Okay, I’m obsessed with this ivory throw from Live Grund. It’s 100% organic cotton, so none of the gross stuff that’s usually in blankets, like formaldehyde finishes, flame retardants, harsh chemical... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Two rugs were delivered with colors reversed from order -- have tried to reach customer service, the returns department, anyone -- BUT there is no phone number, no address for returns, and there has b... Se mer
Företaget har svarat
I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collect... Se mer
I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on... Se mer
Företagsinformation
Skrivet av företaget
Live Grund is a luxury, all-organic home textile company based in North Carolina committed to inspiring others to live clean and change the world. We offer a variety of products such as 100% organic cotton bed sheets, bath rugs, towels, bath robes, etc. in an array of styles and colors. No matter what your style is, we have the perfect organic products for you. All of our products are ethically and responsibly made under fair and safe conditions. We believe that what you put on your body is just as important as what you put in it. Our 100% Organic Cotton products do not contain any chemicals, making them perfect for young children or those who suffer from skin allergies. The plush feel and luxurious quality of our products is unmatched and the perfect essential to any home.
Kontaktuppgifter
3437 Stateview Blvd, 29715, Fort Mill, USA
- 8035267463
- customerservice@livegrund.com
- livegrund.com
4,1
Bra
316 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Live Grund is our favorite bed and bath brand!
Live Grund is great! We love our bath towels and mats. I love stepping out of the shower onto something dry, absorbant, and SOFT. It feels so good. The towels feel amazing too, and they stay fluffy even after washing them. The are a good size, and feel thick and plush. We are very happy with our purchases and the whole Live Grund experience! Will definitely buy more.
6 mars 2025
I will order again
I love the sheets, bath mats and towels I bought. Scanning the QR code to get a tracking number and track the order didn't work for me. I emailed Grund inquiring about a tracking number. I didn't receive an email back right away. Thought I would wait a week before I emailed again. I didn't have too. 6 days after I emailed, I received an email saying the order shipped. Fine by me. everything arrived beautiful.
15 januari 2025
This throw blanket is the most…
This throw blanket is the most incredible thing ever. My first one ripped because my kids fought over it. Would pay any price to replace it. Best item ever.
30 december 2024
The great quality of the rugs
The great quality of the rugs. I have been looking for exactly what I found at your store. Thank you for providing a great product.
31 december 2024
BEAUTIFUL!
Beautiful product, arrived on time and is a very high quality with plush double-sided detail.
23 oktober 2024
We did not get what we had ordered
9 november 2024
Horrible Experience with Live Grund
If there were a choice for zero stars that’s what I would be choosing. I ordered 3 bath mats on October 14 and my credit card was charged $279. I have never received an order confirmation or any correspondence from Live Grund (except for this email) even though I have called twice and left messages and also emailed twice, with absolutely no call or email back. I am contacting my credit card company to remove the charge.
14 oktober 2024
Costly but worthwhile
We saw these rugs in one of those stores that have a bit of everything and did not find enough of what we needed. So, online we went and found the Live Grund site. Clearly more expensive than your regular bath rug but even more clear, well worth it. Very much worthwhile. The feel, the quality. All of it.
10 oktober 2024
Poor customer service
The quality of the bath rugs are luxurious however; I can’t say the same for the bath towels and the customer service response time is poor. It’s been almost a week and no one has a responded to my email concern about defective items I received.
10 juli 2024
High quality product
The product is high quality and the service was very professional, thank you!
21 maj 2024
Svar från LIVE GRUND
Hi Jan,
I apologize that your item hasn't arrived, however it was shipped out on time and we have no control over shipping delays once your package leaves our warehouse. We are a small business and would love to answer any questions you have about your order via our customer service email (customerservice@livegrund.com). Please be assured that your package is on its way to you and we apologize for the delay.
Thanks,
Live Grund Team
Great rug
I was looking for a larger white rug that is washable and this rug perfectly fits the bill. I loved it so much I bought 2 so I can rotate them. The rugs arrived very quickly and look great.
1 februari 2024
Svar från LIVE GRUND
Hi Jo!
Thanks so much for shopping organically with us and we are so glad that you are enjoying your rugs! We hope to see another order come through for you soon.
-Live Grund Team
You charged my credit card immediately
You charged my credit card immediately, without having my items ready to ship. That took over seven weeks and you would not answer any emails or any other means of contact. Not good business practice. Tells me you are on the verge of going under. Would never do business with your company again.
5 februari 2024
Svar från LIVE GRUND
Hi Rosie,
I apologize for the time it took for you to get your order. I believe that you will be happy to hear that we underwent a complete company reorganization in March of 2024 where we addressed these issues and have updated our practices to ensure our customers only receive the best products and service from us. We are now under new management and ownership and the experience you had is not one that we deem acceptable. If you are willing to give us a chance to make this situation right for you, please email us at customerservice@livegrund.com. I look forward to hearing from you soon.
-Live Grund Team
I was able to email a real person about…
I was able to email a real person about my order and
receive a reply by that same person.
1 april 2024
Svar från LIVE GRUND
Hi Dian,
Thanks for sharing your experience! We take pride in the fact that our small but mighty team is here to answer any and all questions about our products! Thanks for shopping organically.
-Live Grund Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.