Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Se mer
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
Företagsinformation
Om Lola's - Lola's Bromley
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Storbritannien
- +44208 464 2732
4,7
Utmärkt
662 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely colorful sweet soft cake
Lovely colorful sweet soft cake, ideal for a birthday with hand iced message.
21 december 2024
Salted Caramel experience
Ordering the birthday cake was very easy to do, the staff very really helpful.
When the cake was ready for collection we were given the cake in a nicely presented box and strong bag.
The salted caramel cake was incredibly moist and with flavour, definitely has our new favourite flavour from Lola’s
11 december 2024
Beautiful cake exceptional taste would…
Beautiful cake exceptional taste would definitely recommend and continue coming here.
15 december 2024
Cake was delicious
Cake was delicious. Order arrived on time. Name was misspelled but that's due to my unclear hand writing.
4 december 2024
Chocolate Heaven Cake
Lovely cake. Thick chocolate. Cake was delicious. Would order again.
6 december 2024
First-time Customer
As a first-time customer, I visited Lola's outlet store in Bromley - The Glades Shopping Centre to place my order. It was a birthday cake for my daughter, and we selected the "Sponge Cake: Cookies and Cream." The cake's taste, texture, and decorative presentation were brilliant. Everyone loved it! The lady who served me seemed very knowledgeable and helpful. The service was excellent and smooth, from placing the order to collection. The cake was packed in a strong and well-presented cardboard box to provide extra protection during transportation. Overall, I am a very happy customer and will shop again. Finally, we've found our cake store, thank you Lola's Cupcakes!
8 december 2024
Service was great at Bromley
Service was great at Bromley
Cake was lovely looked nice tasted even better
8 december 2024
The cupcakes were very delicious
The cupcakes were very delicious. We enjoyed them very much.
We always buy our cakes and cupcakes from Lola’s and we are never disappointed.
8 december 2024
Great service
We had ordered a cake to pick up but it hadn't been delivered to the store yet. Completely my fault as I hadn't read the timings right. However, there was a similar cake on the counter and the lady asked if I wanted that one instead, then she could replace it with the one I had ordered. This was a great idea and helped me out. Great initiative from her. She was so friendly and really helpful.
28 november 2024
Quality and taste that never…
Quality and taste that never disappoints. Lola’s cupcake is our go to cake shop to celebrate all the birthdays/ anniversary in my family .
12 november 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
This is my first time complaining after…
This is my first time complaining after being a customer of Lola’s Cupcakes for a while, and purchasing at least 4 birthday cakes every year. The cake I ordered this time looked great, but was extremely dry and hard to eat. Also being chocolate, I expected a real rich and strong chocolate flavour but it lacked depth and taste unfortunately.
14 november 2024
Svar från Lola's - Lola's Bromley
Hello Raj,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent order, I can assure you that everything is made fresh to order but I will pass this feedback onto our bakery.
Our cakes do need to be left at room temperature for at least 2 hours before serving to give them a chance to warm up , otherwise they can appear a little hard.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
Faultless!
I ordered the superhero cake online for my son’s birthday . The process was quick and easy to for ordering and collection and the final product was exactly as shown on the website. The cake tasted great and stayed soft for days. My son loved it! I every birthday cake from Lola’s so definitely recommend!
25 oktober 2024
The cake was very tasty
The cake was very tasty, the sweetness was just right. The lady who served me was amazing, very friendly and quick service. I would order online again
26 oktober 2024
The server was very helpful before this…
The server was very helpful before this visit and was very accommodating making this visit what I required.
23 oktober 2024
Love Red Velvet cake
15 oktober 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.