My order took two weeks to arrive. During that time, I did not receive any updates about shipping or order received. I had to reach out by email, and finally received this response after 10 days sayin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased a colourful toybox from Little Jax, which was delivered very promptly. It came flat-packed, but was easy to build, with clear instructions. My newborn Grandson (and his parents!) are absol... Se mer
I ordered 5 of the Super Soft Luxury Bathroom rugs. I am thoroughly disappointed in the quality and feel the advertisement and description are very misleading and untrue. The rugs are very, very th... Se mer
Excellent customer service provided by littlejax. There was a little bit of a wait for the item, but it was truly worth it. The pillow itself is perfection and I would highly recommend it to any... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The pillow l ordered was too hard for…
The pillow l ordered was too hard for me unfortunately so l emailed Little Jax and asked about return abd full refund. They gave me clear instructions on how to proceed. I uploaded the Proof of Posting and got a return email to say ld been refunded! Within a few days the money was back in my account. Very impressed with Little Jax. Will use them again.
Cheap rubbish from China
Thought I was ordering from a company in England but the bath mats have come from China. Very expensive for such poor quality! They are nothing like the photos in the advert! Very disappointing. Wish I had read the reviews before ordering. Will definitely not be buying anything else from this company!
Nowhere near as good as the pictures.
Nowhere near as good as the pictures.. dissatisfied with the quality for the price, after ordering I found exactly the same umbrellas available on Amazon for a fraction of the price!
Lovely curtains
Lovely curtains, hang beautifully and great quality, very pleased customer.
Great pillow
Great pillow. Keeps the neck in good order. Easy to clean with cover. Would recommend if you are having trouble with your neck or shoulders.
Good communication and item arrived…
Good communication and item arrived when they said. Packaged well for postage and great looking product.
I ordered a bath mat and on receiving…
I ordered a bath mat and on receiving it straight away disappointed,poor quality hardly any pile to it.

Svar från Little Jax
Not good
Product discribed as supportive for back and side sleepers, pillow is 7cm thick and when head is rested on it goes almost flat and not at all fit for purpose
ten days in and still only received 50%…
ten days in and still only received 50% of the order, no emails sent to explain why

Svar från Little Jax
Great service and an excellent product
Great service and an excellent product. The Bath mats were very well made and great value.
The deep pile keeps my feet very warm.
Colourful toybox; a perfect gift
I purchased a colourful toybox from Little Jax, which was delivered very promptly. It came flat-packed, but was easy to build, with clear instructions. My newborn Grandson (and his parents!) are absolutely delighted with it, as it is light enough to be kept in different rooms in their house. It is being used for baby item storage at the moment, before Ben is old enough to keep his own toys in it!
Great product thanks
What a load of rubbish
What a load of rubbish! More made in china toot.
Bad quality
I bought a ‘luxury’ bath mat but the quality resembled one from a pound shop. I did contact LJ and I did get a full refund BUT it cost me £9 to return which was non refundable
Bad quality items and only an email or mobile phone number for contact
Would not recommend!
Satisfied customer
When the mats eventually arrived, they were perfect for what we wanted. Thank you
Great Service
I purchased a pair of small rechargeable lamps in January and was very disappointed when one of the lights stopped charging recently. I have received excellent service from Little Jax who have sent me a new lamp. Excellent service. Thank you.
Very disappointed
Very disappointed, the product didnt look anywhere near as luxurious on the website, and colour was even worse, no where near the brown I ordered, looked cheap and colour didnt match the bathroom at all, very disappointed for the money, certainly wont be buying again.
Do not buy from this company … products not as described and no refund
I ordered a pillow which came highly recommended with great reviews. It took weeks to come and was nothing like described. Cheap and thin. As it had a 100 day guarantee I returned it as they advised (within 2 weeks of receiving). Over a month later no refund and they are trying to say I did not include the order details to get out of the refund. I did include the order details. I’m suspicious this is a scam organisation and I would highly recommend not buying from them. I wish also I’d read the Trust Pilot reviews before I bought!
Since writing this review Little Jax have made contact with me and issued a full refund.

Svar från Little Jax
fake company
This was honestly a complete waste of money. The bathroom rug I received is nothing like the pictures. It’s thin, cheap, and looks like something from the pound store. I feel completely misled. If this is what Little Jax considers “quality,” I’ll make sure never to shop here again — and I’ll warn others to save their money.
ABSOLUTELY DISGUSTING PRODUCT.
Not a good experience
Ordered 2 rugs from this company on the 15th October, it said 2 day delivery, perfect as I needed urgently.
I’m still waiting for them to arrive and have been constantly chasing customer services. All I get are apologies but still none the wiser as to when or if they will arrive. Website says customer service 7 days a week but the phone is just a message service so you can only email. I’ve asked for a delivery date or a refund… I’m still waiting!
Update
After asking for a refund and more emails 1 rug arrived yesterday. I was assured the other would arrive today.It didn’t arrive today and my emails today have gone unanswered …An absolutely awful company to deal with.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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