I was put in contact with James and Adam and I'm so glad I was. They were really friendly, professional, and explained everything on their initial visit, then on the day Matt and Matt were a great tea... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very professional, had door protectors and a carpet protector, and were super quick and efficient. Both Matts were amazing, got my flat move done in two hours, I'm impressed!
Företaget har svarat
Adam was my contact when booking and was very understanding, as our exchange date kept being pushed back. When we actually moved we had Matt & Matt load and unload our stuff, they were superb. Very pr... Se mer
Företaget har svarat
Great service and really friendly staff. We got a call to say they were on their way and they arrived at the agreed time. The removal works was professionally and quickly carried out. We were very hap... Se mer
Företagsinformation
Skrivet av företaget
Home Removals Norwich and Cambridge. We also offer Professional storage, packaging, cleaning and clearance services We work throughout the UK, call us on 01603 661180
Kontaktuppgifter
1 Broadsman Close, NR1 1WY, Norwich, Storbritannien
- 01603 661180
- office@loads4less.co.uk
- loads4less.co.uk
4,6
Utmärkt
75 omdömen
Ingen aktuell inbjudningshistorik
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Avoid Loads4Less — Terrible Service and No Accountability
I hired Loads4Less for a simple pack-and-deliver job, and it was a complete disaster. The driver packed everything, yet the company later falsely claimed I had packed the items myself, despite written confirmation that packing materials would be provided (emails available). My belongings were stacked with no protection, causing scratches and damage to electronics — which the company dismissively called “standard service.” The driver arrived 45 minutes late, left the items in the lobby, and departed 25 minutes early, leaving one box dangerously overloaded. When I raised these issues, the company refused responsibility and misrepresented facts in their final email. Loads4Less is careless, dishonest, and treats customers with contempt. Avoid this company — do not trust them with your possessions.
30 oktober 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Samuel.
Thank you for your feedback. We have already reviewed your concerns in detail via email, and our position remains unchanged.
Your booking was completed exactly as per the service you selected and paid for. Our team carried out the collection, loading and delivery as agreed, and at no point was a packing service purchased. The driver’s notes, timings and photographs confirm this, and we have already shared all findings with you directly. We also have your signature on the sign-off sheet confirming the work was completed to your satisfaction at the time of delivery.
As explained, we do not issue full refunds when the service has been delivered correctly, and your request for a full refund is not something we can agree to. Our decision will not be changing.
We have addressed every point raised and provided all supporting information. There is nothing further for us to add.
We wish you all the best going forward.
Adam Soall— Loads4Less
Excellent
Excellent, efficient and friendly service- and extremely flexible.
7 november 2025
Omdöme utan inbjudan
Svar från Loads4Less
Thank you so much for the review, Anna.
A very efficient service
21 oktober 2025
Omdöme utan inbjudan
Svar från Loads4Less
Catherine,
thank you for the review.
Adam Soall- Loads4Less
Loads4Less have been great throughout…
Loads4Less have been great throughout our recent house move. Due to a problem in the chain It turned out to be very protracted but L4L were very accommodating with our shifting move dates. On moving day the guys were extremely polite and efficient. They wrapped our sofas and mirrors in quilted covers. This is the third time we have used L4L and we have never been disappointed. If we were ever to move again (but we don’t want to!) we would definitely use them again. Big shout out this time to Kate, Matt, Ben, Shane and Stephen. Thank you all.
24 oktober 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Andrew.
Thank you so much for this lovely review. We really appreciate you coming back to us for the third time — that means a lot. I’m glad we were able to work around the delays in the chain and keep things as stress-free as possible for you.
Great to hear the team looked after everything on the day and that the sofa and mirror covers gave you that extra peace of mind. I’ll make sure Kate, Matt, Ben, Shane and Stephen all get the shout-out — they’ll be pleased to hear your feedback.
Thank you again for your continued trust and support. Hopefully no more moves anytime soon, but if you ever need us, we’ll be here.
Thanks again,
Adam Soall – Loads4Less
Another great experience!
Another great experience, we have used Loads4Less several times and each time they do the job to a high standard. Wayne and Steve were friendly, efficient, communicative and hard working. I wouldn’t hesitate to recommend them to anyone.
6 oktober 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Alice,
Thank you for taking the time to leave another review — it’s always great to hear from returning customers. Really pleased to know we’ve consistently delivered a high standard for you over the times you’ve used us.
Wayne and Steve will be chuffed with the mention. They always work hard, so it’s lovely to see their efforts recognised.
Thanks again for your recommendation and for choosing us each time.
Best regards,
Adam Soall – Loads4Less
Excellent service with a smile
Thank you so much to Matt and Shane for their hard work, care, kindness and expertise on my move today. They went above and beyond to make sure everything was where I wanted it; no job too big (or small). This is the third or fourth time I’ve used Loads4Less for a house move and I know they will be the first people inefommend to others looking for removals.
27 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Amy,
Thank you so much for the lovely review. Really glad to hear Matt and Shane looked after you so well — they always go the extra mile, so it’s great to hear their hard work and care made a difference on your move.
It means a lot that you’ve used us three or four times now, and that we’re the first team you’d recommend to others. We really appreciate your continued trust and support.
Thanks again for taking the time to share your experience.
Adam Soall – Loads4Less
Troy and Darren were great
Troy and Darren were great. Polite, courteous and friendly. They worked really hard, and moved everything to where I wanted it, taking great care. Highly recommend. Very professional service.
23 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Lucy,
Thank you for taking the time to leave this review. Really pleased to hear Troy and Darren looked after you so well — they’re always polite, hardworking and careful, so it’s great to see that reflected in your experience.
