupcake itself was very enjoyable but the staff taking care of the London Bridge Underground branch on Monday evening were rude and bare minimum. I waited patiently for the server to acknowledge that I was waiting to be served as he appeared very busy on his phone. After what felt like a minute, I asked if he was serving. He replied yes with a bored, inconvenienced tone and continue to serve me so in the same manner. Not the customer service ypu want when you're treating yourself to a cupcake. Not very on brand let's say.
20 juli 2026
Svar från Lola's - Lola's London Bridge
Hello Katie,
We appreciate you taking the time to share your feedback regarding your recent visit to our London Bridge shop.
We are pleased to hear you enjoyed the cupcake itself and we are truly sorry to learn about your experience with our staff and the level of service you received.
We expect a high quality of friendly, welcoming, and attentive customer service at all of our locations and we fell short on this occasion.
We are addressing this internally with the relevant store and area managers for this location to ensure our customer service standards are consistently met and that all our customers feel valued and well-attended.
If you would like to discuss this with our team directly any further please do not hesitate to reach out to us over email to hello@lolascupcakes.com.
Kind regards,
Delicious vegan and gluten chocolate cake…
Not many places do a vegan and gluten free cake but Lola's did and it was absolutely delicious - rich in flavour and looked exactly as it did on the website
18 juli 2026
Picked up our cake & by the time I got…
Picked up our cake & by the time I got home (40mins) cream cheese icing melted on the side of the cake. Tasted very good but did not look appealing.
22 juni 2026
Svar från Lola's - Lola's London Bridge
Hello Wendy,
Thank you for taking the time to share your feedback.
We're sorry to hear the icing had melted by the time you got home, although we're pleased to hear you enjoyed the taste.
We appreciate you bringing this to our attention and will share your feedback with our team.
If you would like to discuss your feedback further, please reach out to us at hello@lolascupcakes.com, and we'd be happy to assist you.
Kind regards,
Cake received as expected and my son…
Cake received as expected and my son loved it for his 18th birthday
30 april 2026
The staff are always helpful and happy…
The staff are always helpful and happy .
London Bridge station
Credit to your company.
Thank you
29 april 2026
Thank you so much for a delicious 😋 and…
Thank you so much for a delicious 😋and fresh tasting cake. My son was very pleased with his cake. Looking forward to eating more of your cakes. Thank you!
3 maj 2026
Gluten free cupcakes
I placed an order for gluten free cupcakes, next day collection from London Bridge station. They were ready on time, looked fab and of course, when it came to eating them, tasted delicious! My husband isn’t GF but he enjoyed them hugely and couldn’t tell they were GF! A big thumbs up from both of us.
29 april 2026
Very good
Very good, have been treated well by the staff and felt listened too thank you
27 april 2026
Mini cupcake order
I ordered 70 mini cupcakes for my wedding reception with a personalised photo on top.
They were easy to collect and so delicious! I knew I wanted Lola’s because they are my favourite cake in London and they went down a treat with my wedding guests. I would definitely order again for any upcoming events or celebrations!
19 april 2026
The location of the stall was very…
The location of the stall was very difficult to find.
11 april 2026
Lola's cupcakes never disappoints
Lola's cupcakes never disappoints. Cake was delicious, moist, our family firm favourite. Highly recommended
7 april 2026
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