The a additional things that were sent, including contact cases and contact equipment to put the contacts in my eyes. The contacts works were great fit and were sent promptly and in a secure packagin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am so glad I clicked on the ad for this company! Not only was shipping absolutely FREE, but the products are comfortable and definitely made eyes look amazing! I got over 50 compliments in a matte... Se mer
Företaget har svarat
They sent me the wrong contact and then it take way longer then normal to put them on. And on top of that I order prescription contact and didn't receive that either. So when I use them for cosplay or... Se mer
Företaget har svarat
My contact lens were value for money and friendly and helpful as for now my product has been shipped and soon ready to be used by me
Företaget har svarat
Företagsinformation
Skrivet av företaget
At LolaDiva, True beauty rests on health. We empower individuality with color, strengthened by science—creating breathable lenses that honor our commitment to eye care. Our industry-leading production bases control every step, from R&D to packaging, and are ISO, FDA, and CE certified. produced in Class 100K cleanrooms with automated precision and multi-layer inspections makes every lens is trustworthy. LolaDiva has accompanied millions through clear, comfortable days—from daily commutes to special moments. Every pair of eyes witnesses our quality promise. A delightful, worry-free journey begins with choosing LolaDiva.
Kontaktuppgifter
Room 2502B, 25th Floor, No. 148 Electrical Road, North Point, Hong Kong, 999077, Hong Kong, Kina
- service@loladiva.store
- loladiva.store
3,6
Medel
25 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Shipping Postage
My contact lens were value for money and friendly and helpful as for now my product has been shipped and soon ready to be used by me
12 april 2026
Svar från Loladiva Lenses
Thank you for your heartfelt review! 😊
We’re so glad to hear that you found our contact lenses great value for money 💰, and that our team was friendly and helpful 🤝.
It’s great to know your order has been shipped 📦 – we’re really happy about that too! We hope you’ll be able to use them very soon and enjoy a comfortable wearing experience 👀✨
If there’s anything else we can help with, please feel free to reach out to us anytime 💬. We’d be more than happy to assist!
Svar från Loladiva Lenses
Wow, thank you for the love! ❤️ We’re so happy everything arrived quickly and hassle-free for you. That’s exactly what we aim for. Enjoy your purchase, and please come back anytime!
This experience was great
This experience was great. I'm glad I came across you. Your service, prices, and delivery are a one. The selection is great as well.
11 april 2026
Svar från Loladiva Lenses
Thank you so much for this amazing review! We’re thrilled to hear that you’re glad you found us. It means a lot that you appreciate our service, prices, delivery, and selection all in one. We’ll keep up the great work for you!❤️
I love my contacts..I received them a…
I love my contacts..I received them a whole day early and they feel great! I highly recommend. I’m making my next order now!!!
4 april 2026
Svar från Loladiva Lenses
Thank you so much for your kind words! We're thrilled to hear that you love your contacts.😘Your recommendation means a lot to us, and we truly appreciate your continued support. Looking forward to your next order — we'll make sure it's just as awesome!
It took a long time to get my order
It took a long time to get my order. Haven't got to try them on yet. Will update or add to my review when I get the chance. Thank you
9 april 2026
Svar från Loladiva Lenses
Thank you for your honest feedback. We'd like to explain that most of our packages are shipped by air and typically arrive within 10–14 days. We truly apologize that your order experienced a longer delay than usual, and we greatly appreciate your patience. Once you've had the chance to try the items on, please feel free to update your review. In the meantime, if you need any assistance, don't hesitate to reach out to us at service@loladiva.store. Thank you again❤️
I received my package but one of the…
I received my package but one of the lenses on the right tight is crushed up I can’t wear it.
8 april 2026
Omdöme utan inbjudan
Svar från Loladiva Lenses
Thank you for your feedback. I'm truly sorry to hear that the lens you received was crushed during shipping — this is definitely not the experience we want you to have.
Please reach out to us at service@loladiva.store with your order number and a photo (or video) of the damaged lens. We will carefully review the situation, and if the issue is confirmed to be on our end, we will make things right for you.
Once again, we sincerely apologize for this unpleasant unboxing experience and look forward to resolving it for you as soon as possible.
The contacts are horrible
The contacts are horrible. They are ugly, the print on them is fake af and the are way bigger than my iris I look like a zombie or monster.
7 april 2026
Svar från Loladiva Lenses
Thank you for your honest feedback, and I'm truly sorry that the contacts didn't turn out the way you expected.
Just to kindly clarify — the style, color, and parameters you received are exactly what you selected when placing the order. However, we completely understand that how a product looks in person can sometimes feel different from what you imagined, especially when it comes to fit and print design.
We never want any of our customers to feel unhappy or uncomfortable wearing our products. Please reach out to us directly at service@loladiva.store with your order number and any photos showing the issue. We’d love to see what we can do for you.
Once again, we sincerely apologize for the disappointment this has caused you, and we truly hope to make things right.
Great fast service
I haven't received my order yet I'm really hoping to get it soon
25 mars 2026
Omdöme utan inbjudan
Svar från Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
Where is my order?
Where is my order?? I never got it, it says it's shipped but it has been on shipped for almost 5 days, also I chose a 3 days dealivery method
1 april 2026
Omdöme utan inbjudan
Svar från Loladiva Lenses
Thank you for your feedback! As a cross-border shipping service, our standard delivery timeframe is 10–14 business days. If your order is still within this window, we kindly ask for your patience. If the estimated delivery time has passed, please reach out to us via Live Chat or email us at service@loladiva.store, and we’ll be happy to look into it for you right away.
