Liquidline recently supported us at a large function in the midlands. It was super nice to see Tim again after his support at our last event. After setting up, he handed over to David who was ex-ce-ll... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having reported a fault with one of our coffee machines this morning. I contacted a young lady named Lorraine who took the details of the fault. She said she would refer it to the technical team. I... Se mer
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Laura Pudney was brilliant helping me sort out a last minute order. She was incredibly friendly and efficient. Thank you, Laura !
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Taliska Shimwell really made my experience stress free as I knew she had it in control, she kindly gave me update throughout the process so I felt up to date and knew what was going on. Thank you Tali... Se mer
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Företagsinformation
- Leverantör av kaffebryggare
- också i
- Kaffeautomat
- Kaffebutik
- Kaffegrossist
- Leverantör av flaskvatten
- Leverantör av varuautomater
Skrivet av företaget
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
Skrivet av företaget
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
Kontaktuppgifter
Jackson House, 86 Sandyhill Lane, IP3 0JA, Ipswich, Storbritannien
- 0800 849 9110
- customerservice@liquidline.co.uk
- liquidline.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant training!
Jed was brilliant training Holiday Inn staff on liquid line machines. He answered all questions and helped staff gain a greater understanding of not just how to safely use the machines but any common faults to look out for and how to keep machines up scratch preventing any issues down the road. Thank you Jed
9 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning Jacob, Thank you for taking the time to share your feedback! We're delighted to hear that Jed delivered such a valuable training session for the Holiday Inn team.
It's great to know he was able to answer everyone's questions and provide practical guidance on the safe use, maintenance, and troubleshooting of the liquid line machines. Helping our customers build confidence and prevent issues before they arise is something we take great pride in.
We'll be sure to pass your kind words on to Jed—he'll really appreciate the recognition. Thank you again for your review, and we look forward to continuing to support your team.
Always receive great service from this…
Always receive great service from this company, a special mention to George B who went above and beyond with the order I placed on the 1st July. Thank you George.
1 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning, Thank you for your wonderful review! We're delighted to hear that you always receive great service from us.
A special thank you for recognising George B. We'll be sure to pass on your kind words—he'll be thrilled to know his extra effort with your order on 1st July made such a positive difference.
We really appreciate your support and look forward to serving you again soon!
Our engineer Alex v was very helpful…
Our engineer Alex v was very helpful and got the job done with ease, very nice guy looking forward to seeing more of him 5/5
9 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon Ben, Thank you so much for your fantastic 5-star review! We're delighted to hear that Alex V was so helpful and made the job look easy. It's great to know you found him friendly and that he made such a positive impression. We'll be sure to pass your kind words on to Alex—he'll really appreciate them. We look forward to helping you again in the future!
Excellent service from Charlotte!
Excellent service from Charlotte as she organised an urgent delivery and averted a real issue for us. Thank You
9 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon , Thank you for your fantastic review! We're so pleased to hear that Charlotte was able to organise your urgent delivery and help avert a real issue for you. We'll be sure to pass on your kind words to her—she'll be delighted to know her efforts made such a positive difference. Thank you for choosing us, and we look forward to supporting you again in the future!
Excellent Customer Service
Excellent service and such a quick response from Louise. Would highly recommend.
9 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon , Thank you so much for your wonderful review! We're delighted to hear you received excellent service and that Louise was able to respond so quickly. We'll be sure to pass your kind words on to her. We really appreciate your recommendation and look forward to helping you again in the future!
Pam Camwood was really good at…
Pam Camwood was really good at resolving our issue. Kept us updated at every stage. Really good customer service from her.
9 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon , Thank you, TB, for taking the time to leave your review.
We're delighted to hear that Pam Camwood was able to resolve your issue and kept you informed every step of the way. Providing clear communication and excellent customer service is very important to us, and it's wonderful to know Pam delivered such a positive experience.
We'll be sure to pass your kind feedback on to Pam. Thank you for choosing us, and we appreciate your support!
Great service from Liquidline!
We had a quick response from Liquidline and they came out as soon as possible. The gentleman repaired our main coffee machine for our centre and gave underneath the machine a good clean. The gentleman was very efficient. He explained what part needed changing and he got our coffee machine working!🥳Great Service!
8 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning, Thank you so much for your wonderful review! We're delighted to hear that our engineer responded quickly, got your coffee machine back up and running, and took the time to thoroughly clean underneath the machine as well.
It's great to know they kept you informed throughout the repair by explaining the issue and the replacement part needed. We'll be sure to pass your kind comments on to the engineer—they'll really appreciate the recognition.
Thank you for choosing Liquidline. We look forward to supporting you again whenever you need us!
Boyd was very patient and helpful
8 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon Berin, Thank you for your wonderful review! We're delighted to hear that Boyd was so patient and helpful throughout your experience. We'll be sure to pass your kind words on to him—they'll mean a lot. We really appreciate your feedback and look forward to helping you again in the future.
