The wife and i have used Lola's on many occasions, and pick up items from Bluewater. They've always arrived on time, and staff at Bluewater been great at checking based on when it will get consumed,... Se mer
Plats
Byt platsBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I do not normally write reviews but this experience was worth sharing. I visited the Bluewater store on 19th June at around 4:30pm to collect my husband birthday cake. When I noticed a small dent on... Se mer
Always busy at Bluewater but once served, it’s with a lovely smile. She said the matcha cake was a new addition and it’s receiving lots of orders. It’s my second birthday cake I’ve ordered, and both b... Se mer
Lola cupcakes and celebration cake has been No 1 on the list for my families and friends. We buy birthday cake every year for each member of the family and the loyalty club( register and use only... Se mer
Företagsinformation
Om Lola's - Lola's Bluewater
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Storbritannien
- +441322 385511
4,6
Utmärkt
886 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Process of purchase and collection was…
Process of purchase and collection was well communicated and the cake was well presented and delicious, great experience all around.
31 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Stale Product and Unhelpful Service
We purchased a cupcake, but unfortunately the cake was stale and inedible. We approached the sales assistant to raise our concerns, but her response was extremely disappointing. She stated that the product had been made that morning and that there was nothing she could do about it.
I requested an exchange, but the assistant was not helpful and did not make any effort to resolve the issue. This resulted in a very disappointing experience for both my husband and me. We expected better customer service and a willingness to address a genuine concern with the quality of the product. Bluewater
23 juli 2026
Svar från Lola's - Lola's Bluewater
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment experienced on this occasion with your purchase. I can assure you all items available for purchase at our stores are delivered fresh every morning.
I will note your feedback for review about the cupcake and also your instore experience with our team member for our store management team to review.
I will be in touch with you via email shortly to discuss the matter further.
Kind regards,
Came into shop to order
Came into shop to order
Staff very helpful.
I purchased the chocolate cake
Omg it’s amazing
A little left but still so very fresh
28 juli 2026
So tasty
So tasty!
This is why I love Lola’s. Taste won’t let you down! Highly recommended.
28 juli 2026
Lovely, great staff at Bluewater and new Mango flavour lovely!
The wife and i have used Lola's on many occasions, and pick up items from Bluewater. They've always arrived on time, and staff at Bluewater been great at checking based on when it will get consumed, how to store it etc.
On this occasion, the new Mango flavoured cake was a huge hit.
20 juli 2026
Sweet Shop Cake, Rainbow Vanilla
The cake’s presentation and taste was excellent and medium was more than big enough for 4 people. It was ready to pick up surprisingly quickly. It kept really well in the fridge.
19 juli 2026
Fantastic customer service
Fantastic customer service, from start to finish. Choose delivery option, choice of dates delivered with care. The gluten free chocolate and raspberry cake was delicious 😋 beautifully made. Highly recommend
20 juli 2026
Great cakes
Great tasting cup cakes and brownies. Bought a birthday cake bonoffe. It was delicious. Beautiful taste and so fresh. Brilliant.
12 juli 2026
The cake was good quality for the…
The cake was good quality for the price, the sponge was moist and tasty! Decorated lovely and it tasted and good as it looked and smelled!
Easy website to order from, collected from shop, good customer service by staff
17 juli 2026
Friendly staff and Great cake
Friendly staff and Great cake, I can recommend Lola's Cupcake to everyone who is looking for a delicious birthday cake.
13 juli 2026
Outstanding
The cake we ordered was the most tasteful cake we have ever had. It was outstanding
4 juli 2026
Lola cupcakes and celebration cake has…
Lola cupcakes and celebration cake has been No 1 on the list for my families and friends. We buy birthday cake every year for each member of the family and the loyalty club( register and use only in store) is a bonus as you get money off on your order and a free special birthday cake on your birthday in store.
29 juni 2026
Absolutely 💯 per cent
Absolutely 💯 per cent
Cake was delicious 😋
Ready when advised
In a suitable box for transport
Will definitely order again
Thank you
26 juni 2026
Red Velvet Cake
My Red Velvet cake order was as good as ever. It’s always so soft, moist, and full of flavour, with just the right amount of cream cheese frosting to balance the sweetness. Got the biggest size and quality is still 10/10.
28 juni 2026
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