A very happy new customer here. The grip is amazing and the carry bags are perfect. I used their AI to pick my product and my contact with customer service was great. I can’t believe I’ve bee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very prompt Customer Service. Being contacted by them, Phoebe in a blink of an eye. Very kind, helpful and quick. You can rely on them. They are very trusted.
for the price of the mat I expected it to last a long time... however, after not much use at all it has become so slippery that I can no longer use it. I practice daily and this has been my spare mat... Se mer
Die Yogamatten von Liforme sind genial, besonders für Anfänger. Durch das eigene Linienorientierungssystem ist es möglich Asanas perfekt ausgerichtet zu lernen. Die Matten sind auch vom Aussehen wun... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.
Kontaktuppgifter
London, Storbritannien
- info@liforme.com
- liforme.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Best Mat
First, as an avid yoga practitioner of 20 years I’ve tried many mats over the years. I now stick to Liforme. It is one of the best and my favorite mat. The design, function, and quality are excellent.
After a shipping issue I reached out to customer service. They were professional, prompt, and accommodating to my situation. I highly recommend !

Svar från Liforme
An excellent service from Joy resolving…
An excellent service from Joy resolving my query both promptly and professionally.
I am grateful for the service.

Svar från Liforme
Roslyn handled everything with very…
Roslyn handled everything with very high professionalism. I am very satisfied with the outcome and grateful for the support provided!:)

Svar från Liforme
Yoga mat purchase
Excellent communication with the company and the staff are knowledgeable and curtious and helpful.

Svar från Liforme
I purchased a €150 LIFORME mat that…
I purchased a €150 LIFORME mat that arrived with a defect, which was disappointing at first. However, the customer service team handled the situation professionally and kindly, and we agreed on a partial discount that I really appreciated.
I own four LIFORME mats and, as a yoga teacher, I regularly recommend this brand to my students because of the excellent grip, alignment system, and overall quality. Despite this isolated issue, my experience with LIFORME has been very positive.

Svar från Liforme
The Kindness of Liforme Staff
When I contacted Liforme for an inquiry, their answer, carried on by Joy, was prompt, but also written in a way that was a caress to the heart. Her information was very clear, but also very kind, on a border line on being poetic. I was truly impressed.
At that moment, I became one of Liforme customers, ready to wait the necessary time for them to re-stock their supplies, and for me to get my "chosen" mat.
With kindness,
Maria Teresa

Svar från Liforme
Fantastic customer service
Fantastic customer service. My mat was damaged in the rain at delivery and the customer service team (Rosyln in particular) was so kind. They issued me a new mat very promptly. Cannot recommend this company enough.

Svar från Liforme
Life Changing
This mat has changed my life and completely transformed my practice. I'm fully supported with just the right amount of cushion and no slipping at all. I used to be afraid of hurting myself during an active practice but now can move confidently without fear of slipping or sliding. It's absolutely worth every penny with outstanding customer service as well.

Svar från Liforme
Superior customer service
Quick, conscientious, and superior customer service.

Svar från Liforme
Best yoga mats
Best product on the market!
As a yoga teacher I am in love with Liforme quality.

Svar från Liforme
Grippy softness
Amazing products with a grippy softness that is unmatched anywhere (no cheap knockoffs can compare). Customer service is always a real person! Super helpful do the mats lasts a lifetime? No. Because they aren’t made of harmful chemicals that would be required for them to do so. Also, they don’t smell weird like some other natural mats. So yes, I’ll be back in a handful of years for another glorious mat! And besides, with so many awesome patterns and colors, it’ll be fun to upgrade my style as well.

Svar från Liforme
Excellent customer care
I had an issue with how the courier delivered a yoga mat. As it is a present I didn’t want to gift damaged goods. Liforme customer care responded timeously to reassure me of their support. They were friendly and solicitous. Full marks

Svar från Liforme
Best yoga mat out there for grip
Best yoga mat out there for grip. Easy to use website to place your order. Huge selection of colours and designs. Quick delivery too.

Svar från Liforme
Yoga mat was incredible highly…
Yoga mat was incredible highly recommend. Had a missing item from my order which has now been sent out. Found the AI chat annoying which I had to go thru to speak to a human but once I was past that the customer service was very good.

Svar från Liforme
Amazing!
Roslyn and the customer service team are so incredibly helpful. If I could give more than 5 stars, I would! This is part of the reason that I would choose Liforme over and over again and recommend them to all of my students. The quality, care and compassion truly sets them apart and I couldn’t be happier with this company.

Svar från Liforme
This is a company that stands behind…
This is a company that stands behind their product. There was a slight glitch in a mat I purchased, and when I contacted them to let them know it was researched. I was able to forward documentation, photos, receipts, and they stood behind their product. Customer support team is excellent. They always kept me in the no of what was happening and although there were supporting questions, they were always kind and respectful about it

Svar från Liforme
customer service experience
Liforme responded quickly to my email about a faulty mat. Impressed by their customer service and assistance in the matter. Thanks Anna for your help and for my replacement mat. Very much appreciated.

Svar från Liforme
Professional
Thank you so much for the quick help! The customer service is absolutely fantastic and professional!
I’ve already tried the mat as well. I went to a yoga class today, and everyone admired my mat — I told them it feels like a dream to practice on it. I’ve been doing yoga for years and have had several mats, but I’ve never had one with such fantastic material before. I’m really happy with it.

Svar från Liforme
Worth the money
I did a lot of research on mats for my hot yoga practice. I was hesitant for a while due to the price but since it’s such a big part of my life I thought it was worth the investment.
Honestly, I am MINDBLOWN. The grip is insane, no more sliding and dealing with yoga towels. All focus is on your postures instead of trying and to get a good anchor in the ground. They absolutely deliver what’s promised. Only tiny negative is the weight of it, it’s a lot to lug around.
I’ve read that the quality may deteriorate quicker with frequent hot yoga use- but for the moment I’m a VERY happy customer!

Svar från Liforme
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