Jeff called me back very quickly &…
Jeff called me back very quickly & talked me through the issue, it was promptly resolved.
7 juli 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Morning Tina, Thank you for taking the time to leave us a review. We're delighted to hear that Jeff got back to you so quickly and was able to talk you through the issue. It's great to know your problem was resolved promptly. We really appreciate your feedback and are always here if you need any further assistance.
Still waiting for delivery
Still waiting for delivery
Now Had explanation to why delivery not arrived
Customer Service Lady very helpful
29 juni 2026
Svar från Liquidline
Good Morning Kerry, We're sorry to hear you're still waiting for your delivery. We understand how frustrating delays can be and appreciate your patience.
Please contact our customer support team with your order number so we can look into this for you and provide an update as quickly as possible. We'll do everything we can to help resolve this.
Thank you for bringing this to our attention, and we hope to put things right for you soon.
Great service from the customer care…
Great service from the customer care team and the engineers too!
1 juli 2026
Svar från Liquidline
Good Afternoon Marios, Thank you for your wonderful review! We're delighted to hear that you had a great experience with both our customer care team and our engineers.
Your kind words mean a lot to us, and we'll be sure to share your feedback with the team. Thank you for choosing us, and we look forward to helping you again in the future!
Great Customer Service
Pam in Customer Services very kindly helped trace our missing order and had it delivered in record time. A great job and much appreciated by my Team!
29 juni 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon Pam, Thank you so much for your wonderful review! We're delighted to hear that Pam was able to help trace your missing order and get it delivered so quickly. We'll be sure to pass on your kind words to her – she'll be thrilled to know her efforts made such a positive difference. Thank you for your patience, and we're so pleased your team received everything in time. We look forward to serving you again!
Quick delivery and friendly staff!
23 juni 2026
Svar från Liquidline
Good Morning Helen, Thank you for your kind review! We're so pleased to hear you were happy with our quick delivery and found our staff friendly. Your feedback means a lot to us, and we look forward to serving you again soon!
Great customer service
Great customer service, fast delivery. A special mention to Laura!
18 juni 2026
Svar från Liquidline
Good Afternoon Nicole, Thank you so much for your wonderful review! We're delighted to hear you were happy with our customer service and fast delivery.
A special thank you for mentioning Laura—we'll be sure to pass on your kind words to her. She'll be thrilled to know she made such a positive impression.
We really appreciate your support and look forward to serving you again soon!
Excellent Customer Service
Excellent Customer Service. Missing parcel located in minutes.
22 juni 2026
Omdöme utan inbjudan
Svar från Liquidline
Good afternoon . Thank you for your wonderful 5-star review! We're delighted to hear that our Customer service team were able to locate your missing parcel within minutes and provide you with excellent customer service. Your kind words mean a lot to our team, and we appreciate you taking the time to share your experience. We look forward to helping you again whenever you need us.
Alex our main Engineer is just TOP…
Alex our main Engineer is just TOP NOTCH. Always makes us at the dealership a priority. Fixes the problem and leaves us feeling reassured and most happy. Thank you from us over at BMW/MINI Salisbury
29 juni 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that Alex continues to provide such outstanding support to your team at BMW/MINI Salisbury. We know how important it is to keep things running smoothly, and it's great to hear that Alex's expertise, responsiveness, and commitment give you confidence and peace of mind. We'll be sure to pass on your kind words to him — feedback like this means a lot. Thank you for your continued trust and partnership; we look forward to supporting you for many years to come.
Svar från Liquidline
Hi,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that you were happy with the quick delivery and the service provided by our delivery driver. I'll be sure to pass your kind feedback on to the team—they'll really appreciate it.
Thank you for choosing Liquidline, and we look forward to serving you again soon.
Professional and supportive
Recent interactions regarding a review of our core lines, organised by Paul Dines, proved extremely positive. I really appreciated the thoughtfulness shown and the effort made in supporting me with the Ridge Plymouth Liquidline account.
26 juni 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon Jayne, Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that your recent core line review was such a positive experience and that you appreciated the care and support provided throughout the process. We'll be sure to pass your kind comments on to Paul Dines, who will be thrilled to know his efforts made a difference. We truly value your partnership and look forward to continuing to support you and the Ridge Plymouth Liquidline account in the future.
Great and efficient service all round
Great and efficient service all round. Quick turnaround and prompt customer service. Huge shoutout to Paul D!
29 juni 2026
Omdöme utan inbjudan
Svar från Liquidline
Good Afternoon Jordan, Thank you for your fantastic review! We're delighted to hear you found our service efficient and that our team provided a quick turnaround and prompt customer support. A special thank you for the shoutout to Paul D—we'll be sure to pass on your kind words to him. We really appreciate your feedback and look forward to helping you again in the future!
Svar från Liquidline
Good Morning Claire, Thank you for your wonderful review! We're so pleased to hear that your order arrived quickly and that our delivery driver was friendly and helpful. We'll be sure to pass your kind comments on to the team. We really appreciate your support and look forward to serving you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.