Sukun Omdömen 

Placed an order on the 2nd of October which didn’t get delivered for 2 weeks. The first order got delivered to the wrong address. Royal Mail sent me a notification that the parcel was returned to sender, no refund at present from the 13th of October. I ordered the item again and Royal Mail just left the parcel in the hallway of my building whilst I was away without me specifying a safe place or redirecting the parcel. This was nowhere to be seen when I returned home.. I highlighted this issue and they have ignored my last two emails, they offered me a 10% GWG two weeks ago for the missing order and this still hasn’t been processed. So now I’m nearly £400 down and no bedding.

i absolutely ADORE sukun, sukun is love, sukun is life. If i were to describe heaven i would say it is to sukun, who wants to sukun together? i know i would!

Order placed October 3, October 10 I had zero info nada. I email them. They reply and say they sent the order; I live in London. 3 days later nothing no order, no email with tracking, nothing. PASS! HARD PASS!

My experience with Sukun has been wonderful 🩷. Not only is the quality and design of their bedding, absolutely, beautiful but their customer service is superb. I could not be happier - thank you so much for all help. I'm really grateful. Sweet dreams 💕! X

softest pjs ever! the customer service is insane and solved a shipping issue i had, my only fault would be the said shipping, took awhile but as soon as i messaged them it was solved, and the pjs i had are so worth it, will definitely be buying again thankyou so much <3

Gorgeous bedding, amazing quality. Super helpful customer service too - thank you!

Gorgeous bedding! And thank you for the gift!
Maybe concentrate on your website and making it keep in contact with your customers orders at every turn..??

I’m ever so pleased with the level of customer service I’ve received from Sukun, they are so friendly, helpful and reliable. The bedding is absolutely luxurious and I’m looking forward to making future purchases. Thanks so much!

Initially communication was poor when trying to resolve a product not being shipped, and I really had to keep emailing without being answered (for some weeks).

When the case was finally picked up the issue was resolved instantly, with fantastic customer service from Fatima (thank you!).

When we eventually received the product Provence Dusty Pink bundle set we couldn't be happier with it. Superb quality, and gorgeous bed sheets.

If you are experiencing the same issue of products taking a long time to come (as I see a few other reviews have), stay patient, and stick with it. The bed sheets are very worth it in the end.

I posted previously about the sheets being a month delayed…I gave them 1 star as I wasn’t sure they were actually even coming and communication was confusing.

They finally arrived and I have to say I love them. They’re great quality, feel silky soft and look really lovely. I love having 4 of the pillow cases in the king size set. Despite the bad start, would buy again.

top atmosphere and good people

Ordered two weeks ago and still haven’t had a delivery date. Contacted customer service but no reply, even to say they received it. Luxury bedding does not coming with luxury service apparently!

I bought sheets two and a half weeks ago and they still haven't been delivered. I contacted Sukun 9 days ago to ask for tracking details - they apologised for the delay and said tracking would be provided - which it still has not been. I called the number on the persons email (Anam) several times - and my call did not go through.

I'm glad to see there are enough positive reviews to make me think this company is not fake or a scam - because at the moment I have no evidence or reassurance that my product is being delivered at all.

Have now purchased 4 sets of bedding from Sukun and am very pleased with the quality of each set. They feel soft and luxurious and are very comfortable to sleep in.
The throws are equally good.

I absolutely love their bedding is super soft, cozy and beautiful!!! Their customer service I amazing! Super fast and willing to help!! I'm definitely buying from here again!!

Beautiful bedding and amazing customer service. The most elegant and beautiful fabrics and amazing customer service. I contacted sukun via instagram about a potential restock of a bedding I wanted to purchase. While they informed me there wouldn’t be restock they were able to source the last item in the size I wanted. Would 100% recommend to anyone!

Beautiful, buttery-soft sheets. Such excellent quality - they look absolutely wonderful, as beautiful in real life as in the pictures! Thank you!

Incredible bedding, great service! So beautiful and high quality. Highly recommend!

Coming up two weeks and no sign of what I have ordered. Very disappointed, no emails nothing. States online order will be dispatched in 1-2 days. Have requested refund.

The bedding was a self care treat. And it was worth it. The bedding is so beautifully marshmallow soft and smooth. A delight.
Anam in customer relations was helpful, flexible and amenable. Her help definitely sealed the sale. It was so good to get personal service.
The whole experience is premium and quality. You deserve it.