We really appreciate the recommendation and your kind words about the service.
Thanks again,
Adam Soall – Loads4Less
Great guys couldn’t do enough for me.
Great guys - couldn’t do enough for me. Would definitely recommend Matt, Wayne and the rest of the Loads 4 Less team.
19 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi
Thank you for the great review. Really pleased to hear the guys looked after you and did everything they could to help. Matt, Wayne and the rest of the team will be glad to get the mention.
Thanks again for the recommendation — really appreciate it.
Best regards,
Adam Soall – Loads4Less
Svar från Loads4Less
Thank you very much for the review
Matt and Darren were great
Matt and Darren were great! Super fast and came early too - my move had some awkward spots to load and unload from especially and was really grateful for them being able to work with it. Fantastic experience, everything was handled with a lot of care. Thank you again!
5 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Hettie.
Thank you for the lovely review. Really pleased to hear Matt and Darren were able to make things easier for you, especially with the awkward loading and unloading spots. They always work hard and take great care, so it’s great to see that reflected in your experience.
Thanks again for choosing us and for taking the time to share your feedback — really appreciated.
Best regards,
Adam Soall – Loads4Less
Great service
Matt and Darren couldn't have done more to help and would highly recommend everytime..
5 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Graham.
Thank you for taking the time to leave a review. Really glad to hear Matt and Darren looked after you so well — they always go above and beyond, so it’s great to see your feedback.
Really appreciate the recommendation.
Best regards,
Adam Soall – Loads4Less
Great service
Loads4Less were amazing! I needed a last minute move and they came through without any problems. The team was fast, friendly and careful with my things. Everything was packed up and moved quickly and nothing was damaged. They made a stressful situation really easy. I’d definitely use them again and recommend them to anyone needing movers.
4 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Colm.
Thank you for the great review. Really pleased we were able to help you out at short notice and make the move as easy as possible for you. The team always aims to be quick, careful and friendly, so it’s great to hear everything went smoothly and nothing was damaged.
Really appreciate the recommendation and you taking the time to share your experience.
Best regards,
Adam Soall – Loads4Less
Good for students
Amazing proactive service with great communication! If you aren’t sure about what to do when you’re moving in/out as a student they are definitely a great choice.
4 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Cian.
Thank you for the great review. Really pleased to hear you found our service helpful and that the communication made things easier for you. We know moving as a student can feel a bit overwhelming, so it’s great to hear we could make the process straightforward.
Really appreciate you taking the time to share your experience.
Best regards,
Adam Soall – Loads4Less
They were very accommodating and took…
They were very accommodating and took my booking at very short notice. My driver went above and beyond to make sure all was taken care of. I’ll be booking with this company again in the future.
My apologies, I’ve forgotten his name as I received a phone call in the middle of filling this out. He’s a very good listener as well
3 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi,
Thank you for the lovely review. Really pleased we were able to help you at short notice and that the driver went above and beyond for you. No worries at all about forgetting his name — I’ll make sure he knows your kind comments. He’ll be glad to hear he made such a good impression.
Really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
Best regards,
Adam Soall – Loads4Less
Incredible service from Matt and Darren.
Couldn't be happier with the service we received from Matt & Darren. They got everything done in the alotted time and did so in a professional and friendly manner. 5 star service at it's finest!
1 september 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Luke,
Thank you for the great review. Really pleased to hear Matt and Darren delivered such a professional, friendly service and got everything done within the time. They always work hard, so it’s great to see their efforts recognised.
Thanks again for the 5-star feedback — really appreciated.
Best regards,
Adam Soall – Loads4Less
I had a great experience with…
I had a great experience with Loads4Less. The team were very efficient with the move. They accommodated all of our requests and nothing was ever too much for the team.
27 augusti 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Madi,
Thank you for the great review. Really pleased to hear you had such a good experience with us. The team always aims to be efficient and as accommodating as possible, so it’s lovely to hear nothing was too much trouble.
Really appreciate you taking the time to share your feedback.
Best regards,
Adam Soall – Loads4Less
Absolutely brilliant
Absolutely brilliant, Mat and Darren were friendly efficient and skilled top blokes .
I would personally recommend Loads for Less to anyone.
22 augusti 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Carlton,
Thank you for the brilliant review. Really pleased to hear Matt and Darren looked after you so well — they’re friendly, efficient and skilled, so it’s great to see that reflected in your experience.
Really appreciate the recommendation and you taking the time to share your feedback.
Best regards,
Adam Soall – Loads4Less
So helpful and friendly!
22 augusti 2025
Omdöme utan inbjudan
Svar från Loads4Less
Thank you for the review.
Everything was so smooth and everyone…
Everything was so smooth and everyone is helpful
22 augusti 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Shaymaa,
Thank you for the review. Really pleased to hear everything went smoothly for you and that the team were helpful throughout.
Thanks again for taking the time to leave your feedback.
Best regards,
Adam Soall – Loads4Less
Great service , friendly and helpful
Great service , I needed some help moving last minute and for the second time using loads 4 less this year they have been really good. The experienced team who moved me were so friendly and supportive. They took great care with my belongings . I would recommend them to anyone.
19 augusti 2025
Omdöme utan inbjudan
Svar från Loads4Less
Hi Natalie,
Thank you for the lovely review. Really pleased we were able to help you out last minute again this year. The team will be glad to hear your feedback — they always aim to be friendly, supportive and careful with everything they move.
Really appreciate your recommendation and you taking the time to share your experience.
Best regards,
Adam Soall – Loads4Less
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