Picked up my birthday cake! Jade in the Bromley store is amazing! Always so friendly & helpful - offering exceptional customer service every time! We always go to Lola’s for the yummy delish cakes and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the... Se mer
We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always en... Se mer
Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Se mer
Företagsinformation
Om Lola's - Lola's Bromley
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Storbritannien
- +44208 464 2732
4,7
Utmärkt
645 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exactly what my wife wanted
Exactly what my wife wanted. All guests loved the cake. Ordering was so easy. Well done.
26 november 2025
Lovely cake that was enjoyed by all
Lovely cake that was enjoyed by all, easy ordering and collection, only criticism is that it was very heavy to carry and delivery was very expensive on top of paying £90 for the cake
24 november 2025
Brilliant brownie set
Brilliant brownie set. We love them, decoration, presentation but the best of all was customer service from the team.
19 november 2025
Lola’s Eton Mess cake is delicious
I chose Lola’s Eton Mess cake for my wife’s birthday. It was delicious! The ordering process was straightforward and the pick up from the Bromley store went very smoothly.
16 november 2025
The best cakes ever
10 november 2025
Delicious cake and looked gorgeous.
Delicious cake and looked gorgeous.
Black icing and bows - perfect for daughters Halloween birthday.
Customer service was great, friendly and informative.
1 november 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
BAD EXPERIENCE
Yes. A very serious issue went totally wrong!
I went personally to your shop in Bromley town centre and I ordered a birthday cake. I asked the sales lady to make sure the inscription on the cake reads Happy 50th Birthday.
1st of all there wasn’t any e-mail acknowledging the order.
Secondly the cake got to your shop on the day of the pick up which was the 6th of November 2025 with the inscription
Happy 15th Birthday! What a disappointment!
6 november 2025
Svar från Lola's - Lola's Bromley
Hello Christine,
Thank you for taking the time to leave this review.
I am so sorry that sadly the store member misheard you and typed in the incorrect personalisation. We have passed this feedback on to improve this service for the future.
We have offered compensation but please get in touch on hello@lolascupcakes.com if you would like to discuss this further.
Kind regards,
Chris
Delicious birthday cake
31 oktober 2025
Great tasty cake
This cake was for my cousin whose birthday was my wedding day so I included him in my wedding celebrations with a Lola’s Carrot cake. It was perfect! We’ll boxed and presented.
6 november 2025
Cinamon scroll is always my favourite…
Cinamon scroll is always my favourite in winter season but i try first time in cake and doesnt taste same. i will go back to my biscoff cake.
6 november 2025
Svar från Lola's - Lola's Bromley
Hello Mohammed,
Thank you for getting in touch with us today.
We are sorry to hear that you were disappointed with the taste of our new Cinnamon Bun Cake.
I will be sure to pass this feedback on to our bakery and product development team regarding your experience with this limited time item so we can review this for the future.
If you would like to discuss this further with our team, please do not hesitate to get in touch with us at hello@lolascupcakes.com.
Kind regards,
Lilo and Stitch Cake
We ordered the Lilo and Stitch cake for our 3 year old’s birthday party and he absolutely loved it. The design is so cute, the colours are lovely and vibrant and it tasted amazing! All our guests commented on how beautiful the cake looked and tasted.
11 oktober 2025
Omdöme utan inbjudan
Really easy to order online
Really easy to order online, the cake was ready for collection as requested. It was delicious and the birthday girl was very happy. All the children enjoyed the cake. And kept well in box, nicely packaged to keep cake safe and secure.
29 september 2025
Very moist and good level of sweetness
5 oktober 2025
Gluten Free
Simple to order and collect, wasn’t sure about the taste of the cake as it was gluten free, every one who ate the cake said the same thing… Delicious.
3 oktober 2025
The cakes were excellent
The cakes were excellent, absolutely spot on….they nailed it.(Bromley)
First the choices I had when it came to the cake I wanted. They catered for my dietary needs as a gluten free eater. I also ordered another cake for individuals who eat without issues. What made it even more special was the customer service I received, I even received a free 50th number for cake and a sparkle.
25 september 2025
Cinnamon Bun cake
I purchased the Cinnamon Bun cake for my Son’s birthday, and all I can say is, it was so delicious, moist and looked amazing. I’ve always had such a great service from Lola’s, made easier with having a handy local collection point.
28 september 2025
The cake was delicious and the service…
The cake was delicious and the service from lola's was great also
22 september 2025
Delicious!!
30 augusti 2025
Cupcakes for vegans and caeliacs
I needed some cupcakes for a small event but I had some vegan and caeliac colleagues. Nobody stepped up to the challenge apart from Lolas's. I spoke to a lovely lady over the phone and she addressed my concerns and double-checked the cupcakes could be made (as special order). They were delivered, on time, to my chosen location. During the event, they were snapped up and all eaten - rich and delicious! I know who to go to now in future
11 augusti 2025
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