A very happy new customer here. The grip is amazing and the carry bags are perfect. I used their AI to pick my product and my contact with customer service was great. I can’t believe I’ve bee... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very prompt Customer Service. Being contacted by them, Phoebe in a blink of an eye. Very kind, helpful and quick. You can rely on them. They are very trusted.
for the price of the mat I expected it to last a long time... however, after not much use at all it has become so slippery that I can no longer use it. I practice daily and this has been my spare mat... Se mer
Die Yogamatten von Liforme sind genial, besonders für Anfänger. Durch das eigene Linienorientierungssystem ist es möglich Asanas perfekt ausgerichtet zu lernen. Die Matten sind auch vom Aussehen wun... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.
Kontaktuppgifter
London, Storbritannien
- info@liforme.com
- liforme.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A very prompt and trusted Customer Service.
A very prompt Customer Service. Being contacted by them, Phoebe in a blink of an eye. Very kind, helpful and quick. You can rely on them. They are very trusted.
A very happy new customer here
A very happy new customer here. The grip is amazing and the carry bags are perfect.
I used their AI to pick my product and my contact with customer service was great.
I can’t believe I’ve been putting up with my old slippy mat for all these years!
As always a fabulous experience with…
As always a fabulous experience with Liforme
Great Customer Service.
I contacted their Customer Service regarding a potentially fake website supposedly selling their yoga mats. I received a response within 2 hours and they were very helpful.
the best mats
has become soooo slippery after not much use
for the price of the mat I expected it to last a long time... however, after not much use at all it has become so slippery that I can no longer use it. I practice daily and this has been my spare mat at my parent's house. However the last time I came to use it, I couldn't even hold a down dog as it was like standing on a slide. Really regret this purchase. My other yoga mat has lasted 10 years and is still as grippy as ever. Although I liked the mat initially, I am disappointed that it is already degraded and won't repurchase.
Very high quality yoga mats
Very high quality yoga mats. And customer service by a real human being!
Loving Liferome's excellent grip, quality and cool designs
Liforme's quality mats and excellent grip have significantly changed and improved my practice. Plus, the cool designs and colors inspire me to roll out my mat and stay consistent.
Great quality products
Great quality products, customer service is efficient and very friendly
Lois was absolutely amazing and helpful…
Lois was absolutely amazing and helpful in the exchange of my Matt. It was the first time I ever received a Matt from you guys and unfortunately it had a manufacturing defect which can happen. She immediately initiated an exchange and was so kind courteous and prompt during the entire process I highly recommend this company to anyone not just with the wonderful products but the amazing customer service.
Excellent customer service always
Excellent customer service always, quick response and detailed and supportive.
Such a fabulous product range
Such a fabulous product range, colours and spoilt for choice when ordering my yoga mat. Impressed with the quality, comfort and prompt delivery. Highly reccomend.
Fantastic and personal customer service!
Great mats
Great mats, great company. They are excellent every time I order!
Great customer service
I saw a sale price on line but when I clicked through the link the website was charging considerably more. I reached out to customer services and the wonderful Lois sorted everything out for me sending an individual invoice with the discounted price.
The mat itself is amazing and I’m thrilled with it.
My question was answered in a very…
My question was answered in a very detailed, clear, and thoughtful way. I really appreciated the kindness and professionalism of the customer support team. Their response was extremely helpful and made me feel confident about choosing Liforme. Thank you for the excellent support!
Great product and amazing support
I’m a client of Liforme for 6 years and have bought 2 mats. Products are incredibly durable and perfect for helping evolve my practice. I recently had to contact support team and they were amazing, super helpful and solved my issues in a very fair way. Thanks team!
Amazing mat
I am absolutely delighted with my Liforme mat.
The quality is outstanding: the grip is exceptional, the size is very comfortable, and the overall feel of the mat is truly impressive. It provides excellent stability during practice and feels both supportive and durable.
I was also very pleasantly surprised by the quality of the customer service and the delivery experience. Everything was smooth, fast, and handled with great care.
I couldn’t be happier with my purchase. I would highly recommend Liforme to anyone looking for a high-quality yoga mat, and I will definitely order again.
Thank you to the entire Liforme team, and I wish you continued success. 🙏✨
I never received my mat
I never received my mat, the courior
Never delivered,
No phone number to speak to anyone at Liforme, now i have to ring around DHL, fill on line forms in, and literally do all the work to get my money back, as Liforme will not do a single thing to help.
Basically, they have my money already, so dont care that i never received it, and are making it as difficult as possible to get my money back, wasting hours of time chasing up couriors, on line paper work and replying to BOTs and generic emails.
Shocking customer service.
Avoid.
Liforme is a guarantee of quality
Liforme is a guarantee of quality. The customer care team supported me step by step with every request and even helped me with the purchase of three mats, each more beautiful than the other. To date, I’ve bought a total of eight mats from them—and I’d honestly love to have them all!
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