The a additional things that were sent
The a additional things that were sent, including contact cases and contact equipment to put the contacts in my eyes. The contacts works were great fit and were sent promptly and in a secure packaging.
Ten out of ten would recommend to all my friends!
24 mars 2026
Svar från Loladiva Lenses
Wow, thank you for such a detailed and thoughtful review — we truly appreciate it! 😍 So thrilled that you loved the extras, packaging, and the fit. Thank you for your support and recommendation — we’ll keep up the great work! Can’t wait to have you back💕
Give Lola a Try!!
I really like Lola diva! They have really natural contacts that give you a look like your natural eye color. I would recommend everyone browse and give it a try honestly!
24 mars 2026
Svar från Loladiva Lenses
Thank you for loving LolaDiva and for such a sincere recommendation! 😍 Hearing you say our contacts look as natural as your real eye color truly made our day — that’s exactly the feeling we want to bring to every customer! Thank you for your support, and feel free to browse anytime 💕
I have tried to order a pair of colored…
I have tried to order a pair of colored contacts through your company to try and it will NOT process the order and I have used 4 different cards !!!!
19 mars 2026
Svar från Loladiva Lenses
Hi dear, so sorry for the inconvenience 😔 Payment issues like this are often due to system risk controls or your bank blocking the transaction — unfortunately, there’s nothing we can do on our end. We recommend checking with your card issuer. Really sorry about that 🙏
Svar från Loladiva Lenses
Thank you for sharing your honest experience — we truly appreciate your feedback. I'm sorry to hear that the lenses didn't stay on well and felt difficult to handle. Comfort and ease of use are things we care deeply about, and it sounds like this pair may not have been the best fit for your eyes.
Different contact lenses vary in base curve, diameter, and material, and finding the right match makes a big difference in how they feel and perform. If you're ever interested in trying other styles, we'd recommend paying attention to the base curve and diameter parameters — choosing lenses that better match your eye shape can greatly improve both comfort and ease of application.
Thank you again for your feedback. We'll continue working to improve our products, and we hope to provide you with a better experience in the future.
Great product LolaDiva
Great product... very reasonable pricing and everything went perfectly from website cataloged to payment to receiving my order! They work perfectly and are comfortable and look great!!!
19 mars 2026
Svar från Loladiva Lenses
Thank you for the wonderful review! We're so glad everything went smoothly — from browsing to delivery — and that the lenses are comfortable and look great on you. Your support means a lot to us. Hope to see you again soon!
I do not approve of the contacts
I do not approve of the contacts. They have these extra two white dots on the lenses that I think are unnecessary. However I love thr color itself.
14 mars 2026
Svar från Loladiva Lenses
Hello, thank you so much for your feedback!
We're glad to hear that you love the color—we agree, it's a really beautiful shade.
Regarding the two white dots you mentioned, we'd like to explain: those are highlight spots intentionally designed to make the eyes look more natural and dimensional. Many of our customers actually love this detail because it gives the eyes a brighter, more lively appearance. Of course, aesthetic preferences are very personal, and we completely understand if this design isn't to your liking.
We have many other beautiful styles available in our shop, with new arrivals launching every month. Feel free to browse around—you might just find one that suits you even better!
very comfortable lens
22 mars 2026
Svar från Loladiva Lenses
Thank you so much for your kind review! 😊 We're truly delighted to hear that you're finding the lenses so comfortable. Your comfort and satisfaction mean everything to us. If you ever have any questions or need assistance, we're always here to help. Hope to serve you again soon! 💕
I never received my order.
19 mars 2026
Svar från Loladiva Lenses
Thank you for taking the time to share your honest experience and giving us the chance to address your concerns. 🙏
I sincerely apologize for the delay with your package and the inconvenience it has caused. After checking your order, I confirmed there was a shipping delay that affected the delivery timeline. As soon as I saw your feedback, I contacted our logistics partner right away to prioritize your shipment, and I'm actively following up on this.
We truly value your experience and would like to make it right.I’ve sent you an email from service@loladiva.store — I truly hope to have the opportunity to turn your experience around 🙏
I LOVE THIS COMPANY!!!
I am so glad I clicked on the ad for this company! Not only was shipping absolutely FREE, but the products are comfortable and definitely made eyes look amazing! I got over 50 compliments in a matter of 2 hours roughly! I've already made 8 purchases total with Lola Diva and will probably be ordering again later today, lol!! Oh,these prices are awesome too!! But the FREE SHIPPING is what takes the cake!!
6 mars 2026
Svar från Loladiva Lenses
Ahhh this makes us so happy to read! 😭💖
Thank you so much for trusting us and for sharing your experience — it truly means the world to us.
Can’t wait to see which pair you grab next! 😉✨
Wrong contact don't buy
They sent me the wrong contact and then it take way longer then normal to put them on. And on top of that I order prescription contact and didn't receive that either. So when I use them for cosplay or just because I can't even see
20 mars 2026
Omdöme utan inbjudan
Svar från Loladiva Lenses
Thank you for sharing your experience, and we’re truly sorry to hear this happened. 🙏
This is not the experience we want any customer to have. We’d really like to make this right for you. Could you please reach out to us directly via service@loladiva.store with your order details? Our team will prioritize your case and work to resolve the issues as quickly as possible.
We appreciate you giving us the chance to help — thank you for your patience.
Svar från Loladiva Lenses
Thank you so much for your feedback! We're so glad you love the blue pair 💙 We're sorry to hear that the brown ones weren't quite your style—we'll keep working on our color collection and hope to have even more shades you'll love in the future!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.