They have the best cakes , also the lovely man who works in Greenwich brunch he was so lovely he kept the cake for me , he was so friendly and polite
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Det här tycker kunderna
I went to store in Greenwich Market. Noticed inside clean and tidy. Variety of cakes displayed including vegan. Friendly greeted received by staff member. I opted for a variety of cupcakes includi... Se mer
Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday... Se mer
Företaget har svarat
The shop was very clean and the sales assistant Khalid was very attentive. He spoke about the cakes and pointed out his favourites. He also informed me of offers. The layout of the shop was very cute... Se mer
Företagsinformation
Om Lola's - Greenwich Market
Skrivet av företaget
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrivet av företaget
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktuppgifter
Durnford Street 11, SE10 9BF, London, England, Storbritannien
- 020 3868 8725
4,5
Utmärkt
64 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They have the best cakes
They have the best cakes , also the lovely man who works in Greenwich brunch he was so lovely he kept the cake for me , he was so friendly and polite
12 augusti 2026
Loved the taste of my cup cakes and the…
Loved the taste of my cup cakes and the exemplary customer service at the Greenwich store!
8 augusti 2026
the sales assistant at Greenwich Market…
the sales assistant at Greenwich Market shop was very polite enthusiastic on the phone - he knew his cake sand really tried to sell them - in person the same - keen promising young man - sorry I forgot his name - he sold me he strawberry sakura cake - highly recommend him
24 juli 2026
Not my usual 5 star taste..
I have always given lolas cakes a 5 star review but in my most reventar visit in found the cakes quality and taste somehow changed. The sponge was not as moist and spongie but more on the drier side and the icing was way to sweet.
18 juli 2026
Super friendly staff very helpful in…
Super friendly staff very helpful in explaining the points system I would have wished that the earliest collection was 9 am rather than 10 but that was due to the occasion. Otherwise everything was perfect along with great efficiency
15 juli 2026
Your website is easy to use even for a…
Your website is easy to use even for a novice like me. I love your cake selections. My daughters love their surprise cakes on their birthdays because not only are they beautiful but taste delicious.
6 juni 2026
I was quite disappointed that day …
I was quite disappointed that day because the cake wasn’t delivered as expected. It was delivered to another store instead. We had planned everything for my son’s birthday party, so it created a lot of confusion.
However, the staff member at the Greenwich Centre shop(10th May morning) handled the situation very well. We received a refund and an additional cake as well. Finally, we were able to collect the cake from the North Greenwich store. Otherwise, my son would have been really upset, as he was desperately looking forward to the football-themed cake.
In the end, everyone enjoyed the cake at the party. It was delicious.
10 maj 2026
I order a Victoria sponge cake
I order a Victoria sponge cake, so simple. Came with red fruits on top . I need to take everything from the top . I told the woman in the shop and she only could smile. She didn't knew why came with that decorations.
11 maj 2026
The best gluten free and vegan cakes…
The best gluten free and vegan cakes ever!
Super friendly staff also in Greenwich.
9 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Good service but disappointed with new banoffee recipe
Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday cake which has always been a big hit with us all. However they have now changed the recipe and it's just nowhere near as good as it used to be, and others agreed. Whilst it wasn't terrible, I was really disappointed with the new recipe and won't be ordering it again.
4 maj 2026
Svar från Lola's - Greenwich Market
Hello,
Thank you for taking time to share your feedback with us.
We’re really pleased the next day collection and service were a positive experience, but we’re sorry to hear the banoffee cake was not up to your liking.
We truly value your comments and will make sure your feedback is shared with our team.
If you'd like to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
The cake was very small and very dry
The cake was very small and very dry, and the oreo biscuit was very tiney😌
30 mars 2026
Svar från Lola's - Greenwich Market
Hi Faith,
Thanks for taking the time to leave your feedback.
I am very sorry you were disappointed with the cookies and cream cake.
We use decorative oreos on top of the cake and these are smaller than the classic ones but sit on the top of the cake well.
I want to reassure you that we bake fresh for delivery/ collection so this does'nt sound like our usual high quality here at Lola's and we would like to review.
I do not see any correspondence from you on this and for our team to review please can you send us an email at hello@lolascupcakes.com.
We hope to hear from you soon.
Kind regards,
Shona
Always order with Lola's never disapointed.
Good cakes, quick service. Only downside is delivery being £9!
19 mars 2026
An absolutely brilliant cake from start to finish !
From start to finish this was a great experience!
Easy to order online, quick delivery on time, in perfect condition on arrival and tasted absolutely delicious 😋
I would not hesitate to recommend and will certainly use Lola’s again.
16 mars 2026
Sweet to the taste😋
The cupcakes are very sweet and delicious, I love it. When the cupcakes are chilled in the fridge, the texture of the icing is thick like a fudge whereas if in room temperature, the icing is creamy and fluffy and I do like the icing picture of the International Women's Day
10 mars 2026
Great cake!
Easy process for collection, delicious cake, staff in store were really friendly.
28 februari 2026
Amazing tasting cake
Easy to order online & collect.
Cake tasted absolutely amazing. Will definitely order from Lola's again
21 februari 2026
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