Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Se mer
Plats
Byt platsWood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... Se mer
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Se mer
I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Se mer
Företagsinformation
Om Lola's - Kingston Bentals Centre
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Storbritannien
- 02045863633
4,6
Utmärkt
513 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Last minute panic order
Last minute panic order! The Kingston store were so helpful in assisting me with ordering a cake suitable for 24 guests for a celebration in 48 hours, so appreciated their knowledge and kindness especially as they were closing!
The chocolate fudge cake and vegan cupcakes were stunning! Thank you from all 24 guests, we’ll definitely order again!
20 januari 2026
Omdöme utan inbjudan
Surprise cake for sister and her and…
Surprise cake for sister and her and the kids loved it
27 september 2025
Love LOVE love the Lola’s carrot cake
Love LOVE love the Lola’s carrot cake! It’s my annual birthday choice and had to get one for Easter - absolutely none left as usual.
5 april 2026
I been customer for long time at …
I been customer for long time at Lola’s im very happy with cakes their service they are a bit expensive but it’s worth it
26 mars 2026
A quick turnaround for next day store…
A quick turnaround for next day store pick up (collecting on a Sunday ) the quality of the fresh berry cake was excellent (as always ).Highly recommended!
22 mars 2026
Great service and delicious sweets!
17 mars 2026
Beautiful cake arrived on time
Beautiful cake arrived on time, no problem. I Always get all our birthday cakes from Lolas they are truly fantastic .having tried all different places over many many years i wouldn't go any where else . Also so easy to order from home too
9 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Ordered cherry Cake and it was nice…
Ordered cherry Cake and it was nice .Ordered the tall cake and it’s quite difficult to cut without flopping when you do .
Did order candles a they all came broke so could only use 3 of them . So I would check them before you leave the shop
1 mars 2026
Svar från Lola's - Kingston Bentals Centre
Hello Tony,
Thank you for taking the time to leave your review.
I am sorry the cake was hard to cut, it is quite a tall cake.
We do have this great video on YouTube to help show but our Wedding Cakes can be cut with more ease https://www.youtube.com/watch?v=M1du-rszXFM
Your candles have been refunded and you should get an email shortly showing this has been done.
Have a good evening.
Best wishes,
Alice
Easy & delicious
This is the third time I’ve ordered a cake from Lola's Cupcakes in Kingston and once again everything was perfect. The cake was delivered exactly as ordered, the service was excellent, and the whole process was very easy and smooth. I would definitely recommend them!
2 mars 2026
I would definitely use again and definitely recommend
We brought 24 cupcakes - 4 flavours - for my 50th birthday party. They were all delicious!!! It was very easy to order online and then collect from our local store in Kingston. The staff there were wonderful and every cupcake was delicious! People raved about them. I had a chocolate and raspberry one and I almost wish it hadn’t been so great because now I’ll have to buy more! They were a perfect - and much more interesting - than one cake with one flavour. I would definitely use again and definitely recommend
23 februari 2026
I’m a frequent consumer of Lola’s and…
I’m a frequent consumer of Lola’s and never got disappointed. The cakes are absolutely amazing, a real success in all of our family parties or reunions. Beautifully decorated, fresh and delicious. Love Lola’s cakes & cupcakes.
16 februari 2026
Wedding Cake!
Easy to order and the cake looked amazing! We had it for our wedding and got so many compliments!
1 februari 2026
5 stars!
Ordered a birthday cake for my mum and collected it from the shop in Kingston. The service was quick and the staff was very friendly. The cake was delicious and looked exactly as shown in the pictures! Will definitely be ordering again!
1 februari 2026
great service and cake was delicious
26 januari 2026
Excellent quality cake
Great taste, texture and perfectly packed. Suited for the ocassion. The cake was also very well decorated and looked lovely.
Collection process was easy and the assistant was pleasant and professional.
31 januari 2026
The cake was delicious and beautifully…
The cake was delicious and beautifully decorated
1 februari 2026
Delicious cake for a special occasion!
Delicious cake and great collection experience. This made up for the tricky website ordering. Highly recommend!!
1 februari 2026